ZipRecruiter

Log In

2

Remote Customer Service Email Response Jobs in Butler, PA

GEODIS

Customer Service Representative

Allison Park, PA · On-site +1

$18/hr

Interacts with customers by phone, email, or in person and receives orders or changes in service. * Adjusts complaints concerning billing or service rendered, referring complaints of service failures ...

Huntington

Customer Experience Banker

Aliquippa, PA · On-site +1

$15 - $20.50/hr

Providing excellent customer service and effectively resolving customer issues. * Being proficient ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Customer Experience Banker

Aliquippa, PA · On-site +1

$15 - $20.25/hr

Providing excellent customer service and effectively resolving customer issues. * Being proficient ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Customer Experience Banker

Aliquippa, PA · On-site +1

$15 - $20.25/hr

Providing excellent customer service and effectively resolving customer issues. Being proficient in ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

HMG Careers

Remote Sales and Service Advisor

Baden, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Meridian, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Beaver, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Ambridge, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Butler, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Butler, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Boyers, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Rochester, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Tarentum, PA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

next page

Showing results 1-20

All JobsCustomer Service Email Response JobsRemote Customer Service Email Response JobsRemote Customer Service Email Response Jobs in Butler, PA

Remote Customer Service Email Response information

See Butler, PA salary details

$8

$16

$24

How much do remote customer service email response jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote customer service email response in Butler, PA is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.85 per hour, depending on experience, location, and employer.

What is a remote customer service email response?

Remote customer service email response jobs involve assisting customers by responding to their inquiries, complaints, or requests via email, all while working from a location outside of a traditional office. Employees in these roles are expected to provide timely, professional, and helpful responses to ensure customer satisfaction. Tasks may include resolving issues, providing information about products or services, and documenting customer interactions. These positions require strong written communication skills, attention to detail, and the ability to work independently. Remote customer service email representatives often use specialized software to track and manage customer emails efficiently.

What are the key skills and qualifications needed to thrive as a remote customer service email response representative?

To thrive as a Remote Customer Service Email Response Representative, you need strong written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, email platforms, and ticketing software is typically required. Patience, problem-solving ability, and professionalism are valuable soft skills that help you manage challenging customer interactions. These competencies ensure customer issues are resolved efficiently, maintaining customer satisfaction and the company’s reputation.

What are some common challenges faced in a remote customer service email response role, and how can they be managed effectively?

One common challenge in a Remote Customer Service Email Response role is maintaining clear and empathetic communication without the benefit of verbal or visual cues. Additionally, managing a high volume of inquiries and adhering to response time expectations can be demanding. To be effective, it's important to develop strong written communication skills, use templates where appropriate for efficiency, and prioritize tasks based on urgency. Staying organized and regularly checking in with your team can also help maintain consistency and support collaboration, even when working remotely.

What is the difference between Remote Customer Service Email Response vs Remote Technical Support Specialist?

AspectRemote Customer Service Email ResponseRemote Technical Support Specialist
CredentialsCustomer service experience, communication skillsTechnical knowledge, troubleshooting skills, certifications (e.g., CompTIA)
Work EnvironmentHome office, computer, email platformsHome office, specialized software, technical tools
Employer & IndustryRetail, e-commerce, service industriesIT, software, hardware companies
Search & Comparison IntentCustomer service roles, email support jobsTechnical support, troubleshooting roles

Remote Customer Service Email Response roles focus on handling customer inquiries via email, emphasizing communication skills and customer satisfaction. Remote Technical Support Specialists require technical expertise to troubleshoot and resolve technical issues. While both roles often work remotely and involve email communication, technical support positions demand specialized knowledge and certifications, making them distinct in skills and industry focus.

What are the most commonly searched types of Customer Service Email Response jobs in Butler, PA?

The most popular types of Customer Service Email Response jobs in Butler, PA are:

What are popular job titles related to Remote Customer Service Email Response jobs in Butler, PA?

For Remote Customer Service Email Response jobs in Butler, PA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Email Response jobs in Butler, PA look for?

The top searched job categories for Remote Customer Service Email Response jobs in Butler, PA are:

What cities near Butler, PA are hiring for Remote Customer Service Email Response jobs?

Cities near Butler, PA with the most Remote Customer Service Email Response job openings:

Remote Customer Service Email Response jobs near you
Infographic showing various Remote Customer Service Email Response job openings in Butler, PA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,247 per year, or $16.9 per hour.

Customer Service Representative

GEODIS

Allison Park, PA • On-site, Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 19 days ago

GEODIS rating

6.5

Company rating: 6.5 out of 10

Based on 123 frontline employees who took The Breakroom Quiz

287th of 366 rated logistics

Job description

Text DELIVER to 88300 to apply or explore more opportunities at www.workatGEODIS.com!
Deliver Your Potential with GEODIS
At GEODIS, we don't just move products. We keep businesses running, communities connected, and the world's leading brands moving forward. As a global third-party logistics leader, we're driven by one purpose: A Better Way to Deliver. Whether you're just starting your career or looking for your next opportunity, GEODIS offers the tools, support, and career paths to help you go further.
Your role on the team:
  • Interacts with customers by phone, email, or in person and receives orders or changes in service.
  • Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
  • Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability.
  • Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records.
  • Coordinates special, last minute shipping requests with the transportation departments, expediting orders, as necessary.
  • Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information.
  • Assures proper invoicing of accounts by verifying computer generated invoices.
  • Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner.
  • Reports customer feedback to management, including any signs of customer dissatisfaction.
  • Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes
  • Performs paperwork associated with orders including the maintenance of customer files.
  • Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office.
  • Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties, as necessary.
  • Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics
  • Works with management regarding product routing for customers
  • For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action.

What you need:
  • Minimum 6 months related experience and/or training
  • Experience with AS400 operating systems and warehouse management systems preferred.
  • PC literate with experience with Microsoft Outlook, Word, and Excel
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Why Build Your Career with GEODIS?
Deliver Bigger Rewards Competitive pay, with bonus opportunities available for select positions.
⏰ Deliver a Schedule That Fits Your Life Full-time, part-time, seasonal, day, night, weekend, and flexible opportunities available at many locations.*
Deliver Your Pay, Your Way Get access to your earned wages before payday with on-demand pay options.
❤ Deliver Better Benefits Free telemedicine beginning on Day One, plus affordable medical, dental, and vision coverage after a short waiting period.*
Deliver More Time for What Matters Paid holidays, paid time off, short-term disability, parental leave, and other benefits designed to support life beyond work.*
Deliver with Confidence Your safety comes first. We are committed to maintaining clean, safe, and well-organized workplaces where every teammate can succeed.
Deliver Your Ideas Your feedback matters. We continuously invest in improving the teammate experience by listening and taking action.
Deliver Your Career Forward From warehouse operations to leadership roles, your next opportunity could be closer than you think. Approximately 10% of our warehouse teammates earn promotions each year, because we believe in developing talent from within.
Deliver Support When It's Needed Most The GEODIS Compassion Fund provides one-time financial assistance to teammates facing unexpected hardships.
Deliver a Positive Impact Give back through volunteer opportunities and support meaningful causes through the GEODIS Foundation and GEODIS Compassion Fund.
Deliver Great Work Alongside Great People Join a team that works hard, celebrates success, and supports one another every step of the way.
Deliver Your Authentic Self We're proud of our diverse workforce and inclusive culture. Employee Resource Groups, cultural celebrations, and development opportunities help everyone feel welcome and connected.
Deliver Your Future Whether you're looking for seasonal work, your first logistics role, or a long-term career, GEODIS offers opportunities to learn, grow, and build a future you can be proud of.
Your next destination starts here. Come build your career with a global logistics leader that's delivering opportunities every day.
*Eligibility for certain benefits varies by location, position, employment status, and length of service.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What GEODIS employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply