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Remote Customer Service Coordinator Jobs in Rochester, MI

Liveops

Remote Spanish Bilingual Customer Service

Troy, MI · Remote

$14.75 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Macomb, MI · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Detroit, MI · Remote

$15.25 - $19.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Utica, MI · Remote

$14.25 - $17.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Livonia, MI · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Warren, MI · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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All JobsCustomer Service JobsRemote Customer Service Coordinator JobsRemote Customer Service Coordinator Jobs in Rochester, MI

Remote Customer Service Coordinator information

See Rochester, MI salary details

$11

$18

$25

How much do remote customer service coordinator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote customer service coordinator in Rochester, MI is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $20.82 per hour, depending on experience, location, and employer.

What does a remote customer service coordinator do?

A Remote Customer Service Coordinator is responsible for managing customer inquiries, resolving issues, and ensuring customer satisfaction, all while working from a remote location. They communicate with customers via phone, email, or chat, coordinate with internal teams, and follow up on customer requests. Their main goal is to provide efficient and effective support, maintain positive customer relationships, and help improve overall service quality. Strong communication, problem-solving skills, and proficiency with digital tools are essential for this role.

How does a remote customer service coordinator typically collaborate with other departments while working from home?

A Remote Customer Service Coordinator frequently interacts with teams such as sales, technical support, and logistics to resolve customer issues efficiently. Collaboration is usually facilitated through digital communication tools like email, instant messaging, and virtual meetings. Coordinators are expected to proactively share customer feedback, escalate complex cases, and participate in cross-functional discussions to improve service processes. This virtual teamwork ensures that customer concerns are addressed comprehensively and fosters a supportive remote work environment.

What are the key skills and qualifications needed to thrive as a remote customer service coordinator, and why are they important?

To thrive as a Remote Customer Service Coordinator, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and productivity tools like email and chat platforms is typically required. Exceptional organizational skills, patience, and the ability to work independently make someone stand out in this role. These competencies are crucial for efficiently resolving customer issues, maintaining satisfaction, and ensuring seamless service delivery in a remote environment.

What is the difference between Remote Customer Service Coordinator vs Remote Customer Support Specialist?

AspectRemote Customer Service CoordinatorRemote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, team-based customer service settingRemote, technical or product support environment
Employer UsageCustomer service departments across industriesTechnical support teams, product companies
Search & Comparison IntentUnderstanding role responsibilities and qualificationsComparing support roles and required skills

The Remote Customer Service Coordinator typically handles customer inquiries, manages service requests, and coordinates support efforts remotely within customer service teams. The Remote Customer Support Specialist often focuses on technical troubleshooting and product-specific support. While both roles require strong communication skills and customer service experience, the Coordinator emphasizes coordination and communication, whereas the Specialist emphasizes technical knowledge and problem-solving skills.

What are the most commonly searched types of Remote Customer Service jobs in Rochester, MI?

The most popular types of Remote Customer Service jobs in Rochester, MI are:

What are popular job titles related to Remote Customer Service Coordinator jobs in Rochester, MI?

For Remote Customer Service Coordinator jobs in Rochester, MI, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Coordinator jobs in Rochester, MI look for?

The top searched job categories for Remote Customer Service Coordinator jobs in Rochester, MI are:

What cities near Rochester, MI are hiring for Remote Customer Service Coordinator jobs?

Cities near Rochester, MI with the most Remote Customer Service Coordinator job openings:

Remote Customer Service Coordinator jobs near you
Infographic showing various Remote Customer Service Coordinator job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,814 per year, or $18.7 per hour.

Client Experience Coordinator (Remote)

Nexora Talent

Detroit, MI • Remote

$17 - $23/hr

Part-time

Re-posted 6 days ago

Job description

We are looking for a proactive and customer-focused Client Experience Coordinator to join our team. This role is responsible for supporting clients throughout their experience by ensuring smooth communication, efficient coordination, and high-quality service delivery.

Key Responsibilities:

  • Serve as the main point of contact for client inquiries and support

  • Coordinate and manage client requests from start to completion

  • Provide timely responses via phone, email, and chat

  • Monitor client satisfaction and identify opportunities to improve the overall experience

Requirements:

  • Strong communication and problem-solving skills

  • Excellent organizational and multitasking abilities

  • Ability to work independently and manage priorities effectively

  • Basic computer skills (CRM systems, email, scheduling tools)

  • Previous experience in customer service, coordination, or client support is preferred

What We Offer:

  • Flexible work environment

  • Training and ongoing support

  • Opportunities for growth and advancement

  • Performance-based compensation

If you are passionate about delivering outstanding client experiences and enjoy working in a fast-paced, service-oriented environment, we encourage you to apply.

Apply