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Remote Customer Service Chat Agent Jobs in Baton Rouge, LA

HMG Careers

Remote Insurance Agent

Baton Rouge, LA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Insurance Agent

Baton Rouge, LA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Sales Agent

Baton Rouge, LA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Agent

Baton Rouge, LA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Life Insurance Agent

Baton Rouge, LA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Essential Credit Union

Remote/Video Teller

Baton Rouge, LA · Remote

$12.50 - $15.75/hr

The ideal candidate will provide exceptional banking services through video and remote teller technology, ensuring a seamless and secure customer experience. Key Responsibilities * Assist customers ...

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All JobsCustomer Service Chat Agent JobsRemote Customer Service Chat Agent JobsRemote Customer Service Chat Agent Jobs in Baton Rouge, LA

Remote Customer Service Chat Agent information

See Baton Rouge, LA salary details

$9

$17

$26

How much do remote customer service chat agent jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for remote customer service chat agent in Baton Rouge, LA is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.13 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Service Chat Agent vs Remote Customer Support Specialist?

AspectRemote Customer Service Chat AgentRemote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, chat-based customer interactionsRemote, multi-channel support including chat, email, or phone
Industry UsageCommon in retail, tech, and service industriesCommon in tech, healthcare, and financial sectors
Job FocusHandling live chat inquiries and resolving issues quicklyProviding detailed support and troubleshooting across channels

Both roles involve remote customer interaction, but the Customer Service Chat Agent primarily handles live chat inquiries, focusing on quick resolution. The Customer Support Specialist may handle multiple channels and provide more in-depth assistance. The roles often overlap, but the main difference lies in the scope and communication channels used.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Chat Agent, and why are they important?

To thrive as a Remote Customer Service Chat Agent, you need excellent written communication, problem-solving skills, and a high school diploma or equivalent. Familiarity with CRM platforms, live chat software, and ticketing systems is typically required. Strong soft skills such as patience, empathy, and the ability to multitask set top agents apart. These skills are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What is a Remote Customer Service Chat Agent?

A Remote Customer Service Chat Agent is a professional who assists customers through online chat platforms, rather than over the phone or in person. They handle inquiries, resolve complaints, process orders, and provide information about products or services, all from a remote location such as their home. This role requires strong written communication skills, problem-solving abilities, and proficiency with computers and various chat software. Remote chat agents are often employed by companies in various industries to provide efficient and convenient customer support.

What are some common challenges faced by Remote Customer Service Chat Agents, and how can they be managed?

Remote Customer Service Chat Agents often encounter challenges such as handling multiple chat conversations simultaneously, maintaining consistent communication without in-person support, and managing difficult customer interactions. To manage these, agents can utilize organizational tools provided by employers, participate in regular virtual team meetings for support, and follow company protocols for escalation when necessary. Additionally, developing strong typing and problem-solving skills helps agents respond quickly and effectively, ensuring a positive customer experience even when working from home.
What are popular job titles related to Remote Customer Service Chat Agent jobs in Baton Rouge, LA? For Remote Customer Service Chat Agent jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Chat Agent jobs in Baton Rouge, LA look for? The top searched job categories for Remote Customer Service Chat Agent jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Remote Customer Service Chat Agent jobs? Cities near Baton Rouge, LA with the most Remote Customer Service Chat Agent job openings:
Remote Customer Service Chat Agent jobs near you
Infographic showing various Remote Customer Service Chat Agent job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 13% In-person, and 87% Remote job distribution, with an average salary of $36,290 per year, or $17.4 per hour.
Customer Service Representative - Baton Rouge

Customer Service Representative - Baton Rouge

Window World of Baton Rouge

Baton Rouge, LA • Remote

$15/hr

Part-time

Retirement

Posted 21 days ago

Job description

Part-Time Remote Customer Service Representative

Window World | Baton Rouge, LA

Join America's Largest Replacement Window Company!

Window World is looking for a friendly, dependable, and customer-focused Part-Time Remote Customer Service Representative to support our Baton Rouge team. If you enjoy helping customers, solving problems, and providing exceptional service, we'd love to hear from you.

As a Customer Service Representative, you'll be the first point of contact for our customers. You'll assist with answering questions, scheduling appointments, resolving concerns, and ensuring every customer receives the outstanding service Window World is known for.

This is a part-time remote position. Candidates must reside in or near the Baton Rouge area for training, occasional in-person meetings, or other business needs as required.

What You'll Do
  • Provide exceptional customer service through phone, email, text messaging, and online chat.
  • Answer customer questions regarding products, services, appointments, and company policies.
  • Schedule appointments for estimates, installations, service calls, and other related services.
  • Resolve customer concerns professionally and efficiently while escalating complex issues when appropriate.
  • Maintain accurate customer records and document all customer interactions.
  • Process customer payments and update customer account information.
  • Support outbound customer communication initiatives and follow-up programs.
  • Work closely with internal departments to ensure timely issue resolution.
  • Identify opportunities to improve customer satisfaction and internal processes.
  • Meet departmental performance goals, including quality, productivity, and customer satisfaction.
  • Assist with training and onboarding new team members when assigned.
  • Perform other duties as assigned.
What We're Looking For
  • High school diploma or equivalent required.
  • At least one year of customer service or call center experience (two or more years preferred).
  • Excellent verbal and written communication skills.
  • Strong problem-solving and active listening abilities.
  • Proficiency with Microsoft Office and the ability to learn new software quickly.
  • Accurate data entry and typing skills.
  • Ability to work independently while maintaining strong communication with the team.
  • Reliable internet connection and a dedicated, professional workspace free from distractions.
  • Positive attitude, dependable work ethic, and a passion for providing outstanding customer service.
Schedule

Part-Time Remote Position

Flexible schedule based on business needs.

Candidates must reside in or near Baton Rouge, Louisiana.

Pay & Benefits
  • Starting at $15.00 per hour (based on experience)
  • Weekly pay
  • Flexible part-time schedule
  • 401(k) with company match (based on eligibility)
  • Opportunities for performance bonuses
  • Professional development and career advancement opportunities
Why Window World?

For more than 30 years, Window World has been America's leading replacement window company, serving homeowners with high-quality products and exceptional customer service. We believe our employees are our greatest asset and are committed to providing a supportive team environment, opportunities for growth, and a culture focused on customer satisfaction.

If you're looking for a flexible part-time opportunity with a company that values its employees and customers, we'd love to hear from you.

Apply today and don't miss your WINDOW of opportunity!