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Remote Customer Service Auditor Jobs in Peekskill, NY

HB Travels

Customer Experience Associate (Remote)

Danbury, CT · Remote

$14.75 - $20.50/hr

... remote team. This role is ideal for individuals who enjoy helping people, building positive ... Respond to customer inquiries in a professional and timely manner * Assist clients with service ...

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All JobsCustomer Service Auditor JobsRemote Customer Service Auditor JobsRemote Customer Service Auditor Jobs in Peekskill, NY

Remote Customer Service Auditor information

See Peekskill, NY salary details

$31.9K

$75.9K

$122.8K

How much do remote customer service auditor jobs pay per year?

As of Sep 2, 2026, the average yearly pay for remote customer service auditor in Peekskill, NY is $75,900.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,100.00 and $102,900.00 per year, depending on experience, location, and employer.

What is a remote customer service auditor?

Remote Customer Service Auditors are professionals who evaluate and assess the quality of customer service provided by a company, typically while working from a remote location. Their job involves reviewing customer interactions, such as phone calls, emails, or chat sessions, to ensure compliance with company policies and industry standards. They provide feedback and recommendations to help improve customer service processes and overall customer satisfaction. This role requires strong analytical skills, attention to detail, and often experience in customer service or quality assurance.

How does a remote customer service auditor typically interact with customer service teams, and what collaboration tools are commonly used?

As a Remote Customer Service Auditor, you will regularly collaborate with customer service representatives, team leads, and quality assurance managers to review and provide feedback on customer interactions. Most teams use digital communication tools such as Slack, Microsoft Teams, or Zoom for meetings and discussions. Auditors also access call recordings, chat logs, and CRM systems to perform evaluations. Open communication and timely feedback are essential for aligning quality standards and supporting continuous improvement within the customer service team.

What are the key skills and qualifications needed to thrive as a remote customer service auditor, and why are they important?

To thrive as a Remote Customer Service Auditor, you need strong analytical skills, attention to detail, and experience in customer service quality assurance, often supported by a relevant degree or background. Familiarity with call monitoring systems, CRM platforms, and auditing software is typically essential. Excellent communication, impartiality, and problem-solving abilities help you provide actionable feedback and foster improvement. These skills ensure that customer interactions meet company standards, enhance service quality, and drive continuous improvement in remote environments.

What is the difference between Remote Customer Service Auditor vs Remote Quality Assurance Specialist?

AspectRemote Customer Service AuditorRemote Quality Assurance Specialist
CredentialsCustomer service experience, auditing or compliance trainingQuality assurance certifications, industry-specific knowledge
Work EnvironmentRemote, primarily reviewing customer interactionsRemote, evaluating overall service quality and processes
Employer & Industry UsageCustomer service departments, call centersQuality departments across various industries
Search & Comparison IntentUnderstanding auditing roles in customer serviceComparing quality assurance roles in customer service

Remote Customer Service Auditors focus on reviewing customer interactions to ensure compliance and quality, often requiring customer service experience. Remote Quality Assurance Specialists evaluate overall service quality and processes, with certifications in QA. Both roles are remote and used across industries, but they differ in scope and focus. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are popular job titles related to Remote Customer Service Auditor jobs in Peekskill, NY?

For Remote Customer Service Auditor jobs in Peekskill, NY, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Auditor jobs in Peekskill, NY look for?

The top searched job categories for Remote Customer Service Auditor jobs in Peekskill, NY are:

What cities near Peekskill, NY are hiring for Remote Customer Service Auditor jobs?

Cities near Peekskill, NY with the most Remote Customer Service Auditor job openings:

Remote Customer Service Auditor jobs near you
Infographic showing various Remote Customer Service Auditor job openings in Peekskill, NY as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% Remote job distribution, with an average salary of $75,900 per year, or $36.5 per hour.

Customer Service Representative (REMOTE)

Madison Approach

Rye, NY • Remote

$25 - $31/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Title:          Remote Customer Service Representative (SAP Experience Required)
Location:          Remote (Client based in Rye, NY)
Position Type: Temp-to-Permanent
Pay Rate:         $25–$31/hr DOE (Perm Salary up to $65K DOE)
Hours:              8:30am-5pm 
 
Join a small but well-established manufacturing company with a reputation for quality and reliability. Our client values teamwork, adaptability, and excellent customer service.
 
Key Responsibilities:
  1. Serve as a primary point of contact for customers, handling communications via phone, email, and customer portals
  2. Enter and maintain customer orders in SAP, ensuring accuracy and timely processing
  3. Coordinate with logistics to follow up on order status and delivery
  4. Access and update customer portals as needed for forecasting, invoicing, and related tasks
  5. Collaborate as part of a two-person customer service team, supporting each other to meet customer needs
  6. Take on ad hoc assignments as required by the business
Requirements:
  • Proven experience with SAP, especially in customer maintenance and order entry
  • Strong communication and organizational skills
  • Ability to work independently and as part of a small team
  • Comfortable with remote work and flexibility to handle varied tasks