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Remote Customer Service Auditor Jobs in Jackson, MS

Liveops

Remote Customer Service Agent

Jackson, MS · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Brandon, MS · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

GRADE POTENTIAL, LLC

CUSTOMER SERVICE ASSOCIATE

Jackson, MS · Remote

$35K - $55K/yr

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... You understand that customer service is not a department but a philosophy that you live everyday. A ...

Liveops

Remote Spanish Bilingual Customer Service

Brandon, MS · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Jackson, MS · Remote

$13.50 - $17/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

XACT

Customer Service Specialist - MS

Jackson, MS · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every Day Position Overview: We are looking for energetic individuals who have an interest in providing ...

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All JobsCustomer Service Auditor JobsRemote Customer Service Auditor JobsRemote Customer Service Auditor Jobs in Jackson, MS

Remote Customer Service Auditor information

See Jackson, MS salary details

$26.6K

$63.3K

$102.4K

How much do remote customer service auditor jobs pay per year?

As of Sep 1, 2026, the average yearly pay for remote customer service auditor in Jackson, MS is $63,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $85,800.00 per year, depending on experience, location, and employer.

What is a remote customer service auditor?

Remote Customer Service Auditors are professionals who evaluate and assess the quality of customer service provided by a company, typically while working from a remote location. Their job involves reviewing customer interactions, such as phone calls, emails, or chat sessions, to ensure compliance with company policies and industry standards. They provide feedback and recommendations to help improve customer service processes and overall customer satisfaction. This role requires strong analytical skills, attention to detail, and often experience in customer service or quality assurance.

How does a remote customer service auditor typically interact with customer service teams, and what collaboration tools are commonly used?

As a Remote Customer Service Auditor, you will regularly collaborate with customer service representatives, team leads, and quality assurance managers to review and provide feedback on customer interactions. Most teams use digital communication tools such as Slack, Microsoft Teams, or Zoom for meetings and discussions. Auditors also access call recordings, chat logs, and CRM systems to perform evaluations. Open communication and timely feedback are essential for aligning quality standards and supporting continuous improvement within the customer service team.

What are the key skills and qualifications needed to thrive as a remote customer service auditor, and why are they important?

To thrive as a Remote Customer Service Auditor, you need strong analytical skills, attention to detail, and experience in customer service quality assurance, often supported by a relevant degree or background. Familiarity with call monitoring systems, CRM platforms, and auditing software is typically essential. Excellent communication, impartiality, and problem-solving abilities help you provide actionable feedback and foster improvement. These skills ensure that customer interactions meet company standards, enhance service quality, and drive continuous improvement in remote environments.

What is the difference between Remote Customer Service Auditor vs Remote Quality Assurance Specialist?

AspectRemote Customer Service AuditorRemote Quality Assurance Specialist
CredentialsCustomer service experience, auditing or compliance trainingQuality assurance certifications, industry-specific knowledge
Work EnvironmentRemote, primarily reviewing customer interactionsRemote, evaluating overall service quality and processes
Employer & Industry UsageCustomer service departments, call centersQuality departments across various industries
Search & Comparison IntentUnderstanding auditing roles in customer serviceComparing quality assurance roles in customer service

Remote Customer Service Auditors focus on reviewing customer interactions to ensure compliance and quality, often requiring customer service experience. Remote Quality Assurance Specialists evaluate overall service quality and processes, with certifications in QA. Both roles are remote and used across industries, but they differ in scope and focus. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are popular job titles related to Remote Customer Service Auditor jobs in Jackson, MS?

For Remote Customer Service Auditor jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Auditor jobs in Jackson, MS look for?

The top searched job categories for Remote Customer Service Auditor jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Remote Customer Service Auditor jobs?

Cities near Jackson, MS with the most Remote Customer Service Auditor job openings:

Remote Customer Service Auditor jobs near you
Infographic showing various Remote Customer Service Auditor job openings in Jackson, MS as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% Remote job distribution, with an average salary of $63,295 per year, or $30.4 per hour.

Remote Customer Service Representative

Jackson, MS • Remote

Sydiera
See more jobs at Sydieraexternal

$12 - $15/hr

Full-time

Re-posted 13 days ago

Job description

Rooted Talent Solutions we are seeking highly motivated and customer-focused individuals to provide exceptional customer service for well-known brands. As a Remote Customer Service Representative, you will handle inbound calls, chat, and/or email support to assist customers with inquiries, orders, troubleshooting, and general support needs.

Responsibilities:

Provide outstanding customer service through phone, chat, and/or email.

Assist customers with inquiries, billing issues, product support, and troubleshooting.

Follow company guidelines and scripts to handle various customer concerns professionally.

Maintain accurate records of customer interactions using provided systems.

Adhere to quality and performance metrics to ensure customer satisfaction.

Work independently while following training and ongoing support guidelines.

Qualifications:

Previous customer service experience (call center, retail, hospitality, etc.) is preferred but not required.

Strong verbal and written communication skills.

Ability to multitask and navigate multiple systems while assisting customers.

Reliable computer (Windows or Mac) and high-speed internet connection.

Quiet workspace free from distractions.

Self-motivated with strong problem-solving skills.

Benefits:

100% remote with flexible scheduling options.

Opportunity to support top-tier brands.

Work-from-home convenience with no commute.

Performance-based incentives and growth opportunities.

How to Apply:

If you are passionate about delivering excellent customer service and want the flexibility of remote work, apply today!