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Remote Customer Service Associate Jobs in Coos Bay, OR

Lumen Technologies

Field Services Associate I

OR · Remote

This role is focused on customer service, ticket management, dispatch coordination, communication ... Remote (Work From Home) * 10-hour shifts, 4 days per week or 8-hour shifts, 5 days per week

Sapiens

Regional Customer Service Management Lead

OR · On-site +1

Remote Leading the strategic direction and operational excellence of a regional Customer Service organization, the North American CSM Lead will build, scale, and manage a high-performing CSM pod ...

HMG Careers

Remote Client Sales Advocate

Coos Bay, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Ardent

Care Advisor I

Coos Bay, OR · Remote

Experience: 1-3 years of experience in customer service, healthcare advocacy, or BPO operations ... You are disciplined in a remote environment, detail-oriented, and able to manage multiple ...

World Vision

Donor Services Representative Trainee

OR · On-site +1

$21 - $23/hr

Remote within the U.S. (Pacific and Mountain Time Zone); Hybrid if near Seattle, WA. Reports To ... Minimum of 1-year previous customer service/sales work experience or call center experience ...

Agfa

Customer Support Analyst Tier 1

OR · Remote

The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support and services. The Customer Support Analyst, Tier 1 will use a wide variety of systems analysis ...

AGFA

Customer Support Analyst Tier 1

OR · On-site +1

The Customer Support Analyst, Tier 1 will consult with users to provide remote technical support and services. The Customer Support Analyst, Tier 1 will use a wide variety of systems analysis ...

Atos

Field Technician - Corona

OR · Remote

$54K/yr

Field Services Travel to customer sites to perform break-fix services, equipment deployments, and ... Required Qualifications Associate's degree, technical certification, or equivalent work experience ...

Atos

Field Technician - Dixon

OR · Remote

$54K/yr

Field Services Travel to customer sites to perform break-fix services, equipment deployments, and ... Required Qualifications Associate's degree, technical certification, or equivalent work experience ...

Atos

Field Technician - Dixon

OR · On-site +1

Customer Service • Deliver professional and responsive support to end users and business ... Required Qualifications • Associate's degree, technical certification, or equivalent work ...

HMG Careers

Sales Executive - Remote

Coos Bay, OR · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

ASRC Federal Holding

Associate Buyer

OR · On-site +1

The Associate Procurement Specialist will support routine purchasing activities, supplier ... One (1) year of general professional experience in an office, administrative, customer service ...

Atos

Field Technician - Corona

OR · On-site +1

$18.50 - $25.25/hr

Customer Service • Deliver professional and responsive support to end users and business ... Required Qualifications • Associate's degree, technical certification, or equivalent work ...

Purple Rain

Customer Success Manager

OR · Remote

... and services, broadly defined Account management, project management and problem-solving skills ... This is a remote position which requires about 2 to 4 hours a day. You are expected to work by ...

InsuraTec

Sales Representative (Remote)

Coos Bay, OR · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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Remote Customer Service Associate information

See Coos Bay, OR salary details

$8

$16

$25

How much do remote customer service associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote customer service associate in Coos Bay, OR is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $18.17 per hour, depending on experience, location, and employer.

What is a remote customer service associate?

Remote Customer Service Associates are professionals who handle customer inquiries, complaints, and support requests from a location outside of a traditional office, usually from home. They use phone, email, chat, or other online communication tools to assist customers with issues related to products, services, orders, or accounts. This role requires strong communication skills, problem-solving abilities, and proficiency with digital platforms. Working remotely allows for flexible schedules but also requires self-discipline and a reliable internet connection. Companies hire remote customer service associates to provide support across various time zones and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a remote customer service associate?

To thrive as a Remote Customer Service Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, chat platforms, and ticketing tools is often required. Strong soft skills like patience, empathy, and self-motivation are essential for managing customer concerns and working independently. These skills are vital to deliver high-quality support, build customer trust, and maintain productivity in a remote work environment.

How do remote customer service associates typically stay connected with their teams and supervisors while working from home?

Remote Customer Service Associates usually stay in regular contact with their teams and supervisors through video meetings, chat platforms, and email. Many companies use collaboration tools like Slack, Microsoft Teams, or Zoom to ensure seamless communication and support. Team leads may hold daily or weekly check-ins to share updates, address challenges, and maintain a sense of community. This structure helps remote associates feel supported, share best practices, and receive timely feedback, even outside a traditional office environment.

What is the difference between Remote Customer Service Associate vs Remote Call Center Agent?

AspectRemote Customer Service AssociateRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome office or remote setup, often with flexible hoursHome or remote, typically in a call center setting or remote call center
Industry UsageCustomer service, retail, tech supportTelecommunications, tech support, sales
Job FocusHandling customer inquiries, resolving issues, providing supportAnswering calls, troubleshooting, upselling or sales

Both roles involve remote customer interaction, but Customer Service Associates focus on support and issue resolution, while Call Center Agents often handle high-volume calls, including sales and troubleshooting. The roles overlap in skills and environment, but their primary functions differ slightly.

What are the most commonly searched types of Remote Customer Service jobs in Coos Bay, OR?

The most popular types of Remote Customer Service jobs in Coos Bay, OR are:

What cities near Coos Bay, OR are hiring for Remote Customer Service Associate jobs?

Cities near Coos Bay, OR with the most Remote Customer Service Associate job openings:

Remote Customer Service Associate jobs near you
Infographic showing various Remote Customer Service Associate job openings in Coos Bay, OR as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $33,720 per year, or $16.2 per hour.

Call Center Remote Customer Service Representative

Vimo

Coos Bay, OR • Remote

$19/hr

Full-time

Medical, Retirement, PTO

Posted 13 days ago

Job description

Description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. 

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services. 

Full-time/Seasonal 

· $17.00/hr. plus performance incentives 

· $19.00/hr. Spanish Bilingual, plus performance incentives 

Requirements 

  • 18 years of age or older  

  • Complete Background check and drug test within 3 days  

  • Dedicated, private, and secure workspace 

  • Personal device with functioning camera required for the Training Period 

  • Committed to full attendance for paid 3-week Training period  

  • Minimum Internet Speed of 100 mb/s with ethernet 

  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required 

  • NOT compatible with Mobile Internet Service Providers and/or Satellite.  

  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders 
    (For example, T-Mobile is not compatible with our internal systems)

Qualifications

Essential Responsibilities  

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment  
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

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