Remote Customer Service Associate Jobs in Atlantic City, NJ

Who We AreJoin a team that puts its People First! As a member of First American's family of companies, Data & Analytics is a national provider of property-centric information, analytics, risk management and valuation solutions. First American maintains and curates the industry's largest property and ownership dataset with over 7 billion document images. Our major platforms and products include: DataTree, FraudGuard, RegsData, TaxSource and ACI. The First American Data & Analytics division boasts more than 20 patents and remains at the forefront of innovation - leveraging technology and data to deliver best-in-class decisioning solutions. Fueled by our industry-leading data and using our technology and proprietary process, our solutions provide lenders, real estate and title companies with actionable insights - enabling them to make better, increasingly automated, decisions. With offices in all major metropolitan areas, including California and New York, DNA teams work collaboratively from across the country. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoExamine titles to determine legal condition of property title, primarily for residential properties. Copy or summarize recorded documents, which affect the condition of title to the property. These roles may be found in production center or branch office environments. Actual work flow is typically determined by geographic practices. In some cases, the Title Examiner role gathers information and creates a commitment of title before passing along to a Title Officer.
Works independently and uses experience to examine title to real property, ranging in complexity, to determine status and establish chain of title.

Essential Functions

• Performs title examination and examines the chain of title for a wide range of title orders, primarily residential
• Abstracts and analyzes records, such as mortgages, liens, judgments, easements, vital statistics, and plat and map books, to determine ownership and legal restrictions and to verify legal description of property and completeness of records
• Resolves most issues such as missing information, incomplete, inaccurate or contradictory information contained in the title documentation
• Prepares initial title commitment documentation based on the application of procedural guidelines
• Prepares and reviews reports for accuracy
• May provide underwriting interpretation within established guidelines

Knowledge and Skills/Technology Used

• Detail / quality orientation
• Analytical review skills
• Research and investigative skills
• Strong problem-solving skills
• Communication skills, both verbal and written
• Customer service orientation
• Standard MS skill set
• Proficient with company operating systems
• Knowledge of legal terms helpful

Typical Education

• High School diploma or equivalent

Typical Range of Experience

• Typically requires 2+ years directly related experience
• New Jersey experience required
• New York experience is a plus

Pay Range: $27.85-$32.00 HourlyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.