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Remote Customer Service Agent Jobs in South Elgin, IL

Globe Life Insurance

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Entry Level Customer Sales Representative - Remote

Aurora, IL · Remote

$60K - $80K/yr

Continue building communication, customer service, and leadership skills What We're Looking For ... Remote work flexibility * Commission-based compensation with uncapped earning potential

Globe Life Insurance

Be Seen First

Entry Level Customer Sales Representative - Remote

Aurora, IL · Remote

$60K - $80K/yr

Continue building communication, customer service, and leadership skills What We're Looking For ... Remote work flexibility * Commission-based compensation with uncapped earning potential

CPJ Recruitment

CUSTOMER CARE ASSISTANT

Chicago, IL · Remote

$925 - $1.20K/wk

About the job CUSTOMER CARE ASSISTANT REMOTE CUSTOMER CARE ASSISTANT JOBS!!! (PAYING $925-$1200 WEEKLY) We need a large number of Customer Care Assistants who can type fast with speed, attend clients ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

Basic Qualifications: * 1 year experience (WAH) remote customer service (Call Center environment ... Management monitors all technical issues and agent downtime. Consistent availability is critical to ...

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$9

$17

$26

How much do remote customer service agent jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote customer service agent in South Elgin, IL is $17.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.33 per hour, depending on experience, location, and employer.

What Does a Remote Customer Service Agent Do?

As a remote customer service agent, your duties are to answer telephone or video calls or work over chat platforms to address customer concerns and questions about different types of product or service options. You may assist them with setting up a device or troubleshooting technical issues. Your responsibilities also include handling order information, billing issues, and quality control problems. When you have a question you are unable to answer, you note it and pass the customer on to someone more qualified to answer the questions. You may also perform some data entry work.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Agent, and why are they important?

To thrive as a Remote Customer Service Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required. Patience, active listening, and self-motivation are crucial soft skills that help agents excel in a virtual environment. These skills ensure effective customer support, high satisfaction rates, and productivity while working independently from home.

How do Remote Customer Service Agents effectively stay connected and collaborate with their team?

Remote Customer Service Agents typically use a variety of digital tools—such as instant messaging platforms, video conferencing, and shared documentation systems—to stay connected with their team. Regular virtual meetings and check-ins are common to discuss updates, share feedback, and resolve customer issues collaboratively. This structure helps maintain a sense of teamwork and ensures everyone is aligned on company goals and service standards, even while working from different locations. Proactive communication and strong organizational skills are key to thriving in this remote environment.

What is a Remote Customer Service Agent?

A Remote Customer Service Agent is a professional who provides customer support services from a location outside of a traditional office, typically from home. They assist customers through various channels such as phone, email, live chat, or social media, addressing inquiries, resolving issues, and processing orders. Remote agents use specialized software and communication tools to perform their duties efficiently while maintaining a high standard of customer service. This role requires strong communication skills, problem-solving abilities, and self-motivation to work independently.

What is the difference between Remote Customer Service Agent vs Remote Technical Support Specialist?

AspectRemote Customer Service AgentRemote Technical Support Specialist
CredentialsCustomer service certifications, high school diploma or equivalentTechnical certifications, relevant technical training or certifications
Work EnvironmentCall centers, customer service platforms, chat supportTechnical help desks, troubleshooting software, remote diagnostics
Employer & IndustryRetail, telecom, e-commerce, service providersIT companies, software providers, hardware vendors
Search & ComparisonOften compared for customer support roles, entry-level positionsCompared for technical troubleshooting, specialized support roles

Remote Customer Service Agents focus on assisting customers with general inquiries, orders, and account issues, often requiring strong communication skills and customer service certifications. Remote Technical Support Specialists handle technical problems, troubleshooting, and software or hardware issues, requiring technical knowledge and certifications. While both roles are remote and customer-facing, they differ in technical complexity and skill requirements.

More about Remote Customer Service Agent jobs
What are popular job titles related to Remote Customer Service Agent jobs in South Elgin, IL? For Remote Customer Service Agent jobs in South Elgin, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Agent jobs in South Elgin, IL look for? The top searched job categories for Remote Customer Service Agent jobs in South Elgin, IL are:
What cities near South Elgin, IL are hiring for Remote Customer Service Agent jobs? Cities near South Elgin, IL with the most Remote Customer Service Agent job openings:
Remote Customer Service Agent jobs near you
Entry Level Customer Sales Representative - Remote

Entry Level Customer Sales Representative - Remote

Globe Life Insurance

Aurora, IL • Remote

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

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Globe Life Insurance rating

7.5

Company rating: 7.5 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

183rd of 258 rated insurance

Job description

Entry Level Customer Sales Representative – Remote

Work From Home | Flexible Hours | Weekly Pay | Immediate Openings

Start a Remote Career With Real Growth Potential

AO Globe Life is currently expanding and actively hiring motivated individuals for our remote customer sales team.

If you’ve been looking for an opportunity that offers flexibility, professional growth, ongoing support, and the ability to work from home, this may be the opportunity you’ve been waiting for.

This is a fully remote position with virtual training provided. We are seeking individuals who are coachable, professional, and ready to grow within a fast-growing remote environment.

No previous sales or insurance experience is required.

Whether you are starting fresh, changing career paths, re-entering the workforce, or looking for a long-term remote opportunity, our team provides the tools, training, and mentorship to help you succeed.

Why Applicants Are Applying

  • Fully remote work opportunity
  • Flexible scheduling options
  • Weekly pay
  • Virtual training provided
  • Leads provided — no cold calling required
  • Ongoing mentorship and team support
  • Clear advancement opportunities based on performance
  • Positive and professional remote culture
  • Leadership development opportunities
  • Long-term career growth potential

What You’ll Be Doing

  • Communicate with prospective clients through phone and virtual platforms
  • Understand client needs and provide appropriate coverage information
  • Assist clients through the application process
  • Maintain organized client records and follow-up communication
  • Participate in virtual trainings and professional development sessions
  • Continue building communication, customer service, and leadership skills

What We’re Looking For

  • Strong communication skills
  • Professional and dependable attitude
  • Self-motivated and goal-oriented mindset
  • Comfortable working independently in a remote environment
  • Organized with effective time management skills
  • Open to coaching, training, and continuous learning

Previous experience in customer service, retail, hospitality, sales, or remote work can be helpful, but is not required.

What You Can Expect

  • Remote work flexibility
  • Commission-based compensation with uncapped earning potential
  • Structured onboarding process
  • Ongoing virtual training and mentorship
  • Advancement opportunities for high performers
  • Supportive team environment

Training & Support

Comprehensive virtual training is provided for all new team members, including:

  • Guided onboarding
  • Live virtual training sessions
  • Ongoing mentorship
  • Leadership support
  • Professional development resources

About AO Globe Life

AO Globe Life works with families across North America by helping connect them with insurance solutions designed to support long-term financial protection. As the company continues to grow, we are expanding our remote workforce and seeking individuals interested in professional growth and long-term opportunity.


Apply Today

We are currently reviewing applications and scheduling interviews for available openings.

Qualified applicants may be contacted by phone, email, or text message regarding next steps in the hiring process.

Applicants are encouraged to monitor their inbox, voicemail, and spam/junk folders for communication from the recruiting team.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom