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Remote Customer Service Agent Jobs in Sandy, UT (NOW HIRING)

Promoted2

Remote Insurance Agent

Salt Lake City, UT · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Prior experience in sales, customer service, or financial services * Background in remote or ...

Promoted2

Remote Insurance Agent

Provo, UT · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Prior experience in sales, customer service, or financial services * Background in remote or ...

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All JobsCustomer Service Agent JobsRemote Customer Service Agent JobsRemote Customer Service Agent Jobs in Sandy, UT

Remote Customer Service Agent information

See Sandy, UT salary details

$9

$17

$26

How much do remote customer service agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote customer service agent in Sandy, UT is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.94 per hour, depending on experience, location, and employer.

What is a remote customer service agent?

A Remote Customer Service Agent is a professional who provides customer support services from a location outside of a traditional office, typically from home. They assist customers through various channels such as phone, email, live chat, or social media, addressing inquiries, resolving issues, and processing orders. Remote agents use specialized software and communication tools to perform their duties efficiently while maintaining a high standard of customer service. This role requires strong communication skills, problem-solving abilities, and self-motivation to work independently.

How do remote customer service agents effectively stay connected and collaborate with their team?

Remote Customer Service Agents typically use a variety of digital tools—such as instant messaging platforms, video conferencing, and shared documentation systems—to stay connected with their team. Regular virtual meetings and check-ins are common to discuss updates, share feedback, and resolve customer issues collaboratively. This structure helps maintain a sense of teamwork and ensures everyone is aligned on company goals and service standards, even while working from different locations. Proactive communication and strong organizational skills are key to thriving in this remote environment.

What is the difference between Remote Customer Service Agent vs Remote Technical Support Specialist?

AspectRemote Customer Service AgentRemote Technical Support Specialist
CredentialsCustomer service certifications, high school diploma or equivalentTechnical certifications, relevant technical training or certifications
Work EnvironmentCall centers, customer service platforms, chat supportTechnical help desks, troubleshooting software, remote diagnostics
Employer & IndustryRetail, telecom, e-commerce, service providersIT companies, software providers, hardware vendors
Search & ComparisonOften compared for customer support roles, entry-level positionsCompared for technical troubleshooting, specialized support roles

Remote Customer Service Agents focus on assisting customers with general inquiries, orders, and account issues, often requiring strong communication skills and customer service certifications. Remote Technical Support Specialists handle technical problems, troubleshooting, and software or hardware issues, requiring technical knowledge and certifications. While both roles are remote and customer-facing, they differ in technical complexity and skill requirements.

What are the key skills and qualifications needed to thrive as a remote customer service agent, and why are they important?

To thrive as a Remote Customer Service Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required. Patience, active listening, and self-motivation are crucial soft skills that help agents excel in a virtual environment. These skills ensure effective customer support, high satisfaction rates, and productivity while working independently from home.

What does a remote customer service agent do?

As a remote customer service agent, your duties are to answer telephone or video calls or work over chat platforms to address customer concerns and questions about different types of product or service options. You may assist them with setting up a device or troubleshooting technical issues. Your responsibilities also include handling order information, billing issues, and quality control problems. When you have a question you are unable to answer, you note it and pass the customer on to someone more qualified to answer the questions. You may also perform some data entry work.

More about Remote Customer Service Agent jobs
What are popular job titles related to Remote Customer Service Agent jobs in Sandy, UT? For Remote Customer Service Agent jobs in Sandy, UT, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Agent jobs in Sandy, UT look for? The top searched job categories for Remote Customer Service Agent jobs in Sandy, UT are:
What cities near Sandy, UT are hiring for Remote Customer Service Agent jobs? Cities near Sandy, UT with the most Remote Customer Service Agent job openings:
Remote Customer Service Agent jobs near you
Infographic showing various Remote Customer Service Agent job openings in Sandy, UT as of July 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,930 per year, or $17.3 per hour.

Remote Customer Success Advocate | Inbound Sales

1-800 CONTACTS

Draper, UT • Remote

$15/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

1-800 Contacts is seeking friendly, goal-driven customer service professionals to join our remote team. You'll handle inbound sales and service calls, help customers, and deliver a WOW experience on every interaction. You'll work 40 hours weekly with afternoon/evening shifts, including a weekend shift. Training lasts 3 weeks with attendance mandatory. Pay starts at $15/hour with bonus potential up to $6/hour, and remote candidates must reside in approved states. #J-18808-Ljbffr

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