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Remote Customer Service Agent Jobs in Roy, UT (NOW HIRING)

LoanPro

Enterprise Account Executive

Farmington, UT · Remote

They are also responsible for exemplifying excellent customer service and the Company core values ... Remote work can be conducted at managers discretion and in accordance with company hybrid policy.

LoanPro

Enterprise Account Executive

Farmington, UT · Remote

They are also responsible for exemplifying excellent customer service and the Company core values ... Remote work can be conducted at managers discretion and in accordance with company hybrid policy.

LoanPro

Enterprise Account Executive

Farmington, UT · On-site +1

They are also responsible for exemplifying excellent customer service and the Company core values ... Remote work can be conducted at managers discretion and in accordance with company hybrid policy.

PacifiCorp

SCADA Engineer

Salt Lake City, UT · On-site +1

... customer service excellence, environmental sustainability and diversity, equity and inclusion ... Work with dispatch systems support to ensure the remote data requirements are incorporated into the ...

LoanPro

Enterprise Support

Farmington, UT · On-site +1

Responsible for exemplifying excellent customer service and the Company core values, culture ... Remote work can be conducted at managers discretion and in accordance with company hybrid policy.

Creation Utah

Lead Manager

Ogden, UT · On-site +1

$18/hr

Experience in customer service, inside sales, call centers, appointment setting, or lead management ... With our flexible work hours and remote work options, you can better manage your personal and ...

Koenig & Bauer US, Inc

Technician/Mechanic

Magna, UT · Remote

$27 - $46/hr

Location: 100% Remote with nearly 100% business travel domestically Reports to: Service Manager ... The Service Technician-Mechanic travels to customer locations to install, maintain, upgrade ...

InsCipher

Tax Associate

Ogden, UT · Remote

$21 - $26/hr

... services for our customers. Our ultimate goal is to become the trusted authority and leading ... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ...

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Remote Customer Service Agent information

See Roy, UT salary details

$9

$17

$26

How much do remote customer service agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote customer service agent in Roy, UT is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.04 per hour, depending on experience, location, and employer.

What is a remote customer service agent?

A Remote Customer Service Agent is a professional who provides customer support services from a location outside of a traditional office, typically from home. They assist customers through various channels such as phone, email, live chat, or social media, addressing inquiries, resolving issues, and processing orders. Remote agents use specialized software and communication tools to perform their duties efficiently while maintaining a high standard of customer service. This role requires strong communication skills, problem-solving abilities, and self-motivation to work independently.

How do remote customer service agents effectively stay connected and collaborate with their team?

Remote Customer Service Agents typically use a variety of digital tools—such as instant messaging platforms, video conferencing, and shared documentation systems—to stay connected with their team. Regular virtual meetings and check-ins are common to discuss updates, share feedback, and resolve customer issues collaboratively. This structure helps maintain a sense of teamwork and ensures everyone is aligned on company goals and service standards, even while working from different locations. Proactive communication and strong organizational skills are key to thriving in this remote environment.

What is the difference between Remote Customer Service Agent vs Remote Technical Support Specialist?

AspectRemote Customer Service AgentRemote Technical Support Specialist
CredentialsCustomer service certifications, high school diploma or equivalentTechnical certifications, relevant technical training or certifications
Work EnvironmentCall centers, customer service platforms, chat supportTechnical help desks, troubleshooting software, remote diagnostics
Employer & IndustryRetail, telecom, e-commerce, service providersIT companies, software providers, hardware vendors
Search & ComparisonOften compared for customer support roles, entry-level positionsCompared for technical troubleshooting, specialized support roles

Remote Customer Service Agents focus on assisting customers with general inquiries, orders, and account issues, often requiring strong communication skills and customer service certifications. Remote Technical Support Specialists handle technical problems, troubleshooting, and software or hardware issues, requiring technical knowledge and certifications. While both roles are remote and customer-facing, they differ in technical complexity and skill requirements.

What are the key skills and qualifications needed to thrive as a remote customer service agent, and why are they important?

To thrive as a Remote Customer Service Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required. Patience, active listening, and self-motivation are crucial soft skills that help agents excel in a virtual environment. These skills ensure effective customer support, high satisfaction rates, and productivity while working independently from home.

What does a remote customer service agent do?

As a remote customer service agent, your duties are to answer telephone or video calls or work over chat platforms to address customer concerns and questions about different types of product or service options. You may assist them with setting up a device or troubleshooting technical issues. Your responsibilities also include handling order information, billing issues, and quality control problems. When you have a question you are unable to answer, you note it and pass the customer on to someone more qualified to answer the questions. You may also perform some data entry work.

More about Remote Customer Service Agent jobs
What are popular job titles related to Remote Customer Service Agent jobs in Roy, UT? For Remote Customer Service Agent jobs in Roy, UT, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Agent jobs in Roy, UT look for? The top searched job categories for Remote Customer Service Agent jobs in Roy, UT are:
What cities near Roy, UT are hiring for Remote Customer Service Agent jobs? Cities near Roy, UT with the most Remote Customer Service Agent job openings:
Remote Customer Service Agent jobs near you
Infographic showing various Remote Customer Service Agent job openings in Roy, UT as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,046 per year, or $17.3 per hour.

Work From Home - Client Benefits Representative

AO Garcia Agency

Layton, UT • Remote

$14.50 - $19.75/hr

Full-time

Re-posted 12 days ago

Job description

Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on the lives of others? Look no further!

Seeking dedicated individuals to join a team in a financial services position aimed at protecting families.

Why Apply:
1. Make a Difference: Join a team dedicated to protecting families and children through financial services, providing peace of mind and security to those who need it most.
2. Work from Home: Enjoy the convenience and flexibility of working remotely, allowing you to create a comfortable and productive work environment while balancing your personal commitments.
3. Opportunity for Growth: Grow with a company that values your potential and provides opportunities for advancement, allowing you to build a rewarding career while making a meaningful difference in the lives of others.
4. Help Others: Use your skills and expertise to assist families in securing their financial futures, providing them with the support and guidance they need to navigate life's uncertainties with confidence.
5. Integrity: Uphold the highest standards of integrity in all aspects of your work, ensuring that every interaction with clients is based on honesty, transparency, and trust worthiness.


Qualifications:
Genuine desire to help others and make a positive impact on their lives.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Integrity and ethical conduct in all professional dealings.

If you're ready to embark on a fulfilling career where you can work from home, help others, and grow with a company that values integrity and compassion, apply now! Take the first step towards a rewarding journey of making a difference in the lives of families and children through financial services.
Don't miss out on this opportunity to join a team that's committed to making a meaningful impact. Apply today and become part of a mission to protect and support families and children in need!


*All interviews will be conducted via Zoom video conferencing.
(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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