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Remote Customer Service Agent Jobs in Laredo, TX

HSS Careers

Remote Life Insurance Agent

Laredo, TX · Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HMG Careers

Remote Sales and Service Advisor

Laredo, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Kimbrell Agency

Life Insurance Agent

Laredo, TX · Remote

$50K - $100K/yr

Kimbrell Agency Remote Employment Type: Contractor Compensation $50,000 to $100,000 per year (plus ... Previous experience in sales, customer service, or a related field is a plus. Familiarity with CRM ...

HMG Careers

Remote Sales Manager

Laredo, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Empire State Careers

Remote Sales Specialist

Laredo, TX · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Empire State Careers

Sales Executive - Remote

Laredo, TX · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Rio Bravo, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Service Agent information

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How much do remote customer service agent jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote customer service agent in Laredo, TX is $15.95, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $17.50 per hour, depending on experience, location, and employer.

What is a remote customer service agent?

A Remote Customer Service Agent is a professional who provides customer support services from a location outside of a traditional office, typically from home. They assist customers through various channels such as phone, email, live chat, or social media, addressing inquiries, resolving issues, and processing orders. Remote agents use specialized software and communication tools to perform their duties efficiently while maintaining a high standard of customer service. This role requires strong communication skills, problem-solving abilities, and self-motivation to work independently.

What does a remote customer service agent do?

As a remote customer service agent, your duties are to answer telephone or video calls or work over chat platforms to address customer concerns and questions about different types of product or service options. You may assist them with setting up a device or troubleshooting technical issues. Your responsibilities also include handling order information, billing issues, and quality control problems. When you have a question you are unable to answer, you note it and pass the customer on to someone more qualified to answer the questions. You may also perform some data entry work.

What are the key skills and qualifications needed to thrive as a remote customer service agent, and why are they important?

To thrive as a Remote Customer Service Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required. Patience, active listening, and self-motivation are crucial soft skills that help agents excel in a virtual environment. These skills ensure effective customer support, high satisfaction rates, and productivity while working independently from home.

How do remote customer service agents effectively stay connected and collaborate with their team?

Remote Customer Service Agents typically use a variety of digital tools—such as instant messaging platforms, video conferencing, and shared documentation systems—to stay connected with their team. Regular virtual meetings and check-ins are common to discuss updates, share feedback, and resolve customer issues collaboratively. This structure helps maintain a sense of teamwork and ensures everyone is aligned on company goals and service standards, even while working from different locations. Proactive communication and strong organizational skills are key to thriving in this remote environment.

What is the difference between Remote Customer Service Agent vs Remote Technical Support Specialist?

AspectRemote Customer Service AgentRemote Technical Support Specialist
CredentialsCustomer service certifications, high school diploma or equivalentTechnical certifications, relevant technical training or certifications
Work EnvironmentCall centers, customer service platforms, chat supportTechnical help desks, troubleshooting software, remote diagnostics
Employer & IndustryRetail, telecom, e-commerce, service providersIT companies, software providers, hardware vendors
Search & ComparisonOften compared for customer support roles, entry-level positionsCompared for technical troubleshooting, specialized support roles

Remote Customer Service Agents focus on assisting customers with general inquiries, orders, and account issues, often requiring strong communication skills and customer service certifications. Remote Technical Support Specialists handle technical problems, troubleshooting, and software or hardware issues, requiring technical knowledge and certifications. While both roles are remote and customer-facing, they differ in technical complexity and skill requirements.

More about Remote Customer Service Agent jobs

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For Remote Customer Service Agent jobs in Laredo, TX, the most frequently searched job titles are:

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The top searched job categories for Remote Customer Service Agent jobs in Laredo, TX are:

What cities near Laredo, TX are hiring for Remote Customer Service Agent jobs?

Cities near Laredo, TX with the most Remote Customer Service Agent job openings:

Remote Customer Service Agent jobs near you
Infographic showing various Remote Customer Service Agent job openings in Laredo, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $33,174 per year, or $15.9 per hour.

Work From Home - Customer Service - Contract Opportunity

Virgo and Aries Llc

Hebbronville, TX • On-site, Remote

$12 - $17/hr

Full-time

Posted 25 days ago

Job description


Wepartner with independent contractors who are serious aboutremotework and capable of managing their responsibilitiesin aprofessional home office environment.
ThisOpportunity Is Ideal For Individuals Who:
  • Canfollow structured systems without hand-holding
  • Showup consistently and on time
  • Understandthat remote work requires accountability
RoleOverview
  • Providecustomer service support via phone
  • Resolveinquiries using established processes
  • Documentinteractions accurately
  • Maintainperformance standards throughout certification andproduction

Requirements
WhatYou Should Know Before Applying
  • Thisis a1099independent contractor opportunity
  • Certificationattendance is mandatory
  • Startupand equipment requirements apply
  • Missingcertification or performance benchmarks may result inremoval
Technical& Workspace Requirements
  • Quiet,distraction-free home workspace
  • Wiredhigh-speed internet
  • Windows-basedPC (no Mac or Chromebook)
  • USBheadset required prior to start
PayStructure
  • Contractrates typically range$12-$15/hour,depending on program
  • Advancementopportunities are performance-based, not guaranteed

Thisopportunity rewards consistency, preparation, and follow-through.
Benefits
WorkFrom Home
FlexibleSchedule - You Choose Your Own Schedule
We contract with agents within the UnitedStates, with the EXCEPTION of:California,Colorado, Connecticut, Delaware, the District of Columbia,Hawaii, Illinois, Indiana, Maryland, Massachusetts,Michigan, Minnesota, Nevada, New Jersey, New Mexico, NewYork, Oregon, Pennsylvania, Vermont, Washington, and Wisconsin.

Apply