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Remote Customer Service Agent Jobs in Covington, GA

ABB

Sales Partner Effectiveness Leader

Lilburn, GA · Remote

This leader will build and sustain an effective culture focused on Agent development and customer ... This is a fully remote position based in the United States in the assigned region This role is ...

New

InsuraTec

Sales Representative (Remote)

Conyers, GA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Monroe, GA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

InsuraTec

Sales Representative (Remote)

Winder, GA · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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All JobsCustomer Service Agent JobsRemote Customer Service Agent JobsRemote Customer Service Agent Jobs in Covington, GA

Remote Customer Service Agent information

See Covington, GA salary details

$8

$15

$23

How much do remote customer service agent jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote customer service agent in Covington, GA is $15.42, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $16.92 per hour, depending on experience, location, and employer.

What is a remote customer service agent?

A Remote Customer Service Agent is a professional who provides customer support services from a location outside of a traditional office, typically from home. They assist customers through various channels such as phone, email, live chat, or social media, addressing inquiries, resolving issues, and processing orders. Remote agents use specialized software and communication tools to perform their duties efficiently while maintaining a high standard of customer service. This role requires strong communication skills, problem-solving abilities, and self-motivation to work independently.

What does a remote customer service agent do?

As a remote customer service agent, your duties are to answer telephone or video calls or work over chat platforms to address customer concerns and questions about different types of product or service options. You may assist them with setting up a device or troubleshooting technical issues. Your responsibilities also include handling order information, billing issues, and quality control problems. When you have a question you are unable to answer, you note it and pass the customer on to someone more qualified to answer the questions. You may also perform some data entry work.

What are the key skills and qualifications needed to thrive as a remote customer service agent, and why are they important?

To thrive as a Remote Customer Service Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and remote communication tools is often required. Patience, active listening, and self-motivation are crucial soft skills that help agents excel in a virtual environment. These skills ensure effective customer support, high satisfaction rates, and productivity while working independently from home.

How do remote customer service agents effectively stay connected and collaborate with their team?

Remote Customer Service Agents typically use a variety of digital tools—such as instant messaging platforms, video conferencing, and shared documentation systems—to stay connected with their team. Regular virtual meetings and check-ins are common to discuss updates, share feedback, and resolve customer issues collaboratively. This structure helps maintain a sense of teamwork and ensures everyone is aligned on company goals and service standards, even while working from different locations. Proactive communication and strong organizational skills are key to thriving in this remote environment.

What is the difference between Remote Customer Service Agent vs Remote Technical Support Specialist?

AspectRemote Customer Service AgentRemote Technical Support Specialist
CredentialsCustomer service certifications, high school diploma or equivalentTechnical certifications, relevant technical training or certifications
Work EnvironmentCall centers, customer service platforms, chat supportTechnical help desks, troubleshooting software, remote diagnostics
Employer & IndustryRetail, telecom, e-commerce, service providersIT companies, software providers, hardware vendors
Search & ComparisonOften compared for customer support roles, entry-level positionsCompared for technical troubleshooting, specialized support roles

Remote Customer Service Agents focus on assisting customers with general inquiries, orders, and account issues, often requiring strong communication skills and customer service certifications. Remote Technical Support Specialists handle technical problems, troubleshooting, and software or hardware issues, requiring technical knowledge and certifications. While both roles are remote and customer-facing, they differ in technical complexity and skill requirements.

More about Remote Customer Service Agent jobs

What are popular job titles related to Remote Customer Service Agent jobs in Covington, GA?

For Remote Customer Service Agent jobs in Covington, GA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Service Agent jobs in Covington, GA look for?

The top searched job categories for Remote Customer Service Agent jobs in Covington, GA are:

What cities near Covington, GA are hiring for Remote Customer Service Agent jobs?

Cities near Covington, GA with the most Remote Customer Service Agent job openings:

Remote Customer Service Agent jobs near you
Infographic showing various Remote Customer Service Agent job openings in Covington, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,065 per year, or $15.4 per hour.

Real Estate Associate Agent (1099) - Covington / Conyers

Redfin Corporation

Mcdonough, GA • On-site, Remote

Full-time

Posted 29 days ago

Redfin rating

9.4

Company rating: 9.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

3rd of 209 rated real estate companies

Job description

Are you a new real estate agent looking to grow your skills, or an experienced agent wanting more flexibility? Our Associate Agent role lets you work with customers on your schedule and make money in real estate without closing a transaction.
Apply today and you could be earning money in less than 14 days!
The Role
  • Show homes, host open houses, attend inspections
  • Set your own hours and control your workload
  • Get plenty of customers, especially on weekends
  • No sales pressure, contracts, or closings
  • Work remotely out in the field - no office visits required
  • Free, optional educational services to grow your skills

Pay
As an independent contractor, you'll earn a flat-rate payment per field event.
Qualifications
  • Real estate license in the state where you'll work and willingness to affiliate your license exclusively with Redfin
  • Smartphone, laptop, and GPS, or the willingness to get them
  • Willingness to join the local MLS and Realtor Association
  • Reliable mode of transportation and ability to travel within your market

Need a license? Learn how to get one.
Application process
Submit a quick application, and we'll invite you to a video screen if you meet our minimum qualifications. A recruiter will reach out with the next steps if we have an opening in your area. If we don't, we'll keep your info and reach out when new contract opportunities become available.
Find out more.
About Redfin
Our mission is to redefine real estate in the consumer's favor. As a full-service brokerage and #1 nationwide brokerage site in the US, we combine our own technology and real estate agents to make buying or selling a home faster, easier, and more efficient. We believe real estate can be better-for customers, for agents, for everyone.
To ensure the health and safety of our workforce, customers and third parties, Redfin conducts background screening for this role. All screening is conducted consistent with applicable law, and Redfin encourages applications from, and fully considers, qualified applicants with criminal record histories.
Redfin accepts applications on an ongoing basis.

What Redfin employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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