ZipRecruiter

Log In

2

Remote Customer Satisfaction Survey Jobs in Plainfield, IL

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... ensure satisfaction * Maintain up-to-date knowledge of ForgeFit's product lines and service ...

Factal

Customer Success Manager (Remote)

Chicago, IL · Remote

$65K - $85K/yr

Factal is seeking a full-time remote Customer Success Manager in the US to focus on customer satisfaction, retention and growth. The candidate should be in the Central Time Zone, ideally in the ...

NTT DATA

Customer Care Associate

Chicago, IL · Remote

$19/hr

Ensuring customer satisfaction (CSAT) and strive to meet service metrics. * Developing and ... Remote Working and Technology Requirements To work remote, individuals must meet all the ...

NTT America

Customer Care Associate

Chicago, IL · Remote

$19/hr

Ensuring customer satisfaction (CSAT) and strive to meet service metrics. * Developing and ... Remote Working and Technology Requirements To work remote, individuals must meet all the ...

Factal

Customer Success Manager

Chicago, IL · On-site +1

$65K - $85K/yr

Factal is seeking a full-time remote Customer Success Manager in the US to focus on customer satisfaction, retention and growth. The candidate should be in the Central Time Zone, ideally in the ...

V3 Companies

Survey Project Manager

Woodridge, IL · On-site +1

This is a remote opportunity for the following locations: CO, FL, IN, MI, MO, NE, NC, OH, SC, TN ... Coordinate with clients to understand their needs and ensure satisfaction. * Develop project plans ...

AO Globe Life

Remote Sales Manager

Elgin, IL · On-site +1

Leverage cutting-edge tools and strategies to optimize sales and customer satisfaction.Your Role and Responsibilities As a Remote Sales Manager, you'll start as an agent and grow into leadership ...

AO Globe Life

Remote Sales Manager

Elgin, IL · On-site +1

Leverage cutting-edge tools and strategies to optimize sales and customer satisfaction.Your Role and Responsibilities As a Remote Sales Manager, you'll start as an agent and grow into leadership ...

AO Globe Life

Remote Sales Manager

Elgin, IL · On-site +1

Leverage cutting-edge tools and strategies to optimize sales and customer satisfaction.Your Role and Responsibilities As a Remote Sales Manager, you'll start as an agent and grow into leadership ...

AO Globe Life

Remote- Entry Level Manager

Chicago, IL · On-site +1

The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while ... Identify and implement efficiencies to enhance customer satisfaction and team productivity ...

next page

Showing results 1-20

People also search for

All JobsRemote Customer Satisfaction Survey JobsRemote Customer Satisfaction Survey Jobs in Plainfield, IL

Remote Customer Satisfaction Survey information

See Plainfield, IL salary details

$5

$19

$28

How much do remote customer satisfaction survey jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote customer satisfaction survey in Plainfield, IL is $19.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $26.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Satisfaction Survey Specialist, and why are they important?

To thrive as a Remote Customer Satisfaction Survey Specialist, you generally need strong communication skills, attention to detail, and experience with survey methodologies, often supported by a high school diploma or equivalent. Familiarity with online survey platforms (such as SurveyMonkey or Qualtrics), CRM systems, and data entry software is typically required. Excellent listening abilities, patience, and professionalism help build rapport with respondents and ensure accurate data collection. These skills are crucial for gathering reliable insights, supporting service improvement, and representing the company positively in a remote environment.

What are some common challenges faced in a Remote Customer Satisfaction Survey role, and how can they be overcome?

Working in a Remote Customer Satisfaction Survey role often involves engaging with a diverse range of customers, some of whom may be hesitant or unwilling to participate. Maintaining a friendly and professional demeanor, using clear communication, and being adaptable to different customer responses are key to overcoming these challenges. Additionally, staying organized and meeting survey quotas independently requires strong time management skills. Regular check-ins with supervisors or team members can help you stay motivated and aligned with team goals, even while working remotely.

What is a Remote Customer Satisfaction Survey job?

A Remote Customer Satisfaction Survey job involves working from home or another remote location to gather feedback from customers about their experiences with a company's products or services. Employees in this role typically conduct surveys via phone, email, or online platforms to assess customer satisfaction, identify areas for improvement, and report findings to help companies enhance their service quality. Strong communication skills and the ability to accurately record and analyze customer responses are essential for this position. These jobs are often flexible and may be part-time or project-based.

What is the difference between Remote Customer Satisfaction Survey vs Remote Customer Service Representative?

AspectRemote Customer Satisfaction SurveyRemote Customer Service Representative
Primary RoleCollects feedback through surveys to assess customer satisfactionHandles customer inquiries, resolves issues, and provides support
Required SkillsCommunication, survey tools, data analysisCommunication, problem-solving, product knowledge
Work EnvironmentPrimarily remote, using survey platforms and emailRemote or call center, using phone, chat, or email
Industry UsageMarket research, customer experience firmsRetail, telecom, tech companies

While both roles involve customer interaction, Remote Customer Satisfaction Survey focuses on gathering feedback via surveys, whereas Remote Customer Service Representative provides direct support and resolves customer issues. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are popular job titles related to Remote Customer Satisfaction Survey jobs in Plainfield, IL? For Remote Customer Satisfaction Survey jobs in Plainfield, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Satisfaction Survey jobs in Plainfield, IL look for? The top searched job categories for Remote Customer Satisfaction Survey jobs in Plainfield, IL are:
What cities near Plainfield, IL are hiring for Remote Customer Satisfaction Survey jobs? Cities near Plainfield, IL with the most Remote Customer Satisfaction Survey job openings:
Remote Customer Satisfaction Survey jobs near you
Infographic showing various Remote Customer Satisfaction Survey job openings in Plainfield, IL as of May 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 97% Physical, and 3% Hybrid job distribution, with an average salary of $40,565 per year, or $19.5 per hour.

Remote Customer Support Associate

Essence Journey

Chicago, IL • Remote

$18 - $24.75/hr

Other

Posted 25 days ago

Job description

Remote Customer Support Associate

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives in a remote environment, excels in communication, and enjoys providing exceptional client experiences.

Key Responsibilities:

  • Provide timely, professional support to clients via email, chat, and phone
  • Assist with scheduling, follow-ups, and general administrative tasks
  • Maintain accurate records and document client interactions
  • Collaborate with internal teams to resolve issues and improve overall client satisfaction
  • Identify opportunities to enhance processes and improve the client experience

Qualifications:

  • Strong written and verbal communication skills
  • Excellent organizational and multitasking abilities
  • Comfortable using digital tools, email, and chat platforms for remote work
  • Ability to work independently while managing priorities effectively
  • Previous experience in customer service, administration, or support is a plus but not required

Benefits:

  • Flexible remote work schedule
  • Professional development opportunities and access to training programs
  • Collaborative and supportive team culture
  • Access to company resources and tools to ensure success
  • Exclusive employee perks

Equal Opportunity Statement

We are an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering an inclusive and respectful workplace for everyone.

Apply