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Remote Customer Satisfaction Survey Jobs in Chicago, IL

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... ensure satisfaction * Maintain up-to-date knowledge of ForgeFit's product lines and service ...

Winsby Inc

Caller (Remote)

Chicago, IL · On-site +1

Customer satisfaction surveys * Market research Hours are flexible to accommodate almost any schedule, and we do allow remote working. Hourly wages depend on experience and the type of calling. Our ...

Winsby Inc

Caller (Remote)

Chicago, IL · Remote

Customer satisfaction surveys * Market research Hours are flexible to accommodate almost any schedule, and we do allow remote working. Hourly wages depend on experience and the type of calling. Our ...

Factal

Customer Success Manager (Remote)

Chicago, IL · Remote

$65K - $85K/yr

Factal is seeking a full-time remote Customer Success Manager in the US to focus on customer satisfaction, retention and growth. The candidate should be in the Central Time Zone, ideally in the ...

NTT DATA

Customer Care Associate

Chicago, IL · Remote

$19/hr

Ensuring customer satisfaction (CSAT) and strive to meet service metrics. * Developing and ... Remote Working and Technology Requirements To work remote, individuals must meet all the ...

NTT America

Customer Care Associate

Chicago, IL · Remote

$19/hr

Ensuring customer satisfaction (CSAT) and strive to meet service metrics. * Developing and ... Remote Working and Technology Requirements To work remote, individuals must meet all the ...

Potbelly

Manager, Consumer Insights

Chicago, IL · On-site +1

$95K - $105K/yr

Support Center ( Full Remote) Reports to: Director, Consumer Insights & Innovation Job Band ... Experience diagnosing menu item satisfaction using survey data and customer comments is a plus

Factal

Customer Success Manager

Chicago, IL · On-site +1

$65K - $85K/yr

Factal is seeking a full-time remote Customer Success Manager in the US to focus on customer satisfaction, retention and growth. The candidate should be in the Central Time Zone, ideally in the ...

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Remote Customer Satisfaction Survey information

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How much do remote customer satisfaction survey jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote customer satisfaction survey in Chicago, IL is $20.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $27.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Satisfaction Survey Specialist, and why are they important?

To thrive as a Remote Customer Satisfaction Survey Specialist, you generally need strong communication skills, attention to detail, and experience with survey methodologies, often supported by a high school diploma or equivalent. Familiarity with online survey platforms (such as SurveyMonkey or Qualtrics), CRM systems, and data entry software is typically required. Excellent listening abilities, patience, and professionalism help build rapport with respondents and ensure accurate data collection. These skills are crucial for gathering reliable insights, supporting service improvement, and representing the company positively in a remote environment.

What are some common challenges faced in a Remote Customer Satisfaction Survey role, and how can they be overcome?

Working in a Remote Customer Satisfaction Survey role often involves engaging with a diverse range of customers, some of whom may be hesitant or unwilling to participate. Maintaining a friendly and professional demeanor, using clear communication, and being adaptable to different customer responses are key to overcoming these challenges. Additionally, staying organized and meeting survey quotas independently requires strong time management skills. Regular check-ins with supervisors or team members can help you stay motivated and aligned with team goals, even while working remotely.

What is a Remote Customer Satisfaction Survey job?

A Remote Customer Satisfaction Survey job involves working from home or another remote location to gather feedback from customers about their experiences with a company's products or services. Employees in this role typically conduct surveys via phone, email, or online platforms to assess customer satisfaction, identify areas for improvement, and report findings to help companies enhance their service quality. Strong communication skills and the ability to accurately record and analyze customer responses are essential for this position. These jobs are often flexible and may be part-time or project-based.

What is the difference between Remote Customer Satisfaction Survey vs Remote Customer Service Representative?

AspectRemote Customer Satisfaction SurveyRemote Customer Service Representative
Primary RoleCollects feedback through surveys to assess customer satisfactionHandles customer inquiries, resolves issues, and provides support
Required SkillsCommunication, survey tools, data analysisCommunication, problem-solving, product knowledge
Work EnvironmentPrimarily remote, using survey platforms and emailRemote or call center, using phone, chat, or email
Industry UsageMarket research, customer experience firmsRetail, telecom, tech companies

While both roles involve customer interaction, Remote Customer Satisfaction Survey focuses on gathering feedback via surveys, whereas Remote Customer Service Representative provides direct support and resolves customer issues. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are the most commonly searched types of Customer Satisfaction Survey jobs in Chicago, IL? The most popular types of Customer Satisfaction Survey jobs in Chicago, IL are:
What are popular job titles related to Remote Customer Satisfaction Survey jobs in Chicago, IL? For Remote Customer Satisfaction Survey jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Satisfaction Survey jobs in Chicago, IL look for? The top searched job categories for Remote Customer Satisfaction Survey jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Remote Customer Satisfaction Survey jobs? Cities near Chicago, IL with the most Remote Customer Satisfaction Survey job openings:
Remote Customer Satisfaction Survey jobs near you
Remote Customer Service Pro - Industrial Supplies

Remote Customer Service Pro - Industrial Supplies

DGI Supply

Vernon Hills, IL • Remote

$23/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

A leading industrial supplies company is seeking a remote Customer Service Representative. Responsibilities include responding to customer inquiries, processing orders, and collaborating with the team to enhance customer satisfaction. The ideal candidate should have over 3 years of customer service experience and be adaptable in a fast-paced environment.

Offering competitive compensation at $23 per hour, this role is ideal for candidates residing in various states including South Carolina. #J-18808-Ljbffr

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