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Remote Customer Order Specialist Jobs in Rutland, VT

TEKsystems

Customer Care Representative

Rutland, VT · Remote

$20 - $21/hr

... work order reports of others, handles escalations and knows who and when will need to know of the ... remote position. Application Deadline This position is anticipated to close on Aug 13, 2026. About ...

All JobsCustomer Order Specialist JobsRemote Customer Order Specialist JobsRemote Customer Order Specialist Jobs in Rutland, VT

Remote Customer Order Specialist information

See Rutland, VT salary details

$11

$20

$30

How much do remote customer order specialist jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote customer order specialist in Rutland, VT is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $22.16 per hour, depending on experience, location, and employer.

How does a remote customer order specialist typically collaborate with other departments to resolve order issues?

As a Remote Customer Order Specialist, you will often work closely with teams such as warehouse staff, shipping coordinators, and the billing department to resolve customer order issues efficiently. Collaboration is usually done via email, chat platforms, or virtual meetings, ensuring that customer concerns are addressed quickly and accurately. Building strong communication channels with these teams is key to resolving discrepancies, expediting orders, and keeping customers informed throughout the process. This collaborative environment fosters problem-solving and helps you gain insight into various aspects of the order fulfillment process.

What is a remote customer order specialist?

Remote Customer Order Specialists are professionals who manage and process customer orders from a remote location, typically working from home or another off-site location. Their primary responsibilities include handling customer inquiries, processing orders, resolving issues, and ensuring customer satisfaction throughout the order process. They utilize various systems and communication tools to track orders, update customers, and collaborate with other departments as needed. Strong communication skills, attention to detail, and proficiency with order management software are essential for success in this role.

What is the difference between Remote Customer Order Specialist vs Remote Customer Service Representative?

AspectRemote Customer Order SpecialistRemote Customer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, providing support, and resolving issues
Required SkillsOrder management, product knowledge, attention to detailCommunication skills, problem-solving, empathy
Work EnvironmentOrder processing systems, CRM tools, e-commerce platformsCall centers, chat platforms, email support
Common CertificationsNone typically required, but familiarity with CRM or order management software helpsCustomer service certifications (e.g., CCSP) beneficial

While both roles involve assisting customers remotely, the Remote Customer Order Specialist focuses on processing and managing orders, ensuring accuracy and efficiency. In contrast, the Remote Customer Service Representative handles a broader range of customer inquiries and support issues. Understanding these differences helps job seekers target the right position based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a remote customer order specialist?

To thrive as a Remote Customer Order Specialist, you need strong organizational skills, attention to detail, and experience in order processing or customer service, often supported by a high school diploma or equivalent. Familiarity with order management systems (OMS), CRM platforms like Salesforce, and proficiency in Microsoft Office are typically required. Exceptional written and verbal communication, problem-solving abilities, and the capacity to work independently help professionals excel in this role. These skills ensure accurate order fulfillment, high customer satisfaction, and efficient remote operations.
What are popular job titles related to Remote Customer Order Specialist jobs in Rutland, VT? For Remote Customer Order Specialist jobs in Rutland, VT, the most frequently searched job titles are:
What job categories do people searching Remote Customer Order Specialist jobs in Rutland, VT look for? The top searched job categories for Remote Customer Order Specialist jobs in Rutland, VT are:
What cities near Rutland, VT are hiring for Remote Customer Order Specialist jobs? Cities near Rutland, VT with the most Remote Customer Order Specialist job openings:
Remote Customer Order Specialist jobs near you
Infographic showing various Remote Customer Order Specialist job openings in Rutland, VT as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,905 per year, or $20.1 per hour.

Customer Care Representative

TEKsystems

Rutland, VT • Remote

$20 - $21/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Description

The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and investigation to reach resolution. The incumbent actively engages customers to ensure complete understanding of the issues and provide accurate and efficient responses in a prompt, respectful and courteous manner. Assists with training, works with Client Service Manager on billing issues, takes on additional responsibilities and asks for additional projects, reviews daily work order reports of others, handles escalations and knows who and when will need to know of the issues, supervises the team when needed. Is extremely reliable and accurate.

Job Duties

  • Answers or places roughly 50+/- calls per day to customers to learn about and/or address their needs, concerns, or other issues with products or services.
  • Responds efficiently and accurately to customers, explaining possible solutions, and ensuring our customers feel supported and valued.
  • Engages in active listening with customers, confirming or clarifying information and diffusing escalated situations, as needed.
  • Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability.
  • Utilizes job-specific software, databases, scripts, and tools appropriately when addressing a variety of different topics presented by customers.
  • Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service.
  • Engages with customers to assess needs and makes sales recommendations for products or services that may better suit identified customer needs.
  • Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Required Skills

  • Demonstrates exceptional emotional intelligence, active listening, and conflict resolution skills while managing 50+ customer interactions daily.
  • Maintains professionalism under pressure, adapts to changing priorities, builds rapport quickly, and takes ownership of customer concerns through effective problem solving and customer-focused service delivery.

Job Type & Location

This is a Contract to Hire position based out of Rutland, VT.

Pay and Benefits

The pay range for this position is $20.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Aug 13, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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