Provide feedback and feature suggestions to improve overall usability of our software products ... Able to thrive in a remote working environment including work time, communication both internally ...
Provide feedback and feature suggestions to improve overall usability of our software products ... Able to thrive in a remote working environment including work time, communication both internally ...
Jr. Customer Support Engineer
Dover, DE · On-site +1
Provide feedback and feature suggestions to improve overall usability of our software products ... Able to thrive in a remote working environment including work time, communication both internally ...
Jr. Customer Support Engineer
Dover, DE · On-site +1
Provide feedback and feature suggestions to improve overall usability of our software products ... Able to thrive in a remote working environment including work time, communication both internally ...
Senior CRM Manager (Remote)
Wilmington, DE · On-site +1
Manage, coach, and develop one CRM Executive - setting clear goals, giving regular feedback, and ... REMOTE #LI-NM1
Senior CRM Manager (Remote)
Wilmington, DE · On-site +1
Manage, coach, and develop one CRM Executive - setting clear goals, giving regular feedback, and ... REMOTE #LI-NM1
You'll turn complex customer challenges into compelling, differentiated proposals that clearly ... Track proposal performance, including win rates, timelines and client feedback, and use insights to ...
You'll turn complex customer challenges into compelling, differentiated proposals that clearly ... Track proposal performance, including win rates, timelines and client feedback, and use insights to ...
You'll turn complex customer challenges into compelling, differentiated proposals that clearly ... Track proposal performance, including win rates, timelines and client feedback, and use insights to ...
You'll turn complex customer challenges into compelling, differentiated proposals that clearly ... Track proposal performance, including win rates, timelines and client feedback, and use insights to ...
You'll turn complex customer challenges into compelling, differentiated proposals that clearly ... Track proposal performance, including win rates, timelines and client feedback, and use insights to ...
You'll turn complex customer challenges into compelling, differentiated proposals that clearly ... Track proposal performance, including win rates, timelines and client feedback, and use insights to ...
Growth Hacker - Remote
Milford, DE · Remote
... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... user feedback to drive growth. Customer Retention: * Develop strategies to increase customer ...
Growth Hacker - Remote
Milford, DE · Remote
... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... user feedback to drive growth. Customer Retention: * Develop strategies to increase customer ...
Growth Hacker - Remote
Newark, DE · Remote
... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... user feedback to drive growth. Customer Retention: * Develop strategies to increase customer ...
Growth Hacker - Remote
Newark, DE · Remote
... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... user feedback to drive growth. Customer Retention: * Develop strategies to increase customer ...
Growth Hacker - Remote
Wilmington, DE · Remote
... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... user feedback to drive growth. Customer Retention: * Develop strategies to increase customer ...
Growth Hacker - Remote
Wilmington, DE · Remote
... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... user feedback to drive growth. Customer Retention: * Develop strategies to increase customer ...
Growth Hacker - Remote
Dover, DE · Remote
... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... user feedback to drive growth. Customer Retention: * Develop strategies to increase customer ...
Growth Hacker - Remote
Dover, DE · Remote
... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... user feedback to drive growth. Customer Retention: * Develop strategies to increase customer ...
Growth Hacker - Remote
Middletown, DE · Remote
... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... user feedback to drive growth. Customer Retention: * Develop strategies to increase customer ...
Growth Hacker - Remote
Middletown, DE · Remote
... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... user feedback to drive growth. Customer Retention: * Develop strategies to increase customer ...
Growth Hacker - Remote
Seaford, DE · Remote
... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... user feedback to drive growth. Customer Retention: * Develop strategies to increase customer ...
Growth Hacker - Remote
Seaford, DE · Remote
... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... user feedback to drive growth. Customer Retention: * Develop strategies to increase customer ...
Growth Hacker - Remote
Smyrna, DE · Remote
... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... user feedback to drive growth. Customer Retention: * Develop strategies to increase customer ...
Growth Hacker - Remote
Smyrna, DE · Remote
... a remote position. User Acquisition: * Develop and execute strategies to acquire new users ... user feedback to drive growth. Customer Retention: * Develop strategies to increase customer ...
Applied Research Intern, Proactive Intelligence & Customer World Models (PhD / Graduate Co-op)
Seaford, DE · Remote
Remote (US / Canada) Duration: Fall/Winter 2026 co-op - 8 months, flexible start September 2026 ... Recovery and adaptation under uncertainty Learning from Feedback Loops Developing methods that ...
Applied Research Intern, Proactive Intelligence & Customer World Models (PhD / Graduate Co-op)
Seaford, DE · Remote
Remote (US / Canada) Duration: Fall/Winter 2026 co-op - 8 months, flexible start September 2026 ... Recovery and adaptation under uncertainty Learning from Feedback Loops Developing methods that ...
Remote (US / Canada) Duration: Fall/Winter 2026 co-op - 8 months, flexible start September 2026 ... Recovery and adaptation under uncertainty Learning from Feedback Loops Developing methods that ...
New
Remote (US / Canada) Duration: Fall/Winter 2026 co-op - 8 months, flexible start September 2026 ... Recovery and adaptation under uncertainty Learning from Feedback Loops Developing methods that ...
New
Applied Research Intern, Proactive Intelligence & Customer World Models (PhD / Graduate Co-op)
Newark, DE · Remote
Remote (US / Canada) Duration: Fall/Winter 2026 co-op - 8 months, flexible start September 2026 ... Recovery and adaptation under uncertainty Learning from Feedback Loops Developing methods that ...
Applied Research Intern, Proactive Intelligence & Customer World Models (PhD / Graduate Co-op)
Newark, DE · Remote
Remote (US / Canada) Duration: Fall/Winter 2026 co-op - 8 months, flexible start September 2026 ... Recovery and adaptation under uncertainty Learning from Feedback Loops Developing methods that ...
Remote (US / Canada) Duration: Fall/Winter 2026 co-op - 8 months, flexible start September 2026 ... Recovery and adaptation under uncertainty Learning from Feedback Loops Developing methods that ...
New
Remote (US / Canada) Duration: Fall/Winter 2026 co-op - 8 months, flexible start September 2026 ... Recovery and adaptation under uncertainty Learning from Feedback Loops Developing methods that ...
New
Applied Research Intern, Proactive Intelligence & Customer World Models (PhD / Graduate Co-op)
Dover, DE · Remote
Remote (US / Canada) Duration: Fall/Winter 2026 co-op - 8 months, flexible start September 2026 ... Recovery and adaptation under uncertainty Learning from Feedback Loops Developing methods that ...
Applied Research Intern, Proactive Intelligence & Customer World Models (PhD / Graduate Co-op)
Dover, DE · Remote
Remote (US / Canada) Duration: Fall/Winter 2026 co-op - 8 months, flexible start September 2026 ... Recovery and adaptation under uncertainty Learning from Feedback Loops Developing methods that ...
Remote (US / Canada) Duration: Fall/Winter 2026 co-op - 8 months, flexible start September 2026 ... Recovery and adaptation under uncertainty Learning from Feedback Loops Developing methods that ...
New
Remote (US / Canada) Duration: Fall/Winter 2026 co-op - 8 months, flexible start September 2026 ... Recovery and adaptation under uncertainty Learning from Feedback Loops Developing methods that ...
New
Remote (US / Canada) Duration: Fall/Winter 2026 co-op - 8 months, flexible start September 2026 ... Recovery and adaptation under uncertainty Learning from Feedback Loops Developing methods that ...
New
Remote (US / Canada) Duration: Fall/Winter 2026 co-op - 8 months, flexible start September 2026 ... Recovery and adaptation under uncertainty Learning from Feedback Loops Developing methods that ...
New
Remote Customer Feedback information
What is the difference between Remote Customer Feedback vs Remote Customer Service Representative?
| Aspect | Remote Customer Feedback | Remote Customer Service Representative |
|---|---|---|
| Primary Role | Collects and analyzes customer feedback to improve products/services | Handles customer inquiries, resolves issues, and provides support |
| Required Skills | Communication, data analysis, feedback collection tools | Communication, problem-solving, product knowledge |
| Work Environment | Remote, often flexible hours, focused on feedback platforms | Remote, customer interaction via chat, email, or phone |
| Common Certifications | Customer experience, survey tools, data analysis | Customer service, communication skills |
While both roles are remote and involve customer interaction, Remote Customer Feedback focuses on gathering and analyzing customer opinions to inform business decisions. In contrast, Remote Customer Service Representatives directly assist customers with issues, providing support and solutions. Both roles require strong communication skills, but their core responsibilities differ significantly.
What are popular job titles related to Remote Customer Feedback jobs in Delaware?
For Remote Customer Feedback jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Remote Customer Feedback jobs in Delaware look for?
The top searched job categories for Remote Customer Feedback jobs in Delaware are:
What cities in Delaware are hiring for Remote Customer Feedback jobs?
Cities in Delaware with the most Remote Customer Feedback job openings:
Full-time
Re-posted 14 days ago
Job description
Company Description
NDM Global Inc. is a SaaS (Software as a Service) company that values teamwork and strengthening our relationship with customers and each other. We believe our people are what makes us great, and they have the skills and the potential to elevate our customers' experience to the next level.
We believe that hard work and commitment will benefit NDM Global Inc. and also will give all of our employees a sense of pride and accomplishment.
Job Description
We are looking for an individual who loves to help, troubleshoot, and seek out opportunities for improvement. In the Support Engineer position, you will be directly in touch with our customers, which range from small to large businesses. You will be helping our customers to get the best experience possible out of our software solutions.
Applicants must be eligible to work and currently live in the Western United States.
Duties and Responsibilities
- Take ownership to timely resolution of customer inquiries
- Investigate and troubleshoot customer inquiries
- Assist customers to solutions in a timely manner
- Testing product/software change requests
- Develop and maintain product documentation
- Develop training materials, how to guides, solution articles, etc. to support product end users
- Operate as a subject matter expert on our software products
- Provide feedback and feature suggestions to improve overall usability of our software products
- Continuous monitoring of systems utilized
- Provide excellent customer support
- Communicate in a clear and professional manner both internally and externally
- Utilize technical documentation to investigate and resolve problems
- Actively look for ways to improve and help customers.
Qualifications
Requirements
- High School Diploma or equivalent
- Minimum of 6 months experience in SaaS product based customer service role
- Must live in the Western United States
Skills and Qualifications
- Self starter mindset
- Problem solving mentality
- Excellent communication skills (oral and written)
- Fluency in the English language, including the meaning and spelling of words, rules of composition, and grammar
- Able to thrive in a remote working environment including work time, communication both internally and externally, tracking hours, and following procedures
Additional Information
All your information will be kept confidential according to EEO guidelines.