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Remote Customer Experience Jobs in Madison, AL (NOW HIRING)

Liveops

Remote Customer Service Agent

Decatur, AL · Remote

$14.50 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...

Liveops

Remote Customer Service Agent

Huntsville, AL · Remote

$15.25 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...

Liveops

Remote Customer Service Agent

Athens, AL · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...

Liveops

Remote Customer Service Agent

Madison, AL · Remote

$14 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...

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All JobsCustomer Experience JobsRemote Customer Experience JobsRemote Customer Experience Jobs in Madison, AL

Remote Customer Experience information

See Madison, AL salary details

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How much do remote customer experience jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote customer experience in Madison, AL is $16.84, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $18.75 per hour, depending on experience, location, and employer.

What is a remote customer experience?

A Remote Customer Experience job involves assisting customers virtually through phone, email, chat, or social media to resolve inquiries, provide support, and enhance their overall experience with a company. These roles focus on communication, problem-solving, and ensuring customer satisfaction from a remote location. Responsibilities may include troubleshooting issues, processing orders, handling complaints, and gathering customer feedback. Strong interpersonal skills, patience, and a customer-first mindset are essential for success in this role.

What does a typical day look like for someone in a remote customer experience role?

A typical day in a Remote Customer Experience position involves handling customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in your company’s CRM system. You’ll often collaborate with other team members or departments to resolve more complex problems or escalate tickets as needed. Remote roles usually require frequent virtual check-ins with your team and participation in ongoing training to stay updated on products and processes. Balancing responsiveness, multitasking, and independent problem-solving is key to success, as most of your work will be self-directed while ensuring customers receive timely and effective support.

What are the key skills and qualifications needed to thrive in the remote customer experience position, and why are they important?

Excelling in Remote Customer Experience requires strong communication abilities, problem-solving skills, and a customer-centric mindset, often combined with a high school diploma or equivalent. Familiarity with CRM platforms like Zendesk, Salesforce, or Freshdesk, and proficiency in digital communication tools are commonly expected. Notable soft skills include patience, empathy, adaptability, and efficient time management. These skills are vital because they enable representatives to deliver exceptional service, resolve issues promptly, and maintain customer loyalty in a virtual environment.

What are the most commonly searched types of Customer Experience jobs in Madison, AL?

The most popular types of Customer Experience jobs in Madison, AL are:

What are popular job titles related to Remote Customer Experience jobs in Madison, AL?

For Remote Customer Experience jobs in Madison, AL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Experience jobs in Madison, AL look for?

The top searched job categories for Remote Customer Experience jobs in Madison, AL are:

What cities near Madison, AL are hiring for Remote Customer Experience jobs?

Cities near Madison, AL with the most Remote Customer Experience job openings:

Remote Customer Experience jobs near you
Infographic showing various Remote Customer Experience job openings in Madison, AL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,030 per year, or $16.8 per hour.

Remote Entry-Level Customer Service Representative | Work From Home | Weekly Pay

Globe Life American Income Division

Huntsville, AL • On-site, Remote

$15.75 - $21.50/hr

Full-time

Medical, Life

Posted 19 days ago

Job description

Remote Entry-Level Customer Service Representative / Work From Home / Weekly Pay
Company: AO | Globe Life
Location: 100% Remote - United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry Level | No Prior Insurance Experience Required
Training: Comprehensive Training & Mentorship ProvidedStart Your Career From Home - No Experience Required
Looking for an entry-level remote career where you can help people, develop valuable professional skills, and create long-term opportunities for growth?
AO is seeking motivated, people-focused individuals to join our expanding team as Remote Customer Service Representatives.
You'll connect virtually with individuals and families who are seeking information about available benefits, answer questions, provide personalized guidance, and help clients navigate the enrollment process.
Whether you're entering the workforce, changing careers, or bringing experience from another industry, we'll provide the training, mentorship, and support you need to get started.
• 100% Work From Home
• Entry Level - No Previous Insurance Experience Required
• Qualified Leads Provided - No Cold Calling
• Weekly Performance-Based Pay + Bonuses
• Flexible Schedule
• Training & Mentorship Provided
• Career & Leadership Advancement OpportunitiesWhat You'll Do
As a Remote Customer Service Representative, you'll focus on creating an outstanding client experience while developing valuable communication and relationship-building skills.Key Responsibilities
  • Connect with clients through scheduled Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Listen to each client's needs and provide clear, professional guidance
  • Explain life, accident, and supplemental health benefit options
  • Assist clients through applications and enrollment
  • Provide ongoing customer service and policy support
  • Assist with policy reviews and beneficiary updates
  • Build long-term relationships through consistent follow-up and service
  • Maintain accurate digital client records
  • Participate in weekly virtual training, coaching, and professional development
Why Join AO?
🏠 100% Remote Work
Work from home while connecting with clients and your team through virtual technology. Eliminate the commute and create a professional workspace that works for you.
⏰ Flexible Schedule
Build a schedule around your personal and professional goals while maintaining the consistency needed to serve clients successfully.
📞 Qualified Leads Provided
Spend your time helping individuals who have requested information about available benefits.
No traditional cold calling and no purchasing leads.
💰 Weekly Pay + Performance Bonuses
Compensation opportunities include:
  • Weekly commission-based pay
  • Performance bonuses
  • Uncapped earning potential
  • Renewal and residual income opportunities
  • Leadership compensation opportunities

This is a performance-based opportunity rather than a guaranteed hourly or salaried position. Individual earnings vary based on production and results.Training & Career Development
No previous insurance experience is required.
You'll receive access to:
  • Comprehensive virtual onboarding
  • Insurance licensing guidance
  • Product and benefits education
  • Customer service training
  • One-on-one mentorship
  • Weekly training and coaching
  • Professional development
  • Leadership training and advancement opportunities

Our culture emphasizes continuous learning, accountability, mentorship, and promoting from within.Performance Rewards & Incentives
Outstanding performance may qualify representatives for additional recognition and incentives, including:
  • 🌴 Incentive trips to destinations such as Cabo, Tulum, Las Vegas, and Cancun
  • 🚙 Performance-based vehicle incentives
  • 💻 Technology prizes, including MacBook Pros
  • 🏡 Travel and Airbnb experiences
  • 🏆 Recognition programs and performance awards
  • Leadership conferences and company events

Incentives are performance-based and subject to qualification requirements and program availability.Who We're Looking For
You may be a great fit if you demonstrate:
  • Excellent communication and active-listening skills
  • Genuine interest in helping people
  • Positive and professional attitude
  • Strong problem-solving abilities
  • Willingness to learn and accept coaching
  • Self-motivation and personal accountability
  • Strong work ethic and dependable follow-through
  • Ability to work independently while contributing to a team
  • Comfort using computers, Zoom, and online technology
  • Desire for professional and financial growth

Experience in customer service, retail, hospitality, healthcare, education, administrative support, banking, call centers, military service, or sales can be helpful-but is not required.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have a computer or laptop with webcam and microphone
  • Maintain reliable high-speed internet
  • Have a quiet, professional workspace
  • Be comfortable communicating through Zoom and phone
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance is provided.Virtual Interview Process
All interviews are conducted through Zoom video conferencing, making the hiring process convenient and accessible from home.
Qualified applicants will have the opportunity to learn more about the role, compensation structure, licensing requirements, training program, and career advancement opportunities before moving forward.Ready to Start Your Remote Career?
If you're motivated, coachable, and looking for an entry-level work-from-home opportunity where your effort can directly influence your income and advancement, we'd love to hear from you.
Submit your updated resume and apply today to be considered.Work From Home. Help Families. Earn Your Success. Build Your Future. 🚀

Apply