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Remote Customer Experience Jobs in Jackson, MS (NOW HIRING)

XACT

Customer Service Specialist - MS

Jackson, MS · On-site +1

$14.99 - $15/hr

This is a remote position. Customer Service Specialist - Make a Difference for Our Customers Every ... customer experience through thoughtful upselling, cross-selling, or problem-solving ● Stay ...

Liveops

Remote Spanish Bilingual Customer Service

Brandon, MS · Remote

$15 - $18.75/hr

At least 1 year of phone-based customer support experience * Computer skills, including navigating multiple systems and documenting call notes * Ability to sit for long periods * Patience and empathy

Liveops

Remote Spanish Bilingual Customer Service

Jackson, MS · Remote

$13.50 - $17/hr

At least 1 year of phone-based customer support experience * Computer skills, including navigating multiple systems and documenting call notes * Ability to sit for long periods * Patience and empathy

HMG Careers

Remote Sales Representative

Braxton, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Utica, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Empire State Careers

Remote Sales Specialist

Jackson, MS · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Sharon, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Flowood, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Empire State Careers

Remote Insurance Agent

Jackson, MS · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Empire State Careers

Remote Sales Rep

Jackson, MS · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Pelahatchie, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Gluckstadt, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Experience information

See Jackson, MS salary details

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How much do remote customer experience jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote customer experience in Jackson, MS is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is a remote customer experience?

A Remote Customer Experience job involves assisting customers virtually through phone, email, chat, or social media to resolve inquiries, provide support, and enhance their overall experience with a company. These roles focus on communication, problem-solving, and ensuring customer satisfaction from a remote location. Responsibilities may include troubleshooting issues, processing orders, handling complaints, and gathering customer feedback. Strong interpersonal skills, patience, and a customer-first mindset are essential for success in this role.

What does a typical day look like for someone in a remote customer experience role?

A typical day in a Remote Customer Experience position involves handling customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in your company’s CRM system. You’ll often collaborate with other team members or departments to resolve more complex problems or escalate tickets as needed. Remote roles usually require frequent virtual check-ins with your team and participation in ongoing training to stay updated on products and processes. Balancing responsiveness, multitasking, and independent problem-solving is key to success, as most of your work will be self-directed while ensuring customers receive timely and effective support.

What are the key skills and qualifications needed to thrive in the remote customer experience position, and why are they important?

Excelling in Remote Customer Experience requires strong communication abilities, problem-solving skills, and a customer-centric mindset, often combined with a high school diploma or equivalent. Familiarity with CRM platforms like Zendesk, Salesforce, or Freshdesk, and proficiency in digital communication tools are commonly expected. Notable soft skills include patience, empathy, adaptability, and efficient time management. These skills are vital because they enable representatives to deliver exceptional service, resolve issues promptly, and maintain customer loyalty in a virtual environment.

What are the most commonly searched types of Customer Experience jobs in Jackson, MS?

The most popular types of Customer Experience jobs in Jackson, MS are:

What are popular job titles related to Remote Customer Experience jobs in Jackson, MS?

For Remote Customer Experience jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Remote Customer Experience jobs in Jackson, MS look for?

The top searched job categories for Remote Customer Experience jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Remote Customer Experience jobs?

Cities near Jackson, MS with the most Remote Customer Experience job openings:

Remote Customer Experience jobs near you
Infographic showing various Remote Customer Experience job openings in Jackson, MS as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $34,071 per year, or $16.4 per hour.

Customer Benefits Representative & Coordinator (Entry-Level, Remote)

Globe Life American Income Schreiter Organization

Jackson, MS • On-site, Remote

$54K - $110K/yr

Full-time

Re-posted 21 days ago

Job description

Looking for a rewarding career with unlimited growth potential? Schreiter Agency is hiring a full-time entry-level Customer Benefits Representative & Coordinator to join our team! No prior experience required-just a strong work ethic and a passion for helping others.

Competitive Income: Earn $54K - $110K in your first year, with excellent benefits and uncapped bonus opportunities!

About Schreiter Agency

For over 65 years, Schreiter Agency has been a trusted 100% union label company, serving over 30,000 unions across the country. Our mission is to provide long-term, permanent benefits that union members can rely on throughout their lives-offering security beyond their careers. We are committed to integrity, transparency, and exceptional customer service, ensuring that our clients receive the support they deserve.

What You'll Need to Succeed

No experience or degree required-just the ambition and commitment to grow
Strong communication skills to effectively assist clients in securing their benefits
Self-motivated team player who thrives in both independent and group settings
Coachable mindset-ready to learn and adapt to new strategies
Access to a Microsoft-based computer capable of running Zoom Workplace & a reliable internet connection for remote work

Why Join Us?

Hands-on, one-on-one training with a dedicated supervisor from day one
Weekly training sessions with the organization's owner to support your ongoing growth
Work remotely from anywhere-enjoy the flexibility of working from home or abroad
Weekly & daily pay options plus multiple uncapped bonus opportunities
Ranked #24 Happiest Company to Work For
Rapid career growth-promotion is based on performance, not tenure
Healthcare benefits
Lifetime vested residual income-build a lasting legacy
Energetic, collaborative work environment
Strong partnerships with labor unions, credit unions, and trade associations

If you're ready for a high-impact career with limitless potential, apply today!


Employment Type: FULL_TIME

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