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Remote Customer Experience Representative Jobs in Peekskill, NY

HB Travels

Customer Experience Associate (Remote)

Danbury, CT · Remote

$14.75 - $20.50/hr

We are seeking a customer-focused and detail-oriented Customer Experience Associate to join our growing remote team. This role is ideal for individuals who enjoy helping people, building positive ...

UltraSuperNew

Remote Customer Support Specialist

Yonkers, NY · On-site +1

$26 - $35/hr

We are looking for exceptional customer service representatives that can register new customers and ... Must have at least 2 years of customer service experience * Minimum of a high school diploma * Able ...

InsuraTec

TeleSales Representative -Remote

Danbury, CT · Remote

Customer Support: Deliver exceptional service by assisting clients with insurance-related questions ... Strong communication and interpersonal skills. * Entry-level welcome--no prior experience required.

HMG Careers

Sales Representative Remote

Prospect Park, NJ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Customer Experience Representative information

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$10

$19

$28

How much do remote customer experience representative jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote customer experience representative in Peekskill, NY is $19.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.88 per hour, depending on experience, location, and employer.

What is a remote customer experience representative?

A Remote Customer Experience Representative is a professional who works from a remote location, such as their home, to assist customers with inquiries, issues, and feedback related to a company's products or services. Their primary role is to ensure customers have a positive experience by resolving problems, answering questions, and providing guidance via phone, email, chat, or social media. These representatives use various digital tools and communication platforms to interact with customers and often collaborate with other departments to address complex issues. Working remotely allows them flexibility while still delivering high-quality customer support.

What are the key skills and qualifications needed to thrive as a remote customer experience representative?

To thrive as a Remote Customer Experience Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat tools, and ticketing systems is typically required. Outstanding active listening, empathy, and self-motivation help individuals excel in remote roles. These skills are vital to ensure customer satisfaction, efficient issue resolution, and consistent service quality in a virtual environment.

How does a remote customer experience representative effectively collaborate with team members while working from home?

Remote Customer Experience Representatives typically use digital communication tools, such as instant messaging platforms, video calls, and shared ticketing systems, to stay connected with their teams. Regular virtual meetings and scheduled check-ins help ensure alignment on company policies and customer service standards. Collaboration is also fostered through shared knowledge bases and peer support channels, where representatives can seek advice or escalate complex issues. This structure allows remote team members to maintain a strong sense of teamwork and provide consistent service to customers despite not being in a physical office.

What is the difference between Remote Customer Experience Representative vs Remote Customer Support Specialist?

AspectRemote Customer Experience RepresentativeRemote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; technical troubleshooting skills
Work EnvironmentHome office, customer interaction via phone, chat, emailHome office, technical support via phone, chat, email
Industry UsageRetail, e-commerce, service industriesTechnology, software, hardware support
Common Search IntentCustomer experience, satisfaction, engagementTechnical issues, troubleshooting, product support

The Remote Customer Experience Representative focuses on enhancing customer satisfaction and engagement through communication and problem-solving, often in retail or service sectors. In contrast, the Remote Customer Support Specialist handles technical issues and troubleshooting, typically in tech-related industries. While both roles require strong communication skills and remote work setup, their primary focus and skill sets differ slightly based on industry and job responsibilities.

What are popular job titles related to Remote Customer Experience Representative jobs in Peekskill, NY?

For Remote Customer Experience Representative jobs in Peekskill, NY, the most frequently searched job titles are:

What job categories do people searching Remote Customer Experience Representative jobs in Peekskill, NY look for?

The top searched job categories for Remote Customer Experience Representative jobs in Peekskill, NY are:

What cities near Peekskill, NY are hiring for Remote Customer Experience Representative jobs?

Cities near Peekskill, NY with the most Remote Customer Experience Representative job openings:

Remote Customer Experience Representative jobs near you
Infographic showing various Remote Customer Experience Representative job openings in Peekskill, NY as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $40,856 per year, or $19.6 per hour.

Customer Service Representative (REMOTE)

Madison Approach

Rye, NY • Remote

$25 - $31/hr

Full-time

Posted 21 days ago

Job description

Job Title:          Remote Customer Service Representative (SAP Experience Required)
Location:          Remote (Client based in Rye, NY)
Position Type: Temp-to-Permanent
Pay Rate:         $25–$31/hr DOE (Perm Salary up to $65K DOE)
Hours:              8:30am-5pm 
 
Join a small but well-established manufacturing company with a reputation for quality and reliability. Our client values teamwork, adaptability, and excellent customer service.
 
Key Responsibilities:
  1. Serve as a primary point of contact for customers, handling communications via phone, email, and customer portals
  2. Enter and maintain customer orders in SAP, ensuring accuracy and timely processing
  3. Coordinate with logistics to follow up on order status and delivery
  4. Access and update customer portals as needed for forecasting, invoicing, and related tasks
  5. Collaborate as part of a two-person customer service team, supporting each other to meet customer needs
  6. Take on ad hoc assignments as required by the business
Requirements:
  • Proven experience with SAP, especially in customer maintenance and order entry
  • Strong communication and organizational skills
  • Ability to work independently and as part of a small team
  • Comfortable with remote work and flexibility to handle varied tasks