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Remote Customer Experience Manager Jobs in Baton Rouge, LA

Essential Credit Union

Remote/Video Teller

Baton Rouge, LA · Remote

$12.50 - $15.75/hr

... and secure customer experience. Key Responsibilities * Assist customers with their banking ... Collaborate with branch staff and management to support overall branch operations. Required Skills

HMG Careers

Remote Account Executive

Baton Rouge, LA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Specialist

Baton Rouge, LA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Specialist

Denham Springs, LA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Agent

Baton Rouge, LA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Insurance Agent

Baton Rouge, LA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Executive - Remote

Baton Rouge, LA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Sales Agent

Baton Rouge, LA · Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Sales Rep

Baton Rouge, LA · Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Rep

Baton Rouge, LA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Experience JobsRemote Customer Experience Manager JobsRemote Customer Experience Manager Jobs in Baton Rouge, LA

Remote Customer Experience Manager information

See Baton Rouge, LA salary details

$23.5K

$55.7K

$97K

How much do remote customer experience manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for remote customer experience manager in Baton Rouge, LA is $55,692.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $67,200.00 per year, depending on experience, location, and employer.

How does a Remote Customer Experience Manager typically collaborate with cross-functional teams to enhance customer satisfaction?

As a Remote Customer Experience Manager, you'll regularly coordinate with teams such as product development, marketing, and support to identify customer pain points and implement solutions. Collaboration often happens via virtual meetings, shared project management tools, and data analytics platforms. You'll translate customer feedback into actionable insights, advocate for customer-centric changes, and ensure that all departments align on delivering a seamless experience. Effective communication and proactive relationship-building with remote colleagues are essential to drive initiatives and foster a customer-first culture.

What does a Remote Customer Experience Manager do?

A Remote Customer Experience Manager is responsible for overseeing and improving the interactions that customers have with a company, but does so while working from a remote location. Their duties typically include analyzing customer feedback, resolving escalated issues, developing strategies to enhance customer satisfaction, and leading remote customer service teams. They use digital tools to monitor customer journeys and ensure consistent, high-quality service across all channels. The ultimate goal is to foster customer loyalty and drive positive business outcomes by ensuring a seamless and satisfying experience.

What is the difference between Remote Customer Experience Manager vs Remote Customer Support Specialist?

AspectRemote Customer Experience ManagerRemote Customer Support Specialist
CredentialsExperience in customer service, leadership skills, possibly a degree in business or related fieldCustomer service training, basic technical knowledge, high school diploma or equivalent
Work EnvironmentOversees customer experience strategies, collaborates with teams, manages customer feedbackHandles customer inquiries, resolves issues, provides support via chat, email, or phone
Employer & Industry UsageUsed across retail, tech, finance, and service industries for improving customer satisfactionCommon in call centers, tech support, e-commerce, and service sectors

The Remote Customer Experience Manager focuses on overseeing and improving the overall customer journey, requiring leadership and strategic skills. In contrast, the Remote Customer Support Specialist handles direct customer interactions, providing support and resolving issues. Both roles are vital for customer satisfaction but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Customer Experience Manager, and why are they important?

To thrive as a Remote Customer Experience Manager, you need expertise in customer service strategy, data analysis, and leadership, often supported by a bachelor's degree and relevant experience in customer-facing roles. Familiarity with CRM platforms like Salesforce or Zendesk, as well as proficiency in communication and project management tools, is typically required. Exceptional communication, problem-solving, and empathy help you lead teams and resolve complex customer issues remotely. These skills and qualities are essential to deliver seamless customer experiences, drive team performance, and ensure customer satisfaction in a virtual environment.
What are popular job titles related to Remote Customer Experience Manager jobs in Baton Rouge, LA? For Remote Customer Experience Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Experience Manager jobs in Baton Rouge, LA look for? The top searched job categories for Remote Customer Experience Manager jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Remote Customer Experience Manager jobs? Cities near Baton Rouge, LA with the most Remote Customer Experience Manager job openings:
Remote Customer Experience Manager jobs near you
Infographic showing various Remote Customer Experience Manager job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 2% In-person, and 98% Remote job distribution, with an average salary of $55,692 per year, or $26.8 per hour.
Customer Service Representative - Baton Rouge

Customer Service Representative - Baton Rouge

Window World of Baton Rouge

Baton Rouge, LA • Remote

$15/hr

Part-time

Retirement

Posted 21 days ago

Job description

Part-Time Remote Customer Service Representative

Window World | Baton Rouge, LA

Join America's Largest Replacement Window Company!

Window World is looking for a friendly, dependable, and customer-focused Part-Time Remote Customer Service Representative to support our Baton Rouge team. If you enjoy helping customers, solving problems, and providing exceptional service, we'd love to hear from you.

As a Customer Service Representative, you'll be the first point of contact for our customers. You'll assist with answering questions, scheduling appointments, resolving concerns, and ensuring every customer receives the outstanding service Window World is known for.

This is a part-time remote position. Candidates must reside in or near the Baton Rouge area for training, occasional in-person meetings, or other business needs as required.

What You'll Do
  • Provide exceptional customer service through phone, email, text messaging, and online chat.
  • Answer customer questions regarding products, services, appointments, and company policies.
  • Schedule appointments for estimates, installations, service calls, and other related services.
  • Resolve customer concerns professionally and efficiently while escalating complex issues when appropriate.
  • Maintain accurate customer records and document all customer interactions.
  • Process customer payments and update customer account information.
  • Support outbound customer communication initiatives and follow-up programs.
  • Work closely with internal departments to ensure timely issue resolution.
  • Identify opportunities to improve customer satisfaction and internal processes.
  • Meet departmental performance goals, including quality, productivity, and customer satisfaction.
  • Assist with training and onboarding new team members when assigned.
  • Perform other duties as assigned.
What We're Looking For
  • High school diploma or equivalent required.
  • At least one year of customer service or call center experience (two or more years preferred).
  • Excellent verbal and written communication skills.
  • Strong problem-solving and active listening abilities.
  • Proficiency with Microsoft Office and the ability to learn new software quickly.
  • Accurate data entry and typing skills.
  • Ability to work independently while maintaining strong communication with the team.
  • Reliable internet connection and a dedicated, professional workspace free from distractions.
  • Positive attitude, dependable work ethic, and a passion for providing outstanding customer service.
Schedule

Part-Time Remote Position

Flexible schedule based on business needs.

Candidates must reside in or near Baton Rouge, Louisiana.

Pay & Benefits
  • Starting at $15.00 per hour (based on experience)
  • Weekly pay
  • Flexible part-time schedule
  • 401(k) with company match (based on eligibility)
  • Opportunities for performance bonuses
  • Professional development and career advancement opportunities
Why Window World?

For more than 30 years, Window World has been America's leading replacement window company, serving homeowners with high-quality products and exceptional customer service. We believe our employees are our greatest asset and are committed to providing a supportive team environment, opportunities for growth, and a culture focused on customer satisfaction.

If you're looking for a flexible part-time opportunity with a company that values its employees and customers, we'd love to hear from you.

Apply today and don't miss your WINDOW of opportunity!