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Remote Customer Experience Cx Jobs in Springfield, IL

Intuit

TurboTax Experts Manager 1 FTE

Springfield, IL · Remote

$45.50 - $61/hr

Experiences and help introduce new services or processes being developed Qualifications * 3+ years' experience supporting/managing/leading a customer-facing team * Remote management experience a plus ...

Promoted2

Remote Insurance Agent

Springfield, IL · Remote

$60K - $110K/yr

Prior experience in sales, customer service, or financial services * Background in remote or independent contracting roles * Leadership or team-building experience Compensation and Benefits First ...

New

Intuit

TurboTax Experts Manager 1 FTE

Springfield, IL · Remote

$45.50 - $61/hr

Experiences and help introduce new services or processes being developed Qualifications * 3+ years' experience supporting/managing/leading a customer-facing team * Remote management experience a plus ...

HMG Careers

Remote Sales Representative

Assumption, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Rep

Springfield, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Account Executive

Springfield, IL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Middletown, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Blue Mound, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Tallula, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Coordinator Remote

Mechanicsburg, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Sales Executive

Springfield, IL · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Experience Cx JobsRemote Customer Experience Cx JobsRemote Customer Experience Cx Jobs in Springfield, IL

Remote Customer Experience Cx information

See Springfield, IL salary details

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How much do remote customer experience cx jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for remote customer experience cx in Springfield, IL is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $21.20 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Experience Cx vs Remote Customer Support Specialist?

AspectRemote Customer Experience CxRemote Customer Support Specialist
Primary FocusEnhancing overall customer journey and satisfactionResolving specific customer issues and inquiries
Skills & CertificationsCustomer experience strategies, communication, empathyProduct knowledge, troubleshooting, technical skills
Work EnvironmentCross-department collaboration, data analysisDirect interaction via chat, email, phone
Employer & Industry UsageRetail, tech, service industries focusing on retentionSupport centers, tech companies, e-commerce

Remote Customer Experience Cx roles focus on improving the overall customer journey and satisfaction, often involving strategic planning and cross-team collaboration. In contrast, Remote Customer Support Specialist positions concentrate on resolving specific customer issues through direct communication. Both roles require strong communication skills, but Cx roles emphasize experience enhancement, while support roles focus on technical problem-solving.

What are popular job titles related to Remote Customer Experience Cx jobs in Springfield, IL? For Remote Customer Experience Cx jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Experience Cx jobs in Springfield, IL look for? The top searched job categories for Remote Customer Experience Cx jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Remote Customer Experience Cx jobs? Cities near Springfield, IL with the most Remote Customer Experience Cx job openings:
Remote Customer Experience Cx jobs near you

Spanish Bilingual Remote Customer Service Representative

VIMO INC.

Springfield, IL • Remote

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

· $19.00/hr. Spanish Bilingual, plus performance incentives

Requirements

  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities   

  • Inbound/Outbound Calls 

  • Deliver the highest level of customer service experience consistently 

  • Manage customer accounts and provide technical support 

  • Application Data Entry 

  • Online chat inquiries as assigned 

  • Interpret and follow defined procedures and policies 

  • Creative problem-solving skills 

  • Flexibility and adaptability to changing projects and updates  

  • Time and task management (multitasking and task prioritization) 

  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams  

  • Adhere to regulated guidelines for communications via all channels 

Qualifications  

  • Moderate to Advanced computer skills  

  • High level of comfort learning new technology 

  • High level of professionalism 

  • Excellent verbal and written communication skills 

  • Comfortable working from home 

  • Self-motivated and success-driven 

What We Offer  

  • Paid Training 

  • Full-Time, Seasonal role 

  • Performance and attendance-based incentives, in addition to the base pay 

  • The convenience of working from home 

  • Collaborative and supportive team environment   

  • 401K Match  

  • Individual Coverage HRA (ICHRA) 

  • Paid time off (PTO) 

Preferred Experience (not required)  

  • Previous experience in customer support or technical support role  

  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act  

  • Previous experience in a Call Center  

  • Familiarity with CRM systems and practices  

  • Spanish Bilingual, a plus

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