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Remote Customer Experience Cx Jobs in Ridgewood, NJ

ForgeFit

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Competitive hourly pay based on experience * Comprehensive benefits including health, dental ...

Heritage civil Works

Customer Support Specialist

New York, NY · Remote

$19.75 - $26.50/hr

We are looking for a Remote Customer Support Specialist who brings intelligence, empathy, and ownership to every client interaction someone who will elevate the support experience as an extension of ...

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All JobsCustomer Experience Cx JobsRemote Customer Experience Cx JobsRemote Customer Experience Cx Jobs in Ridgewood, NJ

Remote Customer Experience Cx information

See Ridgewood, NJ salary details

$12

$20

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How much do remote customer experience cx jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote customer experience cx in Ridgewood, NJ is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Experience Cx vs Remote Customer Support Specialist?

AspectRemote Customer Experience CxRemote Customer Support Specialist
Primary FocusEnhancing overall customer journey and satisfactionResolving specific customer issues and inquiries
Skills & CertificationsCustomer experience strategies, communication, empathyProduct knowledge, troubleshooting, technical skills
Work EnvironmentCross-department collaboration, data analysisDirect interaction via chat, email, phone
Employer & Industry UsageRetail, tech, service industries focusing on retentionSupport centers, tech companies, e-commerce

Remote Customer Experience Cx roles focus on improving the overall customer journey and satisfaction, often involving strategic planning and cross-team collaboration. In contrast, Remote Customer Support Specialist positions concentrate on resolving specific customer issues through direct communication. Both roles require strong communication skills, but Cx roles emphasize experience enhancement, while support roles focus on technical problem-solving.

What are popular job titles related to Remote Customer Experience Cx jobs in Ridgewood, NJ?

For Remote Customer Experience Cx jobs in Ridgewood, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Customer Experience Cx jobs in Ridgewood, NJ look for?

The top searched job categories for Remote Customer Experience Cx jobs in Ridgewood, NJ are:

What cities near Ridgewood, NJ are hiring for Remote Customer Experience Cx jobs?

Cities near Ridgewood, NJ with the most Remote Customer Experience Cx job openings:

Remote Customer Experience Cx jobs near you
Infographic showing various Remote Customer Experience Cx job openings in Ridgewood, NJ as of July 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,408 per year, or $20.9 per hour.

Remote Customer Service Representative

Job On Remote Online USA

New York, NY • Remote

$13 - $14/hr

Full-time

Dental, Vision, PTO

Posted 26 days ago

Job description

Full Job Description

Looking for work? join the many customer service reps that currently work with us, Most even do so from the comfort of their own home! We are looking for customer service reps with a passion to provide amazing customer service..

Full-Time hours
Customer Service
Data Entry
Position Available now
Paid Training

Responsibilities

  • Manage incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Skills

  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Benefits:

  • Dental insurance
  • Flexible schedule
  • Paid time off
  • Paid training
  • Vision insurance
  • Work from home

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Overtime
  • Self-determined schedule
  • Weekend availability

Work Location: Remote

Apply