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Remote Customer Experience Analyst Jobs in Three Rivers, MI

System One

Customer Service Representative

Portage, MI · Remote

$20 - $22.73/hr

Hybrid - onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start ... Bachelor's degree preferred. * 2+ years of experience in customer service, sales support, account ...

Harris

Quality Assurance Analyst

Three Rivers, MI · On-site +1

$55K - $65K/yr

... customer scenarios, and release validation, including functional, exploratory, regression, and ... in a remote team environment. Preferred Education/Experience * Bachelor's degree in Computer ...

System One

Customer Service Representative

Portage, MI · Remote

$20 - $22.73/hr

Hybrid - onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start ... Bachelor's degree preferred. * 2+ years of experience in customer service, sales support, account ...

Stryker

Salesforce Software Engineer (Remote)

Portage, MI · On-site +1

$133K - $222K/yr

... the customer experience. What You Will Do * Partner with Customer Solutions teams to translate ... Conduct root cause analysis on user reported issues and implement timely, scalable resolutions.

Stryker

Salesforce Software Engineer (Remote)

Portage, MI · On-site +1

$133K - $222K/yr

... the customer experience. What You Will Do * Partner with Customer Solutions teams to translate ... Conduct root cause analysis on user reported issues and implement timely, scalable resolutions.

EnthuZiastic

Growth Hacker - Remote

Kalamazoo, MI · Remote

... experience, optimize product features, and iterate based on user feedback to drive growth. Customer ... Collect and analyze data to gain insights into user behaviour, product usage, and marketing ...

Lantern

Strategy Analyst

Kalamazoo, MI · Remote

Your customers aren't just the individuals using your product. They are the driving factor in your ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Alteryx

Senior Financial Analyst, GTM

Three Rivers, MI · On-site +1

$103K - $134K/yr

PLEASE NOTE: while this role will be 100% remote, we are looking for candidates based on the East ... Experience: 5+ years of progressive experience in FP&A, ideally within a high-growth SaaS or Tech ...

HR Collaboration Group LLC

Tax Analyst

Elkhart, IN · Remote

Sr. Tax Analyst This role could be located in Mishawaka, Elkhart, or Goshen, IN and also has remote ... Experience: 3+ years of direct corporate income tax returns or related experience is required.

System One

Lead ERP Workstream Analyst

Portage, MI · Remote

$40 - $44/hr

Remote - offsite ( EST OR CST) Overview Join a leading global medical technology organization that ... Experience in business analytics and reporting tools such as MicroSoft BI, Tableau, etc.

System One

Lead ERP Workstream Analyst

Portage, MI · Remote

$40 - $44/hr

Remote - offsite ( EST OR CST) Overview Join a leading global medical technology organization that ... Experience in business analytics and reporting tools such as MicroSoft BI, Tableau, etc.

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How much do remote customer experience analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote customer experience analyst in Three Rivers, MI is $37.37, according to ZipRecruiter salary data. Most workers in this role earn between $29.95 and $42.36 per hour, depending on experience, location, and employer.

What is a remote customer experience analyst?

A Remote Customer Experience Analyst is responsible for analyzing customer interactions, feedback, and data to improve overall customer satisfaction. They work remotely to identify pain points, enhance user experiences, and provide actionable insights to support business goals. This role often involves reviewing customer feedback, monitoring service trends, and collaborating with teams to optimize processes. Strong analytical skills, communication abilities, and a customer-focused mindset are essential for success in this position.

What are some typical daily tasks for a remote customer experience analyst?

Remote Customer Experience Analysts typically spend their day gathering and interpreting customer feedback, analyzing data to identify trends, and generating reports to share findings with cross-functional teams. They may also participate in virtual meetings to discuss customer pain points and recommend strategies to improve satisfaction. The role often involves close collaboration with product, marketing, and support teams to ensure the company's service and product offerings align with customer needs. Regular communication and proactive problem-solving are key components of a typical workday, making this a dynamic and impactful position.

What are the key skills and qualifications needed to thrive as a remote customer experience analyst?

To thrive as a Remote Customer Experience Analyst, you need strong analytical abilities, customer service experience, and a background in data analysis or business, often supported by a relevant degree. Familiarity with customer relationship management (CRM) platforms, data visualization tools, and experience with analytics software like Excel or Tableau are typically beneficial. Excellent communication, problem-solving, and self-motivation are key soft skills for remote collaboration and delivering insights. These skills and qualities are crucial for gathering actionable data, enhancing customer satisfaction, and supporting ongoing improvement in a distributed work environment.

What are popular job titles related to Remote Customer Experience Analyst jobs in Three Rivers, MI?

For Remote Customer Experience Analyst jobs in Three Rivers, MI, the most frequently searched job titles are:

What job categories do people searching Remote Customer Experience Analyst jobs in Three Rivers, MI look for?

The top searched job categories for Remote Customer Experience Analyst jobs in Three Rivers, MI are:

What cities near Three Rivers, MI are hiring for Remote Customer Experience Analyst jobs?

Cities near Three Rivers, MI with the most Remote Customer Experience Analyst job openings:

Remote Customer Experience Analyst jobs near you
Infographic showing various Remote Customer Experience Analyst job openings in Three Rivers, MI as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, 4% Contract, and 1% Summer. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $77,720 per year, or $37.4 per hour.

Customer Service Representative

Portage, MI • Remote

System One
Business Consulting Services • 5 - 10K employees
Learn more about System Oneexternal

$20 - $22.73/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 17 days ago

Job description

Job Title: Customer Service Representative Location: Portage, MI Type: Contract Compensation: $20-22.73/hr Work Model: Hybrid – onsite and remote Hours: 8-4:30 to 9-5:30 ET (candidate should have flexibility in start/end time as these will vary based on what they are supporting)

Responsibilities • Provides customer services relating to sales, sales promotions, installations and communications. Ensures good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with consumer laws. • Develops organization-wide initiatives to proactively inform and educate customers. • Develops improvement plans in response to customer surveys. • Serves as the primary operational partner for assigned sales regions. • Supports sales representatives by managing orders, resolving issues, coordinating with internal teams, and ensuring high-level customer service with accuracy and compliance. • Processes and supports customer orders with accuracy and urgency. • Researches and resolves order, pricing, delivery, and account-related issues. • Coordinates with cross-functional teams including Operations, Contracts, Finance, Customer Service, Logistics, and Technical Support. • Maintains accurate system records and follows established policies and procedures. • Provides proactive communication and follow-up until requests are resolved. • Identifies opportunities to improve processes and enhance the customer experience.

Requirements • Bachelor's degree preferred. • 2+ years of experience in customer service, sales support, account management, operations, or a related field preferred. • Strong organizational skills and attention to detail. • Excellent written and verbal communication skills. • Proven ability to manage multiple priorities in a fast-paced environment. • Strong problem-solving and critical-thinking abilities. • Proficiency with Microsoft Office and the ability to learn new systems quickly. • Attention to detail and accuracy in work. • Excellent sales partnership and communication skills (oral and written). • Organization and time management skills. • Autonomy in responsibilities; role has measurable metrics but how to meet metrics is up to the candidate. • Learning-oriented, adaptable, and team mindset.

Nice to haves: • Experience working in multiple systems and directly with sales representatives. • Order management experience – systems such as JDE, SAP, Salesforce, Microsoft Suite. • Prior success in high-volume transactional environments (banking, manufacturing, etc.). • Forward-thinking approach to problem solving (proactive).

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #558-Scientific

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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