Sterling Heights, MI · Remote
$15 - $20.50/hr
-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit ... Strong organizational skills with a proactive, customer-focused mindset.
Sterling Heights, MI · Remote
$15 - $20.50/hr
-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit ... Strong organizational skills with a proactive, customer-focused mindset.
-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit ... Strong organizational skills with a proactive, customer-focused mindset.
-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit ... Strong organizational skills with a proactive, customer-focused mindset.
-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit ... Strong organizational skills with a proactive, customer-focused mindset.
-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit ... Strong organizational skills with a proactive, customer-focused mindset.
-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit ... Strong organizational skills with a proactive, customer-focused mindset.
-No prior industry experience required -Meet with clients on Zoom to help them enroll in benefit ... Strong organizational skills with a proactive, customer-focused mindset.
Be Seen First
Rochester, MI · Remote
$35 - $38/hr
The ideal candidate will have previous Epic experience, strong communication skills, and the ... Excellent customer service and interpersonal skills. * Ability to manage multiple tasks and work ...
New
Quick apply
Be Seen First
Rochester, MI · Remote
$35 - $38/hr
The ideal candidate will have previous Epic experience, strong communication skills, and the ... Excellent customer service and interpersonal skills. * Ability to manage multiple tasks and work ...
New
Troy, MI · Remote
$80K - $80K/yr
Analyze trends in costs, customer activity, and product categories, identifying areas of ... Bachelor's degree or equivalent experience EXPERIENCE: * 3 - 5 years of experience in analytics ...
Quick apply
Troy, MI · Remote
$80K - $80K/yr
Analyze trends in costs, customer activity, and product categories, identifying areas of ... Bachelor's degree or equivalent experience EXPERIENCE: * 3 - 5 years of experience in analytics ...
Troy, MI · On-site +1
$80K - $80K/yr
Analyze trends in costs, customer activity, and product categories, identifying areas of ... Bachelor's degree or equivalent experience EXPERIENCE: * 3 - 5 years of experience in analytics ...
Troy, MI · On-site +1
$80K - $80K/yr
Analyze trends in costs, customer activity, and product categories, identifying areas of ... Bachelor's degree or equivalent experience EXPERIENCE: * 3 - 5 years of experience in analytics ...
Warren, MI · Remote
$19 - $19.50/hr
Ability to work independently in a remote environment Preferred Qualifications * Associate degree or equivalent experience * Experience supporting customers through phone, email, and chat channels
Warren, MI · Remote
$19 - $19.50/hr
Ability to work independently in a remote environment Preferred Qualifications * Associate degree or equivalent experience * Experience supporting customers through phone, email, and chat channels
Warren, MI · Remote
$19 - $19.50/hr
Customer Experience Specialist Location: Remote (Preference given to Michigan-based candidates) Schedule: Must be flexible to work within operating hours, including evenings and weekends About the ...
Warren, MI · Remote
$19 - $19.50/hr
Customer Experience Specialist Location: Remote (Preference given to Michigan-based candidates) Schedule: Must be flexible to work within operating hours, including evenings and weekends About the ...
Detroit, MI · Remote
$15.25 - $20.25/hr
Client Experience Specialist (Remote) We are seeking a detail-oriented Client Experience Specialist to support customers throughout their service journey. In this role, you will assist with ...
New
Detroit, MI · Remote
$15.25 - $20.25/hr
Client Experience Specialist (Remote) We are seeking a detail-oriented Client Experience Specialist to support customers throughout their service journey. In this role, you will assist with ...
New
Troy, MI · On-site +1
$43/hr
Compensation: $43-46k ($21-23/hr) depending on experience level, overtime eligible (not required ... Conduct risk analysis and evaluate underwriting quality of applicants * Evaluate details to ...
Troy, MI · On-site +1
$43/hr
Compensation: $43-46k ($21-23/hr) depending on experience level, overtime eligible (not required ... Conduct risk analysis and evaluate underwriting quality of applicants * Evaluate details to ...
Pontiac, MI · Remote
$16 - $21.50/hr
Customer service experience (travel, hospitality, or service-related experience preferred) * Strong organizational skills and attention to detail * Comfortable using technology and learning new ...
Pontiac, MI · Remote
$16 - $21.50/hr
Customer service experience (travel, hospitality, or service-related experience preferred) * Strong organizational skills and attention to detail * Comfortable using technology and learning new ...
Royal Oak, MI · Remote
$15 - $20.25/hr
Customer service experience (travel, hospitality, or service-related experience preferred) * Strong organizational skills and attention to detail * Comfortable using technology and learning new ...
Royal Oak, MI · Remote
$15 - $20.25/hr
Customer service experience (travel, hospitality, or service-related experience preferred) * Strong organizational skills and attention to detail * Comfortable using technology and learning new ...
Warren, MI · Remote
$15 - $20.50/hr
Customer service experience (travel, hospitality, or service-related experience preferred) * Strong organizational skills and attention to detail * Comfortable using technology and learning new ...
Warren, MI · Remote
$15 - $20.50/hr
Customer service experience (travel, hospitality, or service-related experience preferred) * Strong organizational skills and attention to detail * Comfortable using technology and learning new ...
Livonia, MI · Remote
$15 - $20.25/hr
Customer service experience (travel, hospitality, or service-related experience preferred) * Strong organizational skills and attention to detail * Comfortable using technology and learning new ...
Livonia, MI · Remote
$15 - $20.25/hr
Customer service experience (travel, hospitality, or service-related experience preferred) * Strong organizational skills and attention to detail * Comfortable using technology and learning new ...
Farmington Hills, MI · Remote
$15.75 - $21.50/hr
Customer service experience (travel, hospitality, or service-related experience preferred) * Strong organizational skills and attention to detail * Comfortable using technology and learning new ...
Farmington Hills, MI · Remote
$15.75 - $21.50/hr
Customer service experience (travel, hospitality, or service-related experience preferred) * Strong organizational skills and attention to detail * Comfortable using technology and learning new ...
Sterling Heights, MI · Remote
$15 - $20.25/hr
Customer service experience (travel, hospitality, or service-related experience preferred) * Strong organizational skills and attention to detail * Comfortable using technology and learning new ...
Sterling Heights, MI · Remote
$15 - $20.25/hr
Customer service experience (travel, hospitality, or service-related experience preferred) * Strong organizational skills and attention to detail * Comfortable using technology and learning new ...
Novi, MI · Remote
$15 - $20.50/hr
Customer service experience (travel, hospitality, or service-related experience preferred) * Strong organizational skills and attention to detail * Comfortable using technology and learning new ...
Novi, MI · Remote
$15 - $20.50/hr
Customer service experience (travel, hospitality, or service-related experience preferred) * Strong organizational skills and attention to detail * Comfortable using technology and learning new ...
Novi, MI · On-site +1
$80K - $99K/yr
Prior experience with NetSuite Budget and Planning system experience or similar FP&A software * CPA ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade PBC ...
Novi, MI · On-site +1
$80K - $99K/yr
Prior experience with NetSuite Budget and Planning system experience or similar FP&A software * CPA ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade PBC ...
Detroit, MI · On-site +1
Success in working with end-users, customers, product management, and developers. * Ability to ... remote user testing, survey research, usability testing, task analysis, and heuristic reviews.
Detroit, MI · On-site +1
Success in working with end-users, customers, product management, and developers. * Ability to ... remote user testing, survey research, usability testing, task analysis, and heuristic reviews.
$17.26 - $21.36
8% of jobs
$21.36 - $25.47
2% of jobs
$25.47 - $29.57
14% of jobs
$29.67 is the 25th percentile. Wages below this are outliers.
$29.57 - $33.67
32% of jobs
$33.67 - $37.78
14% of jobs
$40.17 is the 75th percentile. Wages above this are outliers.
$37.78 - $41.88
9% of jobs
$41.88 - $45.98
6% of jobs
$45.98 - $50.09
3% of jobs
$50.09 - $54.19
3% of jobs
$54.19 - $58.29
5% of jobs
$58.29 - $62.40
3% of jobs
$17
$37
$62
A Remote Customer Experience Analyst is responsible for analyzing customer interactions, feedback, and data to improve overall customer satisfaction. They work remotely to identify pain points, enhance user experiences, and provide actionable insights to support business goals. This role often involves reviewing customer feedback, monitoring service trends, and collaborating with teams to optimize processes. Strong analytical skills, communication abilities, and a customer-focused mindset are essential for success in this position.
Remote Customer Experience Analysts typically spend their day gathering and interpreting customer feedback, analyzing data to identify trends, and generating reports to share findings with cross-functional teams. They may also participate in virtual meetings to discuss customer pain points and recommend strategies to improve satisfaction. The role often involves close collaboration with product, marketing, and support teams to ensure the company's service and product offerings align with customer needs. Regular communication and proactive problem-solving are key components of a typical workday, making this a dynamic and impactful position.
To thrive as a Remote Customer Experience Analyst, you need strong analytical abilities, customer service experience, and a background in data analysis or business, often supported by a relevant degree. Familiarity with customer relationship management (CRM) platforms, data visualization tools, and experience with analytics software like Excel or Tableau are typically beneficial. Excellent communication, problem-solving, and self-motivation are key soft skills for remote collaboration and delivering insights. These skills and qualities are crucial for gathering actionable data, enhancing customer satisfaction, and supporting ongoing improvement in a distributed work environment.
For Remote Customer Experience Analyst jobs in Rochester, MI, the most frequently searched job titles are:
The top searched job categories for Remote Customer Experience Analyst jobs in Rochester, MI are:
Cities near Rochester, MI with the most Remote Customer Experience Analyst job openings:
Sterling Heights, MI • Remote
$15 - $20.50/hr
Full-time
Posted 24 days ago
8.0
Based on 22 frontline employees who took The Breakroom Quiz
171st of 315 rated insurance
-No prior industry experience required
-Meet with clients on Zoom to help them enroll in benefit programs
-Explain options in a clear, simple, and relatable way
-Help clients complete online enrollment forms accurately
-Schedule and manage virtual appointments
-Use basic computer skills (email, Zoom, online systems) daily
-Follow a proven process with training and support provided
-Work independently while being part of a supportive team
Industry leaders will train all new canidates, but you must be:
Coachable and demonstrate high integrity
Your have a desire to help others
Excellent written and verbal communication skills
Strong organizational skills with a proactive, customer-focused mindset.
Get the full story on Breakroom
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Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.
Insurance services and insurance agencies and brokerages
1,001 - 5,000 Employees
McKinney, TX, US
