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Remote Customer Experience Analyst Jobs in Rio Rancho, NM

TEKsystems

Utility GIS Analyst

Albuquerque, NM · Remote

$35 - $42/hr

Description Remote (U.S.) | Preference for candidates in the Southwest or Mountain Time Zone to align with the client's New Mexico-based team. Duration: 6-Month Contract with Potential

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How much do remote customer experience analyst jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote customer experience analyst in Rio Rancho, NM is $38.11, according to ZipRecruiter salary data. Most workers in this role earn between $30.53 and $43.17 per hour, depending on experience, location, and employer.

What is a remote customer experience analyst?

A Remote Customer Experience Analyst is responsible for analyzing customer interactions, feedback, and data to improve overall customer satisfaction. They work remotely to identify pain points, enhance user experiences, and provide actionable insights to support business goals. This role often involves reviewing customer feedback, monitoring service trends, and collaborating with teams to optimize processes. Strong analytical skills, communication abilities, and a customer-focused mindset are essential for success in this position.

What are some typical daily tasks for a remote customer experience analyst?

Remote Customer Experience Analysts typically spend their day gathering and interpreting customer feedback, analyzing data to identify trends, and generating reports to share findings with cross-functional teams. They may also participate in virtual meetings to discuss customer pain points and recommend strategies to improve satisfaction. The role often involves close collaboration with product, marketing, and support teams to ensure the company's service and product offerings align with customer needs. Regular communication and proactive problem-solving are key components of a typical workday, making this a dynamic and impactful position.

What are the key skills and qualifications needed to thrive as a remote customer experience analyst?

To thrive as a Remote Customer Experience Analyst, you need strong analytical abilities, customer service experience, and a background in data analysis or business, often supported by a relevant degree. Familiarity with customer relationship management (CRM) platforms, data visualization tools, and experience with analytics software like Excel or Tableau are typically beneficial. Excellent communication, problem-solving, and self-motivation are key soft skills for remote collaboration and delivering insights. These skills and qualities are crucial for gathering actionable data, enhancing customer satisfaction, and supporting ongoing improvement in a distributed work environment.

What are popular job titles related to Remote Customer Experience Analyst jobs in Rio Rancho, NM?

For Remote Customer Experience Analyst jobs in Rio Rancho, NM, the most frequently searched job titles are:

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Cities near Rio Rancho, NM with the most Remote Customer Experience Analyst job openings:

Remote Customer Experience Analyst jobs near you
Infographic showing various Remote Customer Experience Analyst job openings in Rio Rancho, NM as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 82% Full Time, 11% Part Time, 1% Temporary, and 4% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $79,265 per year, or $38.1 per hour.

Remote BCBA - Board Certified Behavior Analyst (BCBA)

Albuquerque, NM • Remote

Intercare Therapy
Individual, Family and Community Social Assistance • 501 - 1,000 employees
Learn more about Intercare Therapyexternal

$45/hr

Full-time

Re-posted 21 days ago

Intercare Therapy rating

7.1

Company rating: 7.1 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Description & Requirements

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Description
Hourly Rate: Starting at $45 

This is a full time hourly remote position. Hours will be scheduled based on client needs and your availability within this limit. The minimum availability requirement for this role is five weekdays of availability in at least two time-blocks (8am-12pm, 12pm-3pm, or 3pm-7pm). Your caseload will be assigned in partnership with Regional Clinical Directors and/or the Senior Managing Director, ABA Client Intake, Admissions, and Planning.   

Qualifications:
  • Master's degree in Applied Behavior Analysis, Psychology, Education, or related field
  • Current BCBA certification from the Behavior Analyst Certification Board (BACB)
  • State licensure as a behavior analyst (if applicable in your state)
  • Minimum of 2 years of experience providing ABA therapy to individuals with autism
  • Proficiency in various assessment tools and ABA methodologies
  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
Company Description
About Intercare Therapy: Intercare Therapy is a leading provider of Applied Behavior Analysis (ABA) services, dedicated to improving the lives of individuals with autism spectrum disorders and other developmental disabilities. We are committed to delivering high-quality, evidence-based interventions through a team of skilled professionals. 

Position Overview: 
We are seeking a passionate and experienced Board-Certified Behavior Analyst (BCBA) to join our team as a full-time hourly remote BCBA. In this role, you will be responsible for designing, implementing, and overseeing behavior analytic services for clients with autism and related disorders. The role requires occasional travel to client locations, supervision sites, and team meetings as needed 

Reports to: Regional Clinical Director 

Key Responsibilities: 
  • Conduct assessments and develop individualized treatment plans 
  • Implement and oversee ABA therapy programs 
  • Provide remote supervision and consultation services to clients and their families 
  • Supervise and train Registered Behavior Technicians (RBTs) and other support staff 
  • Collect and analyze data to monitor client progress 
  • Collaborate with families, caregivers, and other professionals 
  • Maintain accurate and timely documentation 
  • Participate in team meetings and case reviews 
  • Stay current with the latest research and best practices in ABA therapy 
  • Ensure compliance with ethical guidelines and regulatory requirements 
  • Travel to client homes, schools, or clinical sites as needed (approximately 20-30% travel requirement)  Ability to work independently and as part of a team
  • Proficiency in using electronic health record systems 

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