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Remote Customer Experience Analyst Jobs in Port Richey, FL

ClinDCast LLC

Epic Radiant Analyst

Wesley Chapel, FL · Remote

Additionally, will provide customer service, troubleshooting, and maintenance. As a technical ... Prior application experience with Epic Radiant, and functional and operational needs is strongly ...

Workforce Connections

SQL Data Analyst

Tampa, FL · Remote

Remote - Candidates must reside and work within the Eastern Time Zone Job Summary We are seeking an experienced Data Analyst III to support enterprise provider data initiatives within a large health ...

BayCare

Systems Analyst Sr - IS

Clearwater, FL · Remote

BayCare System Office East - REMOTE * Status: Full Time * Shift Hours: 8:00 AM - 5:00 PM * Weekend ... Independently formulates and defines system scope and objectives based on customer needs, and ...

House Buyers of America

Valuations Analyst

Tampa, FL · Remote

Valuations Analyst- 100% Remote House Buyers of America is looking for a 100% remote Valuations ... You have 3 years minimum experience required in residential property valuations/underwriting * You ...

House Buyers of America

Valuations Analyst

Tampa, FL · Remote

Valuations Analyst- 100% Remote House Buyers of America is looking for a 100% remote Valuations ... You have 3 years minimum experience required in residential property valuations/underwriting * You ...

BayCare

Systems Analyst Sr - PharmNet

Clearwater, FL · On-site +1

Hybrid - mostly remote but occasional on site * Must reside and work within state of Florida (or be ... Required Experience: Oracle Health / Cerner PharmNet * Independently formulates and defines system ...

Breakthru

Category Development Analyst

Tampa, FL · Remote

$60K - $75K/yr

Time Type: Full time Remote Type: Job Family Group: Commercial Summary: The Category Development ... Report Development and Customer Communication: * Leads the effort to report BBG's business results ...

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All JobsCustomer Experience Analyst JobsRemote Customer Experience Analyst JobsRemote Customer Experience Analyst Jobs in Port Richey, FL

Remote Customer Experience Analyst information

See Port Richey, FL salary details

$16

$35

$60

How much do remote customer experience analyst jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote customer experience analyst in Port Richey, FL is $35.92, according to ZipRecruiter salary data. Most workers in this role earn between $28.75 and $40.72 per hour, depending on experience, location, and employer.

What is a remote customer experience analyst?

A Remote Customer Experience Analyst is responsible for analyzing customer interactions, feedback, and data to improve overall customer satisfaction. They work remotely to identify pain points, enhance user experiences, and provide actionable insights to support business goals. This role often involves reviewing customer feedback, monitoring service trends, and collaborating with teams to optimize processes. Strong analytical skills, communication abilities, and a customer-focused mindset are essential for success in this position.

What are some typical daily tasks for a remote customer experience analyst?

Remote Customer Experience Analysts typically spend their day gathering and interpreting customer feedback, analyzing data to identify trends, and generating reports to share findings with cross-functional teams. They may also participate in virtual meetings to discuss customer pain points and recommend strategies to improve satisfaction. The role often involves close collaboration with product, marketing, and support teams to ensure the company's service and product offerings align with customer needs. Regular communication and proactive problem-solving are key components of a typical workday, making this a dynamic and impactful position.

What are the key skills and qualifications needed to thrive as a remote customer experience analyst?

To thrive as a Remote Customer Experience Analyst, you need strong analytical abilities, customer service experience, and a background in data analysis or business, often supported by a relevant degree. Familiarity with customer relationship management (CRM) platforms, data visualization tools, and experience with analytics software like Excel or Tableau are typically beneficial. Excellent communication, problem-solving, and self-motivation are key soft skills for remote collaboration and delivering insights. These skills and qualities are crucial for gathering actionable data, enhancing customer satisfaction, and supporting ongoing improvement in a distributed work environment.

What are popular job titles related to Remote Customer Experience Analyst jobs in Port Richey, FL?

For Remote Customer Experience Analyst jobs in Port Richey, FL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Experience Analyst jobs in Port Richey, FL look for?

The top searched job categories for Remote Customer Experience Analyst jobs in Port Richey, FL are:

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Remote Customer Experience Analyst jobs near you
Infographic showing various Remote Customer Experience Analyst job openings in Port Richey, FL as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $74,710 per year, or $35.9 per hour.

Senior Business Analyst - Health Insurance (Fully Remote)

CoverGo

Tampa, FL • Remote

$87K - $112K/yr

Full-time

Medical, Life

Posted 25 days ago

Job description

Top 3 Reasons To Join Us
  • Competitive Salary
  • 100% Remote
  • Working on the latest tech for the Insurtech Market Leader
About Us

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.

  • We are a leading global no-code insurance platform for health, life, and P&C
  • We're the winner of the Insurtech of the Year in all of Asia and other awards globally
  • We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
  • We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
  • We are fully funded and backed by reputable VC funds and strategic institutional investors
  • We have a global presence in Asia, EMEA and the Americas
  • We've grown our annualized revenue by over 30x since January 2021
  • We're constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
  • Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
  • Plan and design simple to semi-complex business processes and system modifications
  • Make recommendations to improve and support business activities
  • Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
  • Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
  • Develop business requirements documents/user stories to support the required modifications
  • May plan, allocate and monitor work of other business analysts
  • Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
  • Assist in providing time estimates for project related tasks
  • Aid in updating process and procedural documentation
  • Develop basic understanding of technical development cycle of mobile application or web portals
  • Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
  • Any other task that may be assigned
What We Need:
  • Minimum 5 years of experience as Business Analyst
  • A degree in Business, IT or any relevant field
  • Previous experience working in the health insurance industry is required
  • Insurtech experience is preferred
  • Health Insurance-related domain certification from INS/LOMA or III is an added advantage
  • Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
  • Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
  • Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
  • Experience in an Agile and/or Scrum environment is a must
  • Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
  • Excellent written and verbal communication skills in English
  • Technical writing skills is a plus
Why You'll Love Working Here
  • Fully Remote
  • Flexible Leave
  • International Environment
  • Competitive renumeration package
  • Performance Bonus
  • Company activities and events
  • Learning and development plan
  • Remote work allowance

CoverGo Company Video

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