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Remote Customer Experience Analyst Jobs in Perry, GA

Liveops

Remote Customer Service Agent

Macon, GA · Remote

$14.75 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...

Liveops

Remote Customer Service Agent

Warner Robins, GA · Remote

$14.25 - $19/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...

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How much do remote customer experience analyst jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote customer experience analyst in Perry, GA is $36.54, according to ZipRecruiter salary data. Most workers in this role earn between $29.28 and $41.39 per hour, depending on experience, location, and employer.

What is a remote customer experience analyst?

A Remote Customer Experience Analyst is responsible for analyzing customer interactions, feedback, and data to improve overall customer satisfaction. They work remotely to identify pain points, enhance user experiences, and provide actionable insights to support business goals. This role often involves reviewing customer feedback, monitoring service trends, and collaborating with teams to optimize processes. Strong analytical skills, communication abilities, and a customer-focused mindset are essential for success in this position.

What are some typical daily tasks for a remote customer experience analyst?

Remote Customer Experience Analysts typically spend their day gathering and interpreting customer feedback, analyzing data to identify trends, and generating reports to share findings with cross-functional teams. They may also participate in virtual meetings to discuss customer pain points and recommend strategies to improve satisfaction. The role often involves close collaboration with product, marketing, and support teams to ensure the company's service and product offerings align with customer needs. Regular communication and proactive problem-solving are key components of a typical workday, making this a dynamic and impactful position.

What are the key skills and qualifications needed to thrive as a remote customer experience analyst?

To thrive as a Remote Customer Experience Analyst, you need strong analytical abilities, customer service experience, and a background in data analysis or business, often supported by a relevant degree. Familiarity with customer relationship management (CRM) platforms, data visualization tools, and experience with analytics software like Excel or Tableau are typically beneficial. Excellent communication, problem-solving, and self-motivation are key soft skills for remote collaboration and delivering insights. These skills and qualities are crucial for gathering actionable data, enhancing customer satisfaction, and supporting ongoing improvement in a distributed work environment.

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For Remote Customer Experience Analyst jobs in Perry, GA, the most frequently searched job titles are:

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Remote Customer Experience Analyst jobs near you

Remote Customer Service Professional - Phone, Chat, Email (entry level)

CONVENANT ACADEMY

Macon, GA • Remote

$14.50 - $18.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Remote Customer Service Professional - Phone, Chat, Email (entry level) Remote Customer Service Professional - Phone, Chat, Email (entry level) About the job Remote Customer Service Professional - Phone, Chat, Email (entry level) Remote Customer Service Professional - Phone, Chat, Email Company Overview: Covenant Academy is a K-12 classical Christian school that equips students for life, college, and beyond, using the time-tested tools of classical methodology. All subjects are taught through the lens of a Christian worldview.

Our students are engaged by a supportive community of involved parents and faculty who are talented, caring, and godly. Covenant endeavors to see the character of Christ formed in each students life, while providing an educational program of academic excellence. This is a full-time, remote position with Convenant Academy. As a remote customer service professional, you will have the opportunity to work from the comfort of your own home while providing excellent customer service to our clients and tenants.

Job Description:

We are seeking a highly motivated and customer-focused individual to join our team as a Remote Customer Service Professional. In this role, you will be responsible for handling phone, chat, and email inquiries from our clients and tenants. You will serve as the first point of contact for any questions, concerns, or issues they may have.

Responsibilities

Respond to phone, chat, and email inquiries in a timely and professional manner Provide accurate and helpful information to clients and tenants Assist with general inquiries, maintenance requests, and lease inquiries Troubleshoot and resolve any customer service issues Maintain a high level of customer satisfaction and ensure a positive customer experience Collaborate with team members to ensure all inquiries are handled efficiently and effectively Keep detailed records of all customer interactions and follow up as needed Stay up-to-date on company policies and procedures to provide accurate information to clients and tenants Assist with other administrative tasks as needed Requirements High school diploma or equivalent Previous customer service experience, preferably in a remote setting Excellent communication skills, both written and verbal Ability to multitask and prioritize tasks effectively Strong problem-solving skills Proficient in using various computer programs and systems Ability to work independently and in a team environment Availability to work a full-time schedule, including some evenings and weekends as needed Work from the comfort of your own home Comprehensive training and support Opportunities for career growth and development Collaborative and supportive work environment Paid time off and holidays Great Atmosphere - We are all about supporting each other while encouraging your career development!

Awesome Benefits - We offer a competitive wage, generous paid-time off, medical, dental, vision, HSA, maternity pay, 401k + company match, continuing education allowance, pet care benefits, and more! Flexible Schedule Career Advancement Opportunities- We pride ourselves on growing from within!

If you are a customer service professional who is passionate about providing exceptional service and enjoys working in a remote setting, we encourage you to apply for this exciting opportunity with Convenant Academy Join our team and help us continue to provide top-notch service to our stendents. Join Covenant Academy is a K-12 classical Christian school Be part of our integrated team, Students dreams a reality. Apply now!

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