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Remote Customer Experience Analyst Jobs in Blue Ridge, GA

AutomationDirect

Network Administrator

Cumming, GA · Remote

To analyze current infrastructure and design, implement, and maintain long term network solutions ... the value chain and the customers. Works under direction of the Team Lead and Tech Lead ...

ABB

Commercial Proposal Engineer

Calhoun, TN · Remote

This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ... At least 8 years of experience in the electrical distribution or a related industry, with a minimum ...

ABB

Protection and Control Engineer

Calhoun, TN · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... experience in protection & control projects for utility customers. * Ability to read, correctly ...

New

ABB

Senior Project Engineer

Calhoun, TN · Remote

$82K - $107K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Experience in customer-facing roles with strong presentation and negotiation skills. More about us ...

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Remote Customer Experience Analyst information

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$34

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How much do remote customer experience analyst jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote customer experience analyst in Blue Ridge, GA is $34.82, according to ZipRecruiter salary data. Most workers in this role earn between $27.88 and $39.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Customer Experience Analyst position, and why are they important?

To thrive as a Remote Customer Experience Analyst, you need strong analytical abilities, customer service experience, and a background in data analysis or business, often supported by a relevant degree. Familiarity with customer relationship management (CRM) platforms, data visualization tools, and experience with analytics software like Excel or Tableau are typically beneficial. Excellent communication, problem-solving, and self-motivation are key soft skills for remote collaboration and delivering insights. These skills and qualities are crucial for gathering actionable data, enhancing customer satisfaction, and supporting ongoing improvement in a distributed work environment.

What are some typical daily tasks for a Remote Customer Experience Analyst?

Remote Customer Experience Analysts typically spend their day gathering and interpreting customer feedback, analyzing data to identify trends, and generating reports to share findings with cross-functional teams. They may also participate in virtual meetings to discuss customer pain points and recommend strategies to improve satisfaction. The role often involves close collaboration with product, marketing, and support teams to ensure the company's service and product offerings align with customer needs. Regular communication and proactive problem-solving are key components of a typical workday, making this a dynamic and impactful position.

What is a Remote Customer Experience Analyst job?

A Remote Customer Experience Analyst is responsible for analyzing customer interactions, feedback, and data to improve overall customer satisfaction. They work remotely to identify pain points, enhance user experiences, and provide actionable insights to support business goals. This role often involves reviewing customer feedback, monitoring service trends, and collaborating with teams to optimize processes. Strong analytical skills, communication abilities, and a customer-focused mindset are essential for success in this position.

What are popular job titles related to Remote Customer Experience Analyst jobs in Blue Ridge, GA? For Remote Customer Experience Analyst jobs in Blue Ridge, GA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Experience Analyst jobs in Blue Ridge, GA look for? The top searched job categories for Remote Customer Experience Analyst jobs in Blue Ridge, GA are:
What cities near Blue Ridge, GA are hiring for Remote Customer Experience Analyst jobs? Cities near Blue Ridge, GA with the most Remote Customer Experience Analyst job openings:
Remote Customer Experience Analyst jobs near you
Infographic showing various Remote Customer Experience Analyst job openings in Blue Ridge, GA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 78% Full Time, 15% Part Time, 1% Temporary, and 4% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $72,430 per year, or $34.8 per hour.
Automation Controls Product Manager

Automation Controls Product Manager

AutomationDirect

Cumming, GA • On-site, Remote

Other

Medical, Dental, Life, Retirement

Re-posted 12 days ago

Job description

AutomationDirect, a leading industrial automation productssupplier, is seeking product managers or controls engineers with an interest inbecoming product managers that are passionate about becoming a subject matterexpert on one of our industrial control product lines - PLCs, HMIs, Drives,Motion, Process Instrumentation, Control & Signaling, Power Supplies,Safety, Circuit Protection and more.  Leverage your product knowledge and experience to manage and grow anassigned product line to deliver the most practical products with the lowestcost of ownership and the best overall customer experience.

Apply now and indicate the product categories that mostalign with your experience and expertise.  We'll contact you if there is an opening now or reach out when we haveone that matches your product interest.


Great things about working here:
  • Product Management training available for qualified controls engineers
  • High ownership, high creativity culture in an engineering office environment
  • Low Travel
  • Business hours 7-4 or 8-5, No overtime, remote work option
  • Quarterly bonuses and generous profit sharing
  • Training provided first month and ongoing training
  • Excellent benefits: health/dental/life insurance, 401k, Tuition reimbursement
  • On-campus gym and exercise classes

Objective:
 
The Product Manager (PM) will partner with a Product Engineerto successfully manage and grow their product line of business in anentrepreneurial environment within AutomationDirect.  The PM is responsible for defining theproduct line strategy and overseeing all business aspects of their product line- road-mapping, supplier management, branding, revenue and profit growth.  The PM is a servantleader and works cross functionally with internal and external teams.
 
Requirements:

  • Responsible for maintaining and executing a multi-year new product roadmap to expand presence and relative competitive advantage of the product lines
  • Provide analysis of market/customer needs, the competition, and market segment trends to identify opportunities for new and existing products
  • Presentation of new product opportunities including thorough understanding of available market, pricing, our expected market share, and our overall cost of doing business
  • Develop and/or select new product offerings for AutomationDirect customers.Responsibilities include determining new product requirements, branding, supplier selection, negotiating supply agreements including product costs, developing marketing material for catalog and web store, establishing product pricing, determining initial sales forecast, assisting with a product's promotion plan, and product training for internal teams
  • Backline support for customers and internal teams
 
Qualifications:

  • Requires education in technical discipline with preference for BS in mechanical or electrical engineering or at least 10 years of related experience
  • Requires 7 years' experience (10 years preferred) in industrial control & automation market.Preferred experience includes product application, control system integration, technical support, and/or product design. Similar experience in related markets such as building automation and medical equipment may be considered.
  • Product expertise and deep product knowledge of the specific product categories are required
  • Experience with industrial control products such as PLCs, HMIs, Servos, and Encoders is desirable along with working knowledge of industrial communication protocols
  • Experience with agency approvals (UL, CSA, CE, RoHS, etc.) is desirable
  • Experience with CAD such as AutoCAD, SolidWorks, etc. is desirable
    Must possess self-confidence, organizational skills, time management skills and excellent communication skills
  • Must also be able to work on and manage projects independently, meet deadlines and have excellent interpersonal skills

Apply