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Remote Customer Engineer Jobs in Arizona (NOW HIRING)

Motorola

Senior DevOps Engineer (US REMOTE)

Phoenix, AZ · Remote

$140K - $170K/yr

We help our customers engage with responders, households, schools, businesses, employees, students ... s Full-Stack Engineer with expertise in IaC (Terraform), Helm, MySQL, Kubernetes, and CI/CD ...

Wood Plc

Senior Mechanical Engineer

Phoenix, AZ · On-site +1

$103K - $137K/yr

Following initial onboarding, training and integration, we are open to a flexible remote work ... Give effective presentations to customers * Work with and communicate with project management team

Ameresco

Project Development Engineer

Phoenix, AZ · On-site +1

... our customers. Ameresco is seeking a Project Development Engineer to join our growing Renewable Energy team. This is a remote position joining a largely remote team with home office based in the ...

Regal Rexnord

Mechanical Application Engineer

Tucson, AZ · On-site +1

$94K/yr

... position is remote based; however, candidates must be able to travel onsite up to four days per ... The associate will work within a large customer's mining facilities to improve the performance of ...

ABB

Protection and Control Engineer

Phoenix, AZ · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

ABB

Protection and Control Engineer

Tucson, AZ · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

Phoenix Staff

Sales Engineer

Phoenix, AZ · Remote

$90K - $130K/yr

Remote - United States Type: Full-Time Compensation: $90,000 - $130,000 Position Overview Our ... We are seeking a Sales Engineer who combines strong technical expertise with excellent customer ...

Nextiva

Demo Engineer

Scottsdale, AZ · On-site +1

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we're ... Location: While this role is open to remote candidates across the United States, team members ...

New

KEYENCE

Field Application Engineer '27

Tempe, AZ · On-site +1

$53K - $80K/yr

... customer challenges through creative configurations of our technical products * Install and program our products using hand tools or programming languages. * Provide on-call, on-site and remote ...

ABB

Commercial Proposal Engineer

Tucson, AZ · Remote

... customer needs. A deep understanding of the various products and markets served by the ABB ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

ABB

Commercial Proposal Engineer

Phoenix, AZ · Remote

... customer needs. A deep understanding of the various products and markets served by the ABB ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

XTG

Data Engineer

Phoenix, AZ · On-site +1

$113K - $136K/yr

This opportunity is remote with the ideal candidate being located in DFW, Phoenix, Atlanta or ... Create scalable ETL/ELT processes to extract, cleanse, transform, and load data from ERP, CRM, ...

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All JobsCustomer Engineer JobsRemote Customer Engineer JobsRemote Customer Engineer Jobs in Arizona

Remote Customer Engineer information

What does a remote customer engineer do?

A remote customer engineer provides technical support and solutions to clients remotely, often troubleshooting hardware or software issues, assisting with product deployment, and ensuring customer satisfaction. They typically use communication tools like video calls, chat, and remote access software, and may require technical certifications or knowledge of specific products or systems.

What is the difference between Remote Customer Engineer vs Remote Technical Support Specialist?

AspectRemote Customer EngineerRemote Technical Support Specialist
Required CredentialsBachelor's in Engineering or related field, certifications like Cisco or CompTIAHigh school diploma or associate degree, certifications like CompTIA A+
Work EnvironmentCustomer sites, remote troubleshooting, technical consultationsHelp desks, call centers, remote support via chat or phone
Employer & Industry UsageTech companies, networking, hardware/software providersIT service providers, software companies, hardware vendors

Remote Customer Engineers focus on technical consultations, troubleshooting, and supporting complex systems, often requiring engineering knowledge. Remote Technical Support Specialists handle customer inquiries, troubleshooting, and issue resolution primarily via remote channels. While both roles involve remote work and technical skills, the Customer Engineer role typically demands more specialized technical expertise and industry certifications.

What are the most commonly searched types of Customer Engineer jobs in Arizona? The most popular types of Customer Engineer jobs in Arizona are:
What cities in Arizona are hiring for Remote Customer Engineer jobs? Cities in Arizona with the most Remote Customer Engineer job openings:
Remote Customer Engineer jobs near you

High Speed Data (HSD) Systems Engineer (Remote)

Cable One, Inc.

Phoenix, AZ • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Job Description:
At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
We are open to hiring remote if we find the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, UT.
Step into a role where your expertise directly powers the Internet experience for thousands of customers. As an HSD Systems Engineer I, you'll work hands-on with core platforms like DNS, DHCP, and DOCSIS provisioning-deploying new technologies, automating processes, and keeping critical systems secure and reliable.
If you love solving complex problems, thrive in Linux environments, and want to make a real difference in how modern networks run, this role gives you the chance to innovate while ensuring stability at scale.
As an HSD Systems Engineer I, you will be responsible for deploying, upgrading, and maintaining the High-Speed Data (HSD) infrastructure that supports critical Internet services. This role combines day-to-day administration and troubleshooting with project-based work focused on analysis, design, development, and testing of new and existing technologies.
You will manage vendor solutions supporting core platforms such as DNS, DHCP, and DOCSIS provisioning while ensuring compliance with security policies and maintaining high system availability. Success in this role requires advanced Linux (CentOS/RHEL) expertise, strong scripting and automation skills, and a solid understanding of network security best practices.
This position offers the opportunity to directly impact the reliability and performance of HSD platforms by blending operational excellence with innovative engineering solutions.
What you will do to contribute to the company's success
To assist in designing, implement, and maintain systems core network systems such as products and solutions by Incognito, Infoblox and Calix along with other technologies to support and maintain the organization's systems, infrastructure and data to include:
  • Performs implementation of new software as it relates to Engineering technologies and projects.
  • Maintains the lifecycle management environment for all HSD applications; Assists with upgrades to technologies that rely upon backend applications
  • Assists with the creation of Low-Level Design (LLD) documentation for configuration templates, method of procedures, application diagrams, knowledge base articles, bill of materials and support documentation.
  • Conducts training for new technology integration, technology upgrades, new product design, and implementation to relevant Cable One team members.
  • Analyzes project requests to estimate time and cost.
  • Works as part of a project team to determine requirements, risks, and limitations for each project scope.
  • Performs on-call duties, customer equipment escalations, and overnight network changes as assigned.
  • Configure, manage and troubleshoot Linux systems, DOCSIS provisioning, DNS and DHCP configuration, Authentication, Access Policies, and others to ensure optimal network performance, security, and connectivity.
  • Utilize Python, Ansible, or other scripting and programming tools, together with strong Linux administration skills to automate tasks, troubleshoot issues, and optimization.
  • Respond to requests escalated to HSD Systems Engineering Team and Perform on-call duties as assigned, being a technical point of contact for team

Education and/or Experience
  • Bachelor's degree (B. A.) from four-year college or university preferred; and minimum two years related progressive experience in a network engineering role required.
  • Previous working background in an MSO (Multiple System Operators) in the cable industry preferred.

Technical Experience
  • Linux Administration: 4+ years hands-on experience managing CentOS or RHEL environments.
  • Automation & Scripting: Proficiency with Shell, Python, Perl, Docker, and/or Ansible for system automation and orchestration.
  • Network Engineering: 4+ years designing, deploying, and operating high-availability corporate and telecommunications networks.
  • Network Skills: Demonstrated expertise in advanced troubleshooting and in applying industry-standard network-security best practices.

Certificates, licenses, registrations
  • Red Hat Certified System Administrator (RHCSA)
  • Red Hat Certified Engineer (RHCE)
  • Cisco Certified Network Administrator (CCNA)
  • Associate-level networking certification required.
  • Professional-level networking certification preferred.

Other qualifications
  • Must be flexible and able to work on-call outside business hours.
  • Position will require up to 10% travel.
  • Application design and implementation project experience in one or more of the following areas preferred - DHCP, DNS, NTP
  • Experience with the following vendor products preferred: Incognito, Infoblox, Redhat
  • Experience with IPv4, IPv6, DHCP, DNS, Docker, LDAP, and other relevant technologies and/or standards preferred
  • Proficiency in networking essentials.
  • Ability to manage vendor relationships.
  • Ability to troubleshoot escalated issues in relation to applications.

Core Competencies
  • Committed: Values each and every customer, while working hard to keep their business and support our communities.
  • Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
  • Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
  • Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.

Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
  • Medical, dental, and vision plans - start when you start!
  • Life insurance (self, spouse, children)
  • Paid time off (vacation, holiday, and personal/sick days)
  • 401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
  • Group Legal plan with Identity Theft Protection

Additional Perks
  • Tuition reimbursement (up to $5,250 on 1st year)
  • Up to seventy-five dollars a month towards cable and internet services (Phoenix Associates Only)
  • FREE Sparklight premium services (cable/phone/internet) if in Cable One service areas
  • Annual community support to various organizations across the U.S.
  • Associate recognition & awards programs
  • Advancement opportunities
  • Collaborative work environment

Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
#LI-Remote

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