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Remote Customer Engineer Jobs in Arizona (NOW HIRING)

Customer Service Representative

Tucson, AZ ยท Remote

$15.25 - $20.50/hr

Customer Service Representative (Remote Full-Time) Company: Heritage Civil Works West Des Moines, IA heritagecivils.com About Us: Heritage Civil Works is a forward-thinking engineering firm focused ...

Senior DevOps Engineer (US REMOTE)

Phoenix, AZ ยท Remote

$140K - $170K/yr

We help our customers engage with responders, households, schools, businesses, employees, students ... s Full-Stack Engineer with expertise in IaC (Terraform), Helm, MySQL, Kubernetes, and CI/CD ...

Senior Mechanical Engineer

Phoenix, AZ ยท On-site +1

$103K - $137K/yr

Following initial onboarding, training and integration, we are open to a flexible remote work ... Give effective presentations to customers * Work with and communicate with project management team

... our customers. Ameresco is seeking a Project Development Engineer to join our growing Renewable Energy team. This is a remote position joining a largely remote team with home office based in the ...

... position is remote based; however, candidates must be able to travel onsite up to four days per ... The associate will work within a large customer's mining facilities to improve the performance of ...

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

Sales Engineer

Phoenix, AZ ยท Remote

$90K - $130K/yr

Remote - United States Type: Full-Time Compensation: $90,000 - $130,000 Position Overview Our ... We are seeking a Sales Engineer who combines strong technical expertise with excellent customer ...

Field Application Engineer '27

Tempe, AZ ยท On-site +1

$53K - $80K/yr

... customer challenges through creative configurations of our technical products * Install and program our products using hand tools or programming languages. * Provide on-call, on-site and remote ...

... customer needs. A deep understanding of the various products and markets served by the ABB ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

... customer needs. A deep understanding of the various products and markets served by the ABB ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

Showing results 21-40

Remote Customer Engineer information

What does a remote customer engineer do?

A remote customer engineer provides technical support and solutions to clients remotely, often troubleshooting hardware or software issues, assisting with product deployment, and ensuring customer satisfaction. They typically use communication tools like video calls, chat, and remote access software, and may require technical certifications or knowledge of specific products or systems.

What is the difference between Remote Customer Engineer vs Remote Technical Support Specialist?

AspectRemote Customer EngineerRemote Technical Support Specialist
Required CredentialsBachelor's in Engineering or related field, certifications like Cisco or CompTIAHigh school diploma or associate degree, certifications like CompTIA A+
Work EnvironmentCustomer sites, remote troubleshooting, technical consultationsHelp desks, call centers, remote support via chat or phone
Employer & Industry UsageTech companies, networking, hardware/software providersIT service providers, software companies, hardware vendors

Remote Customer Engineers focus on technical consultations, troubleshooting, and supporting complex systems, often requiring engineering knowledge. Remote Technical Support Specialists handle customer inquiries, troubleshooting, and issue resolution primarily via remote channels. While both roles involve remote work and technical skills, the Customer Engineer role typically demands more specialized technical expertise and industry certifications.

What are the most commonly searched types of Customer Engineer jobs in Arizona? The most popular types of Customer Engineer jobs in Arizona are:
What cities in Arizona are hiring for Remote Customer Engineer jobs? Cities in Arizona with the most Remote Customer Engineer job openings:

Field Service Engineer - Arizona

Sterling Engineering Inc.

Phoenix, AZ โ€ข Remote

$35 - $45/hr

Full-time

Retirement, PTO

Re-posted 6 hours ago


Job description

Title: Field Service Engineer
Location: Phoenix, Arizona (must reside near Phoenix)
Hire Type: Direct Hire
Salary: $35–$45/hr (includes $6,000 car allowance) + 5% Bonus
Benefits: Mileage reimbursement, PTO with blackout dates, OT at 1.5x, Company Credit Card (gas, food, parking), 401(k)
Overview:
Sterling Engineering is seeking multiple Field Service Engineers to join a rapidly growing power distribution company serving top-tier data center clients in the Phoenix area. This is a remote travel role—engineers must be located near Phoenix and will travel locally to client sites as needed. Military veterans are strongly encouraged to apply.
Key Responsibilities:
  • Provide hands-on troubleshooting, repair, and maintenance of power distribution systems in data centers.
  • Serve as the primary on-site point of contact for customers, delivering exceptional service and professional communication.
  • Travel locally around Phoenix using a personal vehicle (mileage reimbursed); typical workload of 40–50 hours/week with occasional nights, weekends, and on-call duties.
  • Conduct system diagnostics, AC/DC power troubleshooting, and break/fix services on electrical panels and associated power systems.
  • Collaborate with internal engineering and customer support teams to resolve field issues efficiently.
  • Maintain accurate service records, customer communication logs, and travel documentation using company systems.
Qualifications:
  • 3–5 years of hands-on experience with electrical systems, preferably in high-voltage or AC/DC power distribution.
  • Strong knowledge of electrical troubleshooting principles; experience in data centers or mission-critical environments is a plus.
  • Comfortable in a customer-facing role with excellent interpersonal and communication skills.
  • Must reside near Phoenix and be able to travel locally using a personal vehicle; $6,000 annual car allowance included.
  • Military veterans are highly preferred.
  • Flexible and dependable, able to work overtime and respond to emergency call-ins as needed.
Why Join Us:
  • Competitive hourly rate with performance bonus.
  • Comprehensive benefits package including mileage reimbursement, PTO, and 401(k).
  • Work with cutting-edge power distribution systems in mission-critical environments.
  • Join a rapidly expanding team with opportunities for growth and career development.