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Remote Customer Education Manager Jobs in Decatur, IL

Customer Care Specialist - Remote

Decatur, IL ยท Remote

$16.50 - $21.75/hr

Remote Environment: Provide customer care remotely * Flexible Scheduling: Organize your ... Access continued resources and education * People-Focused Environment: Spend your time helping ...

Remote Environment: Provide customer care remotely * Flexible Scheduling: Organize your ... Access continued resources and education * People-Focused Environment: Spend your time helping ...

Manage your schedule, appointments, and follow-up activities. What We Are Looking For * Strong ... Previous experience in customer service, sales, real estate, recruiting, hospitality, financial ...

Remote Sales Executive

Decatur, IL ยท Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Sales Agent

Decatur, IL ยท Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Sales Executive - Remote

Decatur, IL ยท Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Account Executive

Decatur, IL ยท Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Sales Rep

Decatur, IL ยท Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Sales Agent

Decatur, IL ยท Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Sales Executive - Remote

Decatur, IL ยท Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Sales Specialist

Decatur, IL ยท Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Agent

Decatur, IL ยท Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Sales Executive

Decatur, IL ยท Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Sales Specialist

Decatur, IL ยท Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Sales Rep

Decatur, IL ยท Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Agent

Decatur, IL ยท Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Account Executive

Decatur, IL ยท Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Life Insurance Agent

Decatur, IL ยท Remote

$69K - $150K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 1-20

Remote Customer Education Manager information

See Decatur, IL salary details

$32K

$64.1K

$103.8K

How much do remote customer education manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for remote customer education manager in Decatur, IL is $64,117.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $75,700.00 per year, depending on experience, location, and employer.

What is the difference between Remote Customer Education Manager vs Remote Customer Success Manager?

AspectRemote Customer Education ManagerRemote Customer Success Manager
Primary FocusDeveloping and delivering educational content to customersEnsuring customer satisfaction and retention
Required SkillsTraining design, content creation, communicationRelationship management, problem-solving, communication
Work EnvironmentCollaborates with product and training teamsWorks closely with sales, support, and account teams
Industry UsageCommon in SaaS, tech, and software companiesPrevalent across SaaS, tech, and service industries

The Remote Customer Education Manager focuses on creating educational materials to help customers understand products, while the Remote Customer Success Manager emphasizes maintaining customer relationships and ensuring satisfaction. Both roles require strong communication skills and are vital in SaaS and tech sectors, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Education Manager jobs in Decatur, IL?

For Remote Customer Education Manager jobs in Decatur, IL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Education Manager jobs in Decatur, IL look for?

The top searched job categories for Remote Customer Education Manager jobs in Decatur, IL are:

What cities near Decatur, IL are hiring for Remote Customer Education Manager jobs?

Cities near Decatur, IL with the most Remote Customer Education Manager job openings:

Infographic showing various Remote Customer Education Manager job openings in Decatur, IL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $64,117 per year, or $30.8 per hour.

Customer Care Specialist - Remote

Decatur, IL โ€ข Remote

HB Travels
1 - 10 employees

$16.50 - $21.75/hr

Full-time

Posted 18 days ago


Job description

We are looking for a compassionate and service-oriented Customer Care Specialist to provide responsive assistance to customers.

The ideal candidate enjoys helping people, answering questions, resolving routine concerns, and making sure customers feel supported throughout their experience.

Key Responsibilities

  • Respond to customer questions and requests
  • Provide courteous and professional assistance
  • Identify customer needs and provide relevant information
  • Research solutions to customer inquiries
  • Assist with reservation and service-related questions
  • Coordinate with providers when necessary
  • Help resolve routine customer concerns
  • Maintain accurate records of customer interactions
  • Provide timely follow-up
  • Communicate updates and important information
  • Deliver consistent and professional customer care

Qualifications

  • Excellent interpersonal and communication skills
  • Strong customer-service mindset
  • Patient and professional
  • Good listening and problem-solving skills
  • Organized with attention to detail
  • Comfortable using online communication platforms
  • Basic computer proficiency
  • Reliable and self-motivated
  • Ability to learn new systems
  • Previous customer-service experience is helpful but not required

Why Choose Us?

  • Remote Environment: Provide customer care remotely
  • Flexible Scheduling: Organize your availability around responsibilities and customer needs
  • Training Available: Develop knowledge of customer-service systems and processes
  • Ongoing Support: Access continued resources and education
  • People-Focused Environment: Spend your time helping customers find solutions
  • Professional Development: Strengthen communication, problem-solving, and customer-care skills

How to Apply

If helping people and delivering excellent customer service are important to you, we encourage you to apply for the Customer Care Specialist opportunity.