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Remote Customer Education Manager Jobs in Addison, IL

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

Nexora Talent

Remote- Customer Experience Service

Chicago, IL · Remote

$16.50 - $22.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service ... In this role, you will assist with coordinating client requests, managing service details, and ...

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All JobsCustomer Education JobsRemote Customer Education Manager JobsRemote Customer Education Manager Jobs in Addison, IL

Remote Customer Education Manager information

See Addison, IL salary details

$33.1K

$66.2K

$107.2K

How much do remote customer education manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote customer education manager in Addison, IL is $66,226.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $78,100.00 per year, depending on experience, location, and employer.

What is the difference between Remote Customer Education Manager vs Remote Customer Success Manager?

AspectRemote Customer Education ManagerRemote Customer Success Manager
Primary FocusDeveloping and delivering educational content to customersEnsuring customer satisfaction and retention
Required SkillsTraining design, content creation, communicationRelationship management, problem-solving, communication
Work EnvironmentCollaborates with product and training teamsWorks closely with sales, support, and account teams
Industry UsageCommon in SaaS, tech, and software companiesPrevalent across SaaS, tech, and service industries

The Remote Customer Education Manager focuses on creating educational materials to help customers understand products, while the Remote Customer Success Manager emphasizes maintaining customer relationships and ensuring satisfaction. Both roles require strong communication skills and are vital in SaaS and tech sectors, but their core responsibilities differ significantly.

What are popular job titles related to Remote Customer Education Manager jobs in Addison, IL? For Remote Customer Education Manager jobs in Addison, IL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Education Manager jobs in Addison, IL look for? The top searched job categories for Remote Customer Education Manager jobs in Addison, IL are:
What cities near Addison, IL are hiring for Remote Customer Education Manager jobs? Cities near Addison, IL with the most Remote Customer Education Manager job openings:
Remote Customer Education Manager jobs near you
Infographic showing various Remote Customer Education Manager job openings in Addison, IL as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $66,226 per year, or $31.8 per hour.

Remote Customer Service Representative

Annuity Health

Westmont, IL • Remote

$16 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

338th of 483 rated business services

Job description

Description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.


To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable

with technology and can easily understand and learn the technical requirements of the position.


Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management


Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary


Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

What Annuity Health employees say

Pay

Hours and flexibility

Workplace

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