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Remote Customer Data Platform Jobs in Kentucky (NOW HIRING)

EnthuZiastic

Growth Hacker - Remote

Frankfort, KY · Remote

Customer Retention: * Develop strategies to increase customer retention and reduce churn through ... Familiarity with marketing automation tools, A/B testing platforms, web analytics, and data ...

EnthuZiastic

Growth Hacker - Remote

Owensboro, KY · Remote

Customer Retention: * Develop strategies to increase customer retention and reduce churn through ... Familiarity with marketing automation tools, A/B testing platforms, web analytics, and data ...

EnthuZiastic

Growth Hacker - Remote

Lexington, KY · Remote

Customer Retention: * Develop strategies to increase customer retention and reduce churn through ... Familiarity with marketing automation tools, A/B testing platforms, web analytics, and data ...

EnthuZiastic

Growth Hacker - Remote

Louisville, KY · Remote

Customer Retention: * Develop strategies to increase customer retention and reduce churn through ... Familiarity with marketing automation tools, A/B testing platforms, web analytics, and data ...

EnthuZiastic

Growth Hacker - Remote

Bowling Green, KY · Remote

Customer Retention: * Develop strategies to increase customer retention and reduce churn through ... Familiarity with marketing automation tools, A/B testing platforms, web analytics, and data ...

EnthuZiastic

Growth Hacker - Remote

Covington, KY · Remote

Customer Retention: * Develop strategies to increase customer retention and reduce churn through ... Familiarity with marketing automation tools, A/B testing platforms, web analytics, and data ...

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All JobsCustomer Data Platform JobsRemote Customer Data Platform JobsRemote Customer Data Platform Jobs in Kentucky

Remote Customer Data Platform information

What is the difference between Remote Customer Data Platform vs Remote Data Analyst?

AspectRemote Customer Data PlatformRemote Data Analyst
Required CredentialsData management certifications, knowledge of CDP toolsStatistics, data analysis certifications, SQL, Excel
Work EnvironmentCollaborates with marketing, sales, IT teamsWorks with datasets, reports, dashboards
Employer & Industry UsageMarketing, e-commerce, SaaS companiesFinance, healthcare, retail sectors

The main difference is that a Remote Customer Data Platform specializes in managing and integrating customer data across platforms, focusing on marketing and customer insights. In contrast, a Remote Data Analyst interprets data to support business decisions across various departments. Both roles require analytical skills, but their focus and tools differ, making them distinct career paths within data-driven industries.

What are popular job titles related to Remote Customer Data Platform jobs in Kentucky? For Remote Customer Data Platform jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote Customer Data Platform jobs in Kentucky look for? The top searched job categories for Remote Customer Data Platform jobs in Kentucky are:
Remote Customer Data Platform jobs near you

Remote Customer Care Opportunities

1-800-Flowers Family of Brands

Bowling Green, KY • On-site, Remote

$15.25/hr

Full-time

Posted 27 days ago

Job description

Join Our Customer Care Team From Home!
Are you a compassionate person who thrives on connecting with others and resolving their issues with empathy? Do you enjoy helping people, solving problems, staying organized, and creating positive experiences? If so, we want to talk to you!
At 1-800-FLOWERS.COM, Inc., our Customer Care teams play an important role in helping customers celebrate, connect, and express themselves through our family of brands.
We are looking for customer-focused individuals interested in a variety of remote Customer Care opportunities. Depending on the position and business needs, you could be assisting customers directly, supporting corporate and VIP clients, processing orders, gathering important order information, responding to customer inquiries, or working behind the scenes to ensure every order is completed accurately and efficiently.
What You Could Be Doing
Opportunities within our Remote Customer Care teams may include:
  • Assisting customers through inbound and outbound phone calls, email, and other communication channels.
  • Listening to customer needs, answering questions, resolving concerns, and providing helpful solutions with empathy and professionalism.
  • Supporting customers with order placement, order updates, account questions, and other service needs.
  • Processing consumer, corporate, and business gifting orders accurately and efficiently.
  • Gathering important information such as payment details, recipient addresses, gift messages, shipping dates, and other order requirements.
  • Supporting corporate, VIP, and business customers with their gifting and order management needs.
  • Entering orders, creating invoices, updating customer information, and maintaining accurate records in company systems.
  • Following up with customers to obtain missing information and ensure orders are completed on time.
  • Partnering with internal teams and leadership to resolve issues and provide a seamless customer experience.
  • Managing multiple tasks and priorities while maintaining accuracy, quality, and productivity.
  • Using technology and internal systems to document customer interactions, process orders, and manage customer requests.
  • Identifying opportunities to recommend products or services that may better meet a customer's needs.
  • Contributing to a collaborative remote team environment focused on helping customers and delivering exceptional service.

What We're Looking For
We are looking for people who are passionate about helping others and comfortable working in a fast-paced environment. Successful candidates may have:
  • A high school diploma or equivalent.
  • Previous customer service, call center, administrative, order processing, data entry, retail, hospitality, or related experience.
  • Strong verbal and written communication skills.
  • A customer-first mindset and the ability to communicate with patience, empathy, and professionalism.
  • Strong attention to detail and a commitment to accuracy.
  • The ability to listen carefully, ask questions, and identify what customers need.
  • Strong organizational and time management skills.
  • The ability to multitask and shift between different responsibilities throughout the day.
  • Comfort learning and using computer systems, internet-based applications, and Microsoft Office programs.
  • The ability to work independently while remaining connected and engaged with a remote team.
  • A positive, flexible attitude and willingness to learn.
  • The ability to successfully complete required training and meet established attendance, quality, productivity, and performance expectations.

Working Remotely
Because these opportunities are remote, candidates must have a dedicated workspace and reliable internet service that meets the requirements of the specific position.
Depending on the role, employees may be required to provide or have access to a compatible Windows or Apple desktop or laptop computer, a USB headset with microphone, two monitors or screens, a keyboard and mouse, a working cellphone, and other equipment necessary to perform the position successfully.
Specific technology and equipment requirements will be discussed during the hiring process.
The expected hourly rate for this position is $15.25. The actual compensation will be determined by experience and other factors permitted by the law.
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