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Remote Customer Care Jobs in Ridgewood, NJ (NOW HIRING)

LifeMD

Director of Customer Experience

Manhattan, NY · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... are. About the role LifeMD is seeking a strategic, data-obsessed Director of Customer Experience to lead and elevate our remote customer operations. This role sits at the intersection of technology ...

LifeMD

Director of Customer Experience

New York, NY · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... are. About the role LifeMD is seeking a strategic, data-obsessed Director of Customer Experience to lead and elevate our remote customer operations. This role sits at the intersection of technology ...

LifeMD

Director of Customer Experience

Manhattan, NY · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... are. About the role LifeMD is seeking a strategic, data-obsessed Director of Customer Experience to lead and elevate our remote customer operations. This role sits at the intersection of technology ...

MMC Group LP

Be Seen First

REMOTE Customer Service Reps- NEW JERSEY ONLY! Immediate hire!

Newark, NJ · Remote

$16.67 - $17.46/hr

  • Medical

  • Dental

  • Vision

MMC is hiring Remote Call Center Representative - Must live in the state of NJ!! · Pay Rate $16.76 ... Experience in customer service, call center, healthcare, or human services * Effective ...

Hear.com US

Remote Audiologist

New York, NY · Remote

$100K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Audiologist | hear.com Required: Active Audiologist (Au.D.) license in ONE of the following ... Our work has received recognition for innovation, technology, product quality, and customer care ...

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Showing results 41-60

All JobsCustomer Care JobsRemote Customer Care JobsRemote Customer Care Jobs in Ridgewood, NJ

Remote Customer Care information

See Ridgewood, NJ salary details

$9

$19

$27

How much do remote customer care jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote customer care in Ridgewood, NJ is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.15 per hour, depending on experience, location, and employer.

What is a remote customer care?

A Remote Customer Care job involves assisting customers with their inquiries, concerns, or problems via phone, email, chat, or other digital channels, all while working from a location outside of a traditional office—usually from home. Professionals in this role help resolve issues, provide product or service information, handle complaints, and ensure customer satisfaction. Remote Customer Care representatives need strong communication skills, empathy, and the ability to troubleshoot issues independently. This position often requires familiarity with customer support software and the ability to manage multiple tasks in a virtual environment.

What are the key skills and qualifications needed to thrive as a remote customer care professional?

To thrive as a Remote Customer Care professional, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Exceptional patience, active listening, and self-motivation help individuals stand out in this remote role. These skills and qualities are crucial for delivering effective support, maintaining customer satisfaction, and efficiently resolving issues without in-person supervision.

How do remote customer care representatives typically collaborate with their team and supervisors?

Remote customer care representatives usually collaborate with their team and supervisors through digital communication tools such as chat platforms, video calls, and project management software. Regular virtual team meetings help keep everyone aligned on goals, share updates, and address challenges. Supervisors often provide guidance, feedback, and support via scheduled check-ins or one-on-one meetings. This structure fosters a supportive environment where remote staff can easily reach out for assistance and stay connected with colleagues, even while working from different locations.

What is the difference between Remote Customer Care vs Remote Customer Support?

AspectRemote Customer CareRemote Customer Support
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentHome office, call centers, online chat platformsHome office, help desks, online chat, email support
Industry UsageRetail, hospitality, service industriesTechnology, software, telecom
Common Search IntentCustomer care roles, client relationship managementTechnical support, troubleshooting, product assistance

Remote Customer Care and Remote Customer Support roles often overlap but differ mainly in focus. Customer Care emphasizes building relationships and ensuring customer satisfaction, while Customer Support typically involves technical troubleshooting and problem resolution. Both roles require strong communication skills and are commonly found in various industries, often working remotely from home offices.

What are popular job titles related to Remote Customer Care jobs in Ridgewood, NJ?

For Remote Customer Care jobs in Ridgewood, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Customer Care jobs in Ridgewood, NJ look for?

The top searched job categories for Remote Customer Care jobs in Ridgewood, NJ are:

What cities near Ridgewood, NJ are hiring for Remote Customer Care jobs?

Cities near Ridgewood, NJ with the most Remote Customer Care job openings:

Remote Customer Care jobs near you
Infographic showing various Remote Customer Care job openings in Ridgewood, NJ as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $39,558 per year, or $19 per hour.

Remote Customer Service Respresentative (NY Preferred)

GoSaga, Inc.

New York, NY • Remote

$15 - $17/hr

Full-time

Medical, PTO

Posted 28 days ago

Job description

A bit about us: Squeeze was designed to modernize the massage experience. Our revolutionary app-based booking and payment platform simplifies the process, allowing guests to book, set personalized preferences, pay, tip, rate, and review all their fingertips so they can walk in and figuratively float out. Easy, peasy, Squeezy!
BENEFITS & PERKS
● 100% work from home, preferably in EST time zone
● Competitive pay & flexible schedules as well as full-time status at 32 hours per week
● Health benefits and 1-week paid vacation for our employees who work just 32 hours or more
● A revolutionary, feel-good culture
● Supportive leadership that provides guidance, resources, and accountability while empowering you to work independently without micromanagement.
ABOUT YOU
● You are experienced in resolving guest issues for high-volume B2C technology businesses. You are technically proficient, a self-starter, and adaptive to change.
● You are obsessed with over-the-top, first-class guest service and thrive in ensuring an amazing experience for anyone and everyone who interacts with you.
● Words that describe you include: creative, energetic, and detail-oriented.
● You have a hospitality orientation, are gracious and patient, and warm in nature with strong communication skills.
● Beyond ensuring an amazing experience, you are eager to join a guest-first brand dedicated to transforming the massage experience for our guests, as well as for you and your future.
● You are passionate about all things health and wellness and wholeheartedly believe in the benefits of massage for a balanced lifestyle.
● You can’t help but grow and are constantly striving to be your best self, and you’re excited to leap into a rewarding adventure with Squeeze.
● A personal computer and reliable high-speed hard-wired internet connection are required for this role.
YOUR RESPONSIBILITIES AT SQUEEZE
● Respond to guest inquiries via email, phone, SMS, and chat.
● Expert at all things app-related! Squeeze’s experience is digital end-to-end so you’ll assist guests with downloading our app, setting up their account, booking appointments, becoming a member, completing their appointment, and so much more
● Serve as the liaison that connects guest feedback with internal teams such as Product, Shop Management, Operations
● Provide fast, professional, and reliable support to our locations nationwide, including Operating Partners, shop leadership, and shop teams, ensuring timely resolution of questions, concerns, and operational needs.
● Employ a mastery of internal tools from payment portals to appointment scheduling
● Identify opportunities to improve the guest experience, internal processes and tools
EXPERIENCE REQUIREMENTS
● 3+ years experience working in customer service at a high-volume B2C technology business
● Excellent people skills and a strong focus on customer service
● Strong written and oral communication skills
● Outstanding problem solving and troubleshooting skills
● Able self-starter with the ability to multitask in a dynamic startup environment
● 2+ years experience working with Zendesk. Bonus if you have experience with Slack, Zenoti, Klaviyo, GoHighLevel, Asana, Stripe, When I Work **we will only consider applicants who have proven Zendesk experience**
● Must be able to work at least Saturday or Sunday
● Beginning salary range is $15-$17/hr 

●Location Requirement: This is a fully remote position. Candidates must currently reside and work in one of the following states: New Hampshire, Virginia, or New York.