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Remote Customer Care Jobs in Ridgeland, MS (NOW HIRING)

Amteck, LLC

BIM Technician - Electrical

Madison, MS · On-site +1

... and customer satisfaction, we're proud to be at the forefront of the industry. Our team is ... This position is eligible to be fully remote or for work out of our Lexington, KY HQ or our ...

Amteck, LLC

BIM Technician - Electrical

Ridgeland, MS · On-site +1

... and customer satisfaction, we're proud to be at the forefront of the industry. Our team is ... This position is eligible to be fully remote or for work out of our Lexington, KY HQ or our ...

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All JobsCustomer Care JobsRemote Customer Care JobsRemote Customer Care Jobs in Ridgeland, MS

Remote Customer Care information

See Ridgeland, MS salary details

$8

$15

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How much do remote customer care jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote customer care in Ridgeland, MS is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $17.40 per hour, depending on experience, location, and employer.

What is a remote customer care?

A Remote Customer Care job involves assisting customers with their inquiries, concerns, or problems via phone, email, chat, or other digital channels, all while working from a location outside of a traditional office—usually from home. Professionals in this role help resolve issues, provide product or service information, handle complaints, and ensure customer satisfaction. Remote Customer Care representatives need strong communication skills, empathy, and the ability to troubleshoot issues independently. This position often requires familiarity with customer support software and the ability to manage multiple tasks in a virtual environment.

What are the key skills and qualifications needed to thrive as a remote customer care professional?

To thrive as a Remote Customer Care professional, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and ticketing platforms is typically required. Exceptional patience, active listening, and self-motivation help individuals stand out in this remote role. These skills and qualities are crucial for delivering effective support, maintaining customer satisfaction, and efficiently resolving issues without in-person supervision.

How do remote customer care representatives typically collaborate with their team and supervisors?

Remote customer care representatives usually collaborate with their team and supervisors through digital communication tools such as chat platforms, video calls, and project management software. Regular virtual team meetings help keep everyone aligned on goals, share updates, and address challenges. Supervisors often provide guidance, feedback, and support via scheduled check-ins or one-on-one meetings. This structure fosters a supportive environment where remote staff can easily reach out for assistance and stay connected with colleagues, even while working from different locations.

What is the difference between Remote Customer Care vs Remote Customer Support?

AspectRemote Customer CareRemote Customer Support
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; technical knowledge often preferred
Work EnvironmentHome office, call centers, online chat platformsHome office, help desks, online chat, email support
Industry UsageRetail, hospitality, service industriesTechnology, software, telecom
Common Search IntentCustomer care roles, client relationship managementTechnical support, troubleshooting, product assistance

Remote Customer Care and Remote Customer Support roles often overlap but differ mainly in focus. Customer Care emphasizes building relationships and ensuring customer satisfaction, while Customer Support typically involves technical troubleshooting and problem resolution. Both roles require strong communication skills and are commonly found in various industries, often working remotely from home offices.

What are the most commonly searched types of Customer Care jobs in Ridgeland, MS?

The most popular types of Customer Care jobs in Ridgeland, MS are:

What are popular job titles related to Remote Customer Care jobs in Ridgeland, MS?

For Remote Customer Care jobs in Ridgeland, MS, the most frequently searched job titles are:

What job categories do people searching Remote Customer Care jobs in Ridgeland, MS look for?

The top searched job categories for Remote Customer Care jobs in Ridgeland, MS are:

What cities near Ridgeland, MS are hiring for Remote Customer Care jobs?

Cities near Ridgeland, MS with the most Remote Customer Care job openings:

Remote Customer Care jobs near you
Infographic showing various Remote Customer Care job openings in Ridgeland, MS as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $32,575 per year, or $15.7 per hour.

Territory Manager, Sales

ESPERION THERAPEUTICS INC

Jackson, MS • Remote

$85K - $145K/yr

Full-time

Medical, Retirement, PTO

Re-posted 20 days ago

Job description

Company Overview


Our Mission: At Esperion, we are working tirelessly to deliver innovative medicines that help patients reach their goals today, tomorrow, and into the future.


Esperion is a fully remote based company with a corporate headquarters located in Ann Arbor, MI. The Company offers a competitive salary including a performance-based bonus program, a comprehensive benefits package including a 401(k) matching plan and health insurance, and paid time off and holidays.


Position Title: Territory Manager, Sales

The Territory Manager, Sales is responsible for the on-label promotion and execution of sales strategies for approved Esperion products to targeted customers within the posted geographic area. As a member of the Company’s field sales force, the Territory Manager, Sales is responsible for all aspects of personal promotion within their assigned geography. They will be expected to execute the implementation of Esperion sales processes within the local geography in accordance with approved sales and marketing resources and while ensuring they operate in an effective, efficient, and compliant manner at all times. This role reports into the Regional Sales Manager.


Territory: Jackson N, MS


Essential Duties and Responsibilities*

  • Achieve individual territory sales goals as approved by Esperion Commercial Leadership
  • Review performance metrics with RSM to ensure territory is achieving maximum sales results.
  • Develop and maintain strong business relationships with key customers in the assigned geography
  • Effectively promote and educate Health Care Providers (HCPs) on the use of Esperion products through one-on-one meetings, virtual engagements, company-approved promotional speaker programs, and other company-approved programs
  • Analyze local market trends, develop, execute and monitor performance and results to maximize the appropriate use of Esperion products
  • Demonstrate successful use of sales and marketing tools and resources such as to achieve business objectives.
  • Demonstrate and maintain appropriate knowledge of Esperion product payor coverage to deliver against market access objectives for the assigned territory
  • Periodically attend local, regional and national congresses to promote Esperion brands to HCP attendees
  • Demonstrate accurate and timely completion of all administrative tasks such as sample inventory, call submission & reporting, expense management, vehicle mileage reporting, and related duties as required by Esperion
  • Ensure compliance with all corporate policies and procedures, completing all required compliance training, and consistently demonstrating behaviors aligned with company values
  • Follow all Esperion Expense Report guidelines and adhere to allocated territory budget
  • Establish and maintain effective communications among Regional Sales Managers (RSMs) and Territory Managers (TMs); organize and monitor performance to achieve the business potential of the Territory
  • Monitor and strive to maintain consistency between Sales and Marketing efforts and ensure high standards for executing business initiatives
  • Work closely with sales leadership and Market Access to maximize pull-through from commercial & government payers
  • Ability to maintain vendor credentialing requirements for entities such as VendorMate and RepTrax in order to maintain access to customer locations.

*additional duties and responsibilities as assigned


Qualifications (Education & Experience)

  • Bachelor’s degree required. Preferred degree in sciences (eg. Biology, Chemistry, Physics, Kinesiology, Pre-med, other STEM background) and 1 - 3 years of pharmaceutical or relevant sales experience; or equivalent education and experience.
  • Will also consider candidates with military background or similar experience demonstrating drive and discipline.
  • Experience calling on or working with Healthcare Professionals preferred but not required.
  • Must be willing and able to travel up to 30% including overnight stays for territory business and occasional Regional and National Sales Meetings
  • Valid driver’s license and clean driving record that meets Esperion employment standards
  • Documented track record of consistent high performance in sales, academics, athletics, or other similar endeavours.
  • Desire to work in a start-up environment or successful experience operating in an entrepreneurial sales model with sole responsibility of product promotion within a large geographic territory
  • Ability to embrace a performance driven and growth culture.
  • Passionate about the mission and reputation of the Company
  • Demonstrated excellent presentation and communication skills.
  • Ability to influence and work successfully with varied audiences, including customers, colleagues, scientific and technical leaders
  • Strong interpersonal and selling skills