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Remote Customer Advocate Jobs in Villa Rica, GA (NOW HIRING)

Avolution

Customer Success Manager

Atlanta, GA · Remote

Customer Engagement & Advocacy * Serve as a strategic advisor to key accounts, guiding them toward successful outcomes. * Coach customers on best practices, product usage, and self-sufficiency.

Angle Health

Renewal Manager (ET)

Atlanta, GA · On-site +1

$60K - $90K/yr

This role balances customer advocacy with business objectives while continuously seeking ... Work-from-home stipend for remote employees * Company-provided meals for in-office employees ...

QAD, Inc.

Customer Success Manager

Atlanta, GA · Remote

$85K - $110K/yr

Role based in the US: 100% remote Work authorization requiered/ we do not offer sponsorship Customer Success Manager role at QAD is to drive customer retention and growth via adoption, support and ...

HB Travels

Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

Flexible remote work ideal for earning extra income this holiday season. * Comprehensive training and ongoing support. * Positive, team-oriented environment. * Opportunities to grow within the travel ...

thg

Sr Sales Underwriting Specialist, Technology

Atlanta, GA · On-site +1

$94K - $112K/yr

... remote arrangement . Position Overview/Summary: Responsible for identifying, soliciting ... Sales Acumen and Customer Advocacy: * Can identify, solicit, pipeline, negotiate, and close ...

Mesa Associates Inc.

Owner's Engineer

Atlanta, GA · On-site +1

$79K - $105K/yr

Advocate for the project owner during design reviews, factory acceptance testing, and construction ... fully remote work, but in the Southeast Region due to customer locality . * For fully remote ...

Mesa Associates, Inc.

Owner's Engineer

Atlanta, GA · On-site +1

$79K - $105K/yr

Advocate for the project owner during design reviews, factory acceptance testing, and construction ... fully remote work, but in the Southeast Region due to customer locality . * For fully remote ...

Assuranceamerica

Customer Experience Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

Nebraska is fully remote. All arrangements are subject to business needs. About the ROLE Each day at AssuranceAmerica is different, but as a Customer Experience Representative, you will: * Serve as a ...

ontrac

Customer Integration Associate

Atlanta, GA · On-site +1

$67K - $100K/yr

Location: Remote - This position may be performed remotely in states where the company is ... The Customer Integration Specialist supports the successful onboarding and integration of customers ...

ontrac

Customer Integration Associate

Atlanta, GA · On-site +1

$67K - $100K/yr

Location: Remote - This position may be performed remotely in states where the company is ... The Customer Integration Specialist supports the successful onboarding and integration of customers ...

ontrac

Customer Integration Associate

Atlanta, GA · On-site +1

$67K - $100K/yr

Location: Remote - This position may be performed remotely in states where the company is ... The Customer Integration Specialist supports the successful onboarding and integration of customers ...

ontrac

Customer Integration Associate

Atlanta, GA · On-site +1

$67K - $100K/yr

Location: Remote - This position may be performed remotely in states where the company is ... The Customer Integration Specialist supports the successful onboarding and integration of customers ...

ontrac

Customer Integration Associate

Atlanta, GA · On-site +1

$67K - $100K/yr

Location: Remote - This position may be performed remotely in states where the company is ... The Customer Integration Specialist supports the successful onboarding and integration of customers ...

ontrac

Customer Integration Associate

Atlanta, GA · On-site +1

$67K - $100K/yr

Location: Remote - This position may be performed remotely in states where the company is ... The Customer Integration Specialist supports the successful onboarding and integration of customers ...

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Remote Customer Advocate information

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How much do remote customer advocate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote customer advocate in Villa Rica, GA is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $20.58 per hour, depending on experience, location, and employer.

What is a remote customer advocate?

A Remote Customer Advocate is responsible for assisting customers with inquiries, resolving issues, and providing support, all while working from a remote location. They communicate through phone, email, or chat to ensure customer satisfaction and troubleshoot problems. This role requires strong communication skills, problem-solving abilities, and empathy to create positive customer experiences. Advocates may also provide feedback to improve products and services.

What does a remote customer advocate do?

As a Remote Customer Advocate, your day typically involves responding to customer inquiries via email, chat, or phone, helping resolve product or service issues, and documenting interactions in the company's CRM system. You'll often collaborate virtually with other team members and departments to address escalated concerns and ensure customers receive timely resolutions. The remote environment offers flexibility, but also requires self-motivation and strong organizational skills to manage workloads independently. You’ll also participate in regular team meetings and ongoing training to stay updated on company policies and product changes.

What are the key skills and qualifications needed to thrive as a remote customer advocate?

To thrive as a Remote Customer Advocate, you need excellent communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and web-based communication tools is highly valued. Strong soft skills such as patience, empathy, and effective time management help individuals excel when handling challenging customer interactions remotely. These attributes are vital for consistently delivering high-quality support and maintaining customer satisfaction from a remote setting.

What are popular job titles related to Remote Customer Advocate jobs in Villa Rica, GA?

For Remote Customer Advocate jobs in Villa Rica, GA, the most frequently searched job titles are:

What job categories do people searching Remote Customer Advocate jobs in Villa Rica, GA look for?

The top searched job categories for Remote Customer Advocate jobs in Villa Rica, GA are:

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Cities near Villa Rica, GA with the most Remote Customer Advocate job openings:

Remote Customer Advocate jobs near you
Infographic showing various Remote Customer Advocate job openings in Villa Rica, GA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,441 per year, or $19 per hour.

Customer Success Manager

Avolution

Atlanta, GA • Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

ABOUT THE COMPANY

Avolution, a highly regarded, worldwide, financially sound and growing Enterprise Architecture Software company. Founded in 2001 and with offices in Northern Virginia, Canada, South America, Sydney, Singapore, London, and the Middle East, Avolution is established as an industry leader in its Gartner Magic Quadrant and other industry reports. Be part of a smart, friendly team, and use your skills and initiative to drive growth. Benefit from our culture which is described by employees as collaborative, flexible, and supportive.   


ABOUT THE ROLE

We’re looking for a tech-savvy, high-performing Customer Success Manager to join our AMER team.  You’ll manage your own accounts focused on driving retention, expansion, and true customer success outcomes. You’ll play a key role in delivering measurable impact across the customer lifecycle. 


RESPONSIBILITIES

Renewal & Expansion Sales 

  • Own the renewal and expansion pipeline, driving retention and identifying growth opportunities across the customer base. 
  • Analyze customer data and usage patterns to identify potential expansion opportunities. 
  • Negotiate renewal and expansion deals and meet/exceed revenue targets. 


Customer Engagement & Advocacy 

  • Serve as a strategic advisor to key accounts, guiding them toward successful outcomes. 
  • Coach customers on best practices, product usage, and self-sufficiency. 
  • Escalate and resolve issues proactively, advocating for customer needs internally. 

ABOUT YOU 

  • Proven success in driving renewal and expansion sales within a CS or Account Management role.. 
  • Data-driven and strategic, with a knack for identifying trends and turning insights into action. 
  • Excellent communicator, able to engage with both technical and non-technical audiences. 
  • Experienced in working with enterprise clients and C-level stakeholders. 
  • Highly motivated, proactive, and collaborative with a growth mindset. 
  • Experience with Salesforce or similar CRM tools is a plus. 

BENEFITS 

  • Ability to work from anywhere within the US  
  • Opportunity to join in-person team retreats  
  • Comprehensive healthcare coverage that includes health, dental and vision insurance  
  • 401K with company matching (after the first 6 months)  
  • Life Insurance  
  • Short-term disability insurance 
  • Health Savings Account 
  • 20 annual PTO days that you are encouraged to use  
  • 1 day of birthday leave per year  
  • 10 annual sick days  
  • Enhanced Paid parental leave


All applicants must have the right to work in the United States.

Avolution is an equal opportunities employer.