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Remote Customer Advocate Jobs in Spring, TX (NOW HIRING)

SGS

Environmental Account Manager - Texas

Houston, TX · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a remote position. Candidates will need to be able to travel to clients throughout Texas ... Acts as the customer's advocate in interactions with the SGS organization to ensure the customer ...

Pleio

Be Seen First

Customer Service Representative (GoodStarter Remote)

Houston, TX · Remote

$16.50 - $22.25/hr

Experience with multitasking, able to handle upset customers, able to problem solve and provide timely updates * Experience working in a remote or hybrid setting - self-sufficient * Capable of ...

Alorica

Remote Healthcare Customer Service Representative

Humble, TX · Remote

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Location : "United States" Employment Type: "Full-time" Supporting ... Remote onboarding and virtual training experience * Leadership development programs designed to ...

Alorica

Remote Healthcare Customer Service Representative

Humble, TX · On-site +1

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Location : "United States" Employment Type: "Full-time" Supporting ... Remote onboarding and virtual training experience * Leadership development programs designed to ...

HMG Careers

Virtual Customer Representative

Houston, TX · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Advocate JobsRemote Customer Advocate JobsRemote Customer Advocate Jobs in Spring, TX

Remote Customer Advocate information

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How much do remote customer advocate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote customer advocate in Spring, TX is $19.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $20.96 per hour, depending on experience, location, and employer.

What is a remote customer advocate?

A Remote Customer Advocate is responsible for assisting customers with inquiries, resolving issues, and providing support, all while working from a remote location. They communicate through phone, email, or chat to ensure customer satisfaction and troubleshoot problems. This role requires strong communication skills, problem-solving abilities, and empathy to create positive customer experiences. Advocates may also provide feedback to improve products and services.

What does a remote customer advocate do?

As a Remote Customer Advocate, your day typically involves responding to customer inquiries via email, chat, or phone, helping resolve product or service issues, and documenting interactions in the company's CRM system. You'll often collaborate virtually with other team members and departments to address escalated concerns and ensure customers receive timely resolutions. The remote environment offers flexibility, but also requires self-motivation and strong organizational skills to manage workloads independently. You’ll also participate in regular team meetings and ongoing training to stay updated on company policies and product changes.

What are the key skills and qualifications needed to thrive as a remote customer advocate?

To thrive as a Remote Customer Advocate, you need excellent communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and web-based communication tools is highly valued. Strong soft skills such as patience, empathy, and effective time management help individuals excel when handling challenging customer interactions remotely. These attributes are vital for consistently delivering high-quality support and maintaining customer satisfaction from a remote setting.

What are popular job titles related to Remote Customer Advocate jobs in Spring, TX?

For Remote Customer Advocate jobs in Spring, TX, the most frequently searched job titles are:

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The top searched job categories for Remote Customer Advocate jobs in Spring, TX are:

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Remote Customer Advocate jobs near you

Customer Service Representative - Part Time (Remote)

GetixHealth

Houston, TX • On-site, Remote

$17/hr

Part-time

Re-posted 20 days ago

GetixHealth rating

6.2

Company rating: 6.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

367th of 492 rated business services

Job description

We look for people who have an internal drive to do a good job whether someone is watching them or not. People who take initiative and know the quality of their work reflects themselves. People who succeed with us tend to be thoughtful, detail-oriented, communicative. They are proactive, professional, responsible, well-spoken and polite. They are accountable to themselves and others.
HealthCare Customer Service Representatives ensure that client-assigned healthcare accounts are billed and paid both accurately and timely. They perform their duties in accordance with applicable laws and regulations and GetixHealth's policies and procedures. CSR's assist patients with billing inquiries, payments, payment plans, claims, benefits, and coverage.
Remote positions have to first pass our home Internet Service passing company assigned Internet Speed Test. Remote positions will receive their equipment as well.
Schedule: Monday - Thursday 12:00pm - 5:00pm
Compensation: $17.00 + eligible for a quarterly bonus
Position Responsibilities
  • Medical Collections
  • Responding to telephone inquiries (inbound/outbound), utilizing standard procedures and scripts.
  • Gathering information, performing research and resolving customer inquiries.
  • Communicate appropriate options for resolution in a timely manner.
  • Inform customers/patients about services available and assess their needs.
  • Schedule work to ensure accurate phone coverage, prioritize calls and escalate as required.
  • Assist in planning and implementing department goals and make recommendations to management to improve efficiency and effectiveness.

Other duties as assigned:
  • Successful accomplishments and primary accountabilities of this position will depend upon establishing and maintaining effective working relationships with a variety of people both inside and outside of the functional area. Such people may include, but are not limited to: interdepartmental leadership, education and development, the patient, client hospital staff, government, insurance company representatives, vendors, compliance, finance, decision support and contact management as well as GetixHealth' s officers, senior management and staff.

Requirements Education and Experience
  • High school diploma or college degree from an accredited college or university.
  • Spanish fluency preferable.
  • Two to five years industry experience in medical revenue cycle management is preferred.
  • Medical experience, either practical or classroom knowledge needed.
  • Proven understanding of the medical revenue cycle.
  • Demonstrated excellent verbal, written and interpersonal communication skills.
  • Demonstrated knowledge of HIPAA rules and regulations.
  • Attention to detail.
  • Good attendance record.
  • Proven ability to work collaboratively in a team environment.
  • Demonstrated ability to perform work in alignment with company mission and values.
  • Proven PC proficiency in MS Office Suite Applications.

Work Environment / Physical Requirements
  • Remote positions have to first pass our home Internet Service passing company assigned Internet Speed Test.
  • The position requires the dexterity to operate office equipment such as a personal computer, keyboard, mouse and telephone (provided by GetixHealth)
  • Occasional lifting may be required up to 25 lbs.
  • Must be able to sit for extended periods of time with frequent bending and stooping

GetixHealth is an equal employment opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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