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Remote Customer Advocate Jobs in Provo, UT (NOW HIRING)

1-800 Contacts

Customer Success Advocate

Draper, UT · On-site +1

$15 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Focus on helping customers and enhancing their experience. * Consult with care : Offer thoughtful ... United States Remote Hourly Range $15-$21 USD

1-800 Contacts

Customer Success Advocate

Draper, UT · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

Focus on helping customers and enhancing their experience. * Consult with care : Offer thoughtful advice to help customers get the most value from their contact lens purchase on every call. * Stay ...

1-800 Contacts

Customer Success Advocate

Draper, UT · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

Focus on helping customers and enhancing their experience. * Consult with care : Offer thoughtful advice to help customers get the most value from their contact lens purchase on every call. * Stay ...

Nearmap

Senior Customer Success Manager

Lehi, UT · On-site +1

Fully remote within the continental United States. Reporting to the CSM Director, you will be ... Actively nurture customer advocacy, encouraging customers to promote Nearmap both internally and ...

Embedded Insurance

Fulfillment Specialist

Park City, UT · Remote

$26.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Employment Type: Full-time Advertised Compensation: Base $26.50/hour, OTE $80K - 125K ... Salty continuously works for customers across the entire insurance journey. Salty finds the right ...

Embedded Insurance

Fulfillment Specialist

Park City, UT · Remote

$26.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Employment Type: Full-time Advertised Compensation: Base $26.50/hour, OTE $80K - 125K ... Salty continuously works for customers across the entire insurance journey. Salty finds the right ...

Canals

Customer Success Manager

Lehi, UT · Remote

Our customers are the companies responsible for moving the materials that power the real economy ... We're remote-first, flexible, and distributed across North and South America, bringing together ...

Caselle

Account Manager - Sales

Provo, UT · Remote

$70K - $170K/yr

  • Dental

  • Vision

  • Retirement

Remote (Hybrid Optional) | Travel Required (~10-20%)About CaselleAt Caselle, we build software that ... Advocate and escalate. Triage customer issues, escalate cleanly to support, and follow through to ...

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How much do remote customer advocate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote customer advocate in Provo, UT is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $22.31 per hour, depending on experience, location, and employer.

What is a remote customer advocate?

A Remote Customer Advocate is responsible for assisting customers with inquiries, resolving issues, and providing support, all while working from a remote location. They communicate through phone, email, or chat to ensure customer satisfaction and troubleshoot problems. This role requires strong communication skills, problem-solving abilities, and empathy to create positive customer experiences. Advocates may also provide feedback to improve products and services.

What does a remote customer advocate do?

As a Remote Customer Advocate, your day typically involves responding to customer inquiries via email, chat, or phone, helping resolve product or service issues, and documenting interactions in the company's CRM system. You'll often collaborate virtually with other team members and departments to address escalated concerns and ensure customers receive timely resolutions. The remote environment offers flexibility, but also requires self-motivation and strong organizational skills to manage workloads independently. You’ll also participate in regular team meetings and ongoing training to stay updated on company policies and product changes.

What are the key skills and qualifications needed to thrive as a remote customer advocate?

To thrive as a Remote Customer Advocate, you need excellent communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and web-based communication tools is highly valued. Strong soft skills such as patience, empathy, and effective time management help individuals excel when handling challenging customer interactions remotely. These attributes are vital for consistently delivering high-quality support and maintaining customer satisfaction from a remote setting.

What are popular job titles related to Remote Customer Advocate jobs in Provo, UT?

For Remote Customer Advocate jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Remote Customer Advocate jobs in Provo, UT look for?

The top searched job categories for Remote Customer Advocate jobs in Provo, UT are:

What cities near Provo, UT are hiring for Remote Customer Advocate jobs?

Cities near Provo, UT with the most Remote Customer Advocate job openings:

Remote Customer Advocate jobs near you

Remote Inbound Customer Service Representative

Ken Garff Auto Group

Draper, UT • On-site, Remote

$16 - $16.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Ken Garff Automotive Group rating

5.7

Company rating: 5.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

122nd of 153 rated car dealerships

Job description

Remote Customer Service Representative - Ken Garff Listening Center
The Ken Garff Listening Center is a contact center that is currently looking for Remote Customer Service Representatives!
Great work schedule!
The Listening Center is open from 6 AM to 7 PM MST Monday-Friday, 8:00 AM to 4:30 PM MST Saturdays, and closed Sundays. Training class is Tentative to start on September 14th, 2026.
Must provide your own equipment to work remote.
Internet Connection (Wired Required):
  • Ethernet connection only (must be hard-wired to router or wall port)
  • Minimum speeds: 50 Mbps download / 20 Mbps upload
  • Maximum ping: 40 ms or lower

Computer Specifications:
  • Processor of Intel i5 or Higher OR AMD Ryzen 5 or Higher
  • RAM: 16 GB minimum
  • Storage: 256 GB or more
  • System Firmware: UEFI with Secure Boot enabled
  • TPM: Version 2.0
  • Graphics: Compatible with DirectX 12 or later with WDDM 2.0 driver
  • Operating System: Windows 11 required
    Apple/Mac devices are not supported

Peripherals and Remote Setup:
  • Minimum of 2 monitors (dual-monitor setup required)
  • Webcam (built-in or external)
  • Smartphone
  • Headset with microphone
  • Keyboard and mouse

Quiet working area free from distractions
Here's what you'll be doing:
  • Answer inbound customer calls promptly and professionally.
  • Determine the customer's concerns and schedule the necessary appointment.
  • Communicate with the customer in a way that leaves them feeling comfortable, informed, and feeling that they have been heard.
  • Document and update customer records.
  • Establish and maintain great customer relationships.
  • Be a team player and uphold Ken Garff's standards of professionalism and integrity.

Qualifications:
  • Positive, energetic, enthusiastic, and service-oriented.
  • Must provide your own equipment
  • Proficient computer skills, capable of managing multiple systems, and able to type 30 + wpm
  • The ability to help solve customer problems
  • Excellent problem-solving and communication skills. (Written and verbal)
  • Ability to multitask, organize & prioritize-in other words, work smart.
  • Previous customer service or call center experience is a plus.
  • High School Diploma or equivalent
  • Must be 18 years or older and authorized to work in the U.S.
  • Bilingual in Spanish is a PLUS!
  • Must be located in Utah, Texas, Nevada, Arizona, Wyoming, or Iowa

Benefits of working at Ken Garff Listening Center:
  • Earn a college degree, no cost to you!
  • Paid training-we care about your success.
  • Flexible schedule!
  • Real career growth at a nationwide automotive powerhouse
  • Competitive base pay
  • Paid Time Off
  • Great benefits package: Medical, Dental, Vision, Short and Long-term disability, AD&D, and Life Insurance
  • 401 (k) with Company match
  • Optional Year-end bonus program
  • Employee discounts on Vehicle Purchase, Parts, Service, and More!
  • Great people with a great culture

Job Type: Full-Time (35-40-hour work week)
Pay: Starting at $16.00 per hour
$16.25 per hour for Spanish bilingual candidates
We are an Equal Opportunity Employer
((We Hear You))

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