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Remote Customer Advocate Jobs in Inverness, FL (NOW HIRING)

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Remote Customer Advocate information

See Inverness, FL salary details

$10

$16

$35

How much do remote customer advocate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote customer advocate in Inverness, FL is $16.25, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $17.60 per hour, depending on experience, location, and employer.

What is a remote customer advocate?

A Remote Customer Advocate is responsible for assisting customers with inquiries, resolving issues, and providing support, all while working from a remote location. They communicate through phone, email, or chat to ensure customer satisfaction and troubleshoot problems. This role requires strong communication skills, problem-solving abilities, and empathy to create positive customer experiences. Advocates may also provide feedback to improve products and services.

What does a remote customer advocate do?

As a Remote Customer Advocate, your day typically involves responding to customer inquiries via email, chat, or phone, helping resolve product or service issues, and documenting interactions in the company's CRM system. You'll often collaborate virtually with other team members and departments to address escalated concerns and ensure customers receive timely resolutions. The remote environment offers flexibility, but also requires self-motivation and strong organizational skills to manage workloads independently. You’ll also participate in regular team meetings and ongoing training to stay updated on company policies and product changes.

What are the key skills and qualifications needed to thrive as a remote customer advocate?

To thrive as a Remote Customer Advocate, you need excellent communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and web-based communication tools is highly valued. Strong soft skills such as patience, empathy, and effective time management help individuals excel when handling challenging customer interactions remotely. These attributes are vital for consistently delivering high-quality support and maintaining customer satisfaction from a remote setting.

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For Remote Customer Advocate jobs in Inverness, FL, the most frequently searched job titles are:

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The top searched job categories for Remote Customer Advocate jobs in Inverness, FL are:

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Remote Customer Advocate jobs near you
Infographic showing various Remote Customer Advocate job openings in Inverness, FL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,796 per year, or $16.2 per hour.

Remote Client Benefits Representative | Work From Home

AO Globe Life

Ocala, FL • On-site, Remote

$14.75 - $20.25/hr

Full-time

Medical, Life

Posted 3 days ago

New

Job description

Remote Client Benefits Representative | Work From Home
Company: AO Globe Life
Location: 100% Remote - United States
Job Type: Full-Time | Flexible Schedule | Training & Mentorship Provided
Experience: Entry-Level Candidates WelcomeBuild a Meaningful Career While Helping Working Families
Are you looking for a work-from-home career where you can help people, build lasting relationships, develop professionally, and create long-term earning potential?
AO Globe Life is seeking motivated, service-oriented professionals to join our growing virtual team as Remote Client Benefits Representatives.
You'll meet with individuals and families through scheduled Zoom and phone appointments, answer questions about available benefits, identify coverage needs, assist with enrollment, and provide ongoing client service.
This position combines customer service, relationship management, benefits education, and consultative insurance sales in a fully remote environment.
Whether you're an experienced professional or exploring a new career path, we provide comprehensive training, licensing guidance, mentorship, and ongoing development.
No previous insurance experience is required.Opportunity Highlights
• 100% Remote - Work From Home
• Qualified Client Opportunities Provided
• No Lead Purchasing Required
• Weekly Performance-Based Pay
• Performance Bonuses & Renewal Income Opportunities
• Flexible Scheduling
• Comprehensive Training & Licensing Guidance
• Leadership Development & Career AdvancementWhat You'll Do
As a Remote Insurance & Client Benefits Representative, you'll work directly with clients throughout the benefits and enrollment process.Client Service & Benefits Support
  • Conduct scheduled client appointments through Zoom and phone
  • Connect with individuals and families seeking benefit information
  • Learn about each client's needs and financial protection goals
  • Explain available life, accident, and supplemental health insurance benefits
  • Answer questions about coverage options and policy features
  • Provide personalized, needs-based recommendations
  • Guide clients through applications and enrollment
  • Assist with required documentation
Ongoing Client Relationships
  • Build long-term relationships through exceptional service and consistent communication
  • Conduct policy reviews when appropriate
  • Assist with beneficiary updates and policy service requests
  • Provide ongoing support after enrollment
  • Maintain organized and accurate client records
  • Follow applicable company procedures and regulatory requirements
Professional Development
  • Participate in structured virtual onboarding
  • Attend weekly coaching and training sessions
  • Receive mentorship from experienced leaders
  • Develop communication, presentation, and relationship-management skills
  • Build insurance product and industry knowledge
  • Participate in leadership development opportunities
100% Remote Work
Work from home while remaining connected to a collaborative virtual organization.
You'll have the opportunity to:
  • Work remotely within the United States
  • Eliminate the daily commute
  • Conduct client appointments virtually
  • Use modern digital business and communication tools
  • Receive remote coaching, training, and team support
  • Build greater flexibility into your professional life
Qualified Client Opportunities
Representatives have access to company-provided client opportunities, including individuals who have expressed interest in receiving information about available benefits.
This allows you to focus your time on:
  • Scheduled client consultations
  • Benefits education
  • Customer service
  • Needs-based recommendations
  • Enrollment assistance
  • Relationship building
  • Long-term client support

No purchasing leads is required.Weekly Pay & Performance-Based Earning Potential
This is a commission-based insurance opportunity rather than an hourly or salaried customer service position.
Compensation opportunities may include:
  • Weekly commission payments
  • Performance-based bonuses
  • Renewal and residual income opportunities
  • Leadership incentives
  • Performance recognition programs

Earning potential is not capped by a predetermined salary; however, income depends on individual activity, production, and results.
Individual earnings vary, and no specific income level is guaranteed.Comprehensive Training & Licensing GuidanceNo Insurance Experience Required
We welcome motivated candidates from a wide variety of professional backgrounds.
Training and development may include:
  • Virtual onboarding
  • Insurance product education
  • Client needs assessment
  • Customer service development
  • Consultative sales training
  • Virtual presentation skills
  • Enrollment procedures and systems
  • Relationship management
  • Weekly coaching
  • One-on-one mentorship
  • Leadership development

Candidates who are not currently licensed will receive guidance through the applicable state Life & Health Insurance licensing process.Career Growth & Leadership Development
AO Globe Life provides opportunities for representatives who demonstrate strong performance, consistency, professionalism, and leadership potential to continue advancing.
Career development opportunities may include:
  • Training and mentorship
  • Team development
  • Leadership
  • Management
  • Professional development
  • Senior leadership pathways

Advancement is based on performance, initiative, results, and demonstrated leadership-not simply seniority.Benefits & Professional Support
Qualifying representatives may have access to:
  • Health insurance reimbursement program
  • Company-supported life insurance
  • Renewal and residual income opportunities
  • OPEIU Local 277 representation, where applicable
  • Leadership development programs
  • Professional conferences and events
  • Virtual technology and business resources

Eligibility and qualification requirements apply to applicable programs.Recognition & Incentives
Outstanding performance may qualify representatives for:
  • Company-sponsored incentive travel
  • Leadership conferences
  • Performance awards
  • Recognition programs
  • Professional development experiences
  • Additional advancement opportunities
Who We're Looking For
We're looking for individuals who demonstrate:
  • Excellent verbal and written communication skills
  • Strong customer service and relationship-building abilities
  • Positive and professional demeanor
  • Self-motivation and personal accountability
  • Dependability and strong follow-through
  • Effective organization and time management
  • Goal-oriented mindset
  • Strong problem-solving skills
  • Ability to work independently in a remote environment
  • Comfort communicating through Zoom and phone
  • Basic computer proficiency
  • Coachability and willingness to learn
  • Professionalism, reliability, and integrity
Experience That Transfers Well
Previous experience in any of the following areas is helpful but not required:
  • Customer Service
  • Client Success
  • Client Relations
  • Insurance
  • Sales
  • Banking
  • Financial Services
  • Healthcare
  • Retail
  • Hospitality
  • Education
  • Military
  • Administrative Support
  • Call Center Operations
  • Business Development
  • Account Management

We value communication, professionalism, integrity, coachability, and work ethic as much as previous industry experience.Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to a computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
  • Be comfortable conducting virtual client appointments
  • Be willing to complete required training
  • Hold or be willing and able to obtain the appropriate state Life & Health Insurance License

Licensing guidance is available for candidates who are not currently licensed.Interview Process
Qualified candidates will complete a brief career overview covering the position, client responsibilities, compensation structure, licensing requirements, training, and advancement opportunities.
Candidates interested in continuing will then have the opportunity to schedule a live Zoom interview with our hiring team.
The entire interview process is conducted virtually for convenience and accessibility.Ready to Build Your Future?
If you're looking for a remote insurance, customer service, and sales career where you can help families, enjoy flexibility, develop professionally, and build long-term opportunities through your performance, we'd like to hear from you.
Apply today to be considered for our Remote Insurance & Client Benefits Representative opportunity with AO Globe Life.Work From Home. Help Families. Build Relationships. Grow Your Future. 🚀

Apply