... and customer advocacy with a Digital focus. Responsible for departmental operations planning ... Yes LI-Remote - This is a remote position
... and customer advocacy with a Digital focus. Responsible for departmental operations planning ... Yes LI-Remote - This is a remote position
... and customer advocacy, you'll find meaningful work and significant growth opportunities here ... Competitive salary: $80,000-$100,000 CAD * Remote-First Culture: Work from home with flexible daily ...
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... and customer advocacy, you'll find meaningful work and significant growth opportunities here ... Competitive salary: $80,000-$100,000 CAD * Remote-First Culture: Work from home with flexible daily ...
Share customer feedback with appropriate teams & provide general customer advocacy * Remain up-to ... Remote work friendly, with the ability to travel up to 50% * Loves teamwork & collaboration in a ...
Share customer feedback with appropriate teams & provide general customer advocacy * Remain up-to ... Remote work friendly, with the ability to travel up to 50% * Loves teamwork & collaboration in a ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Passion for helping people and delivering outstanding customer service * Excellent communication ... Ability to work independently in a remote environment Ready to Take the Next Step? If you're ...
Customer Success Manager
Calgary, AB · Remote
The best customer relationships begin with trust: understanding what a partner is trying to achieve ... This is a fully remote role open to candidates based anywhere in Canada. Before you apply:
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Customer Success Manager
Calgary, AB · Remote
The best customer relationships begin with trust: understanding what a partner is trying to achieve ... This is a fully remote role open to candidates based anywhere in Canada. Before you apply:
Summary: We are currently seeking a Customer Success Operations Manager to join our Revenue ... This role is available to candidates in Vancouver, Toronto hub offices or remote Canada locations ...
Summary: We are currently seeking a Customer Success Operations Manager to join our Revenue ... This role is available to candidates in Vancouver, Toronto hub offices or remote Canada locations ...
Senior Manager, Customer Success Applications
Calgary, AB · On-site +1
CA$155K - CA$232K/yr
We're also open to remote candidates across Canada. What your team does: The CS Platforms team builds and runs the technology behind Clio's post-sale customer experience. We own the platforms that ...
Senior Manager, Customer Success Applications
Calgary, AB · On-site +1
CA$155K - CA$232K/yr
We're also open to remote candidates across Canada. What your team does: The CS Platforms team builds and runs the technology behind Clio's post-sale customer experience. We own the platforms that ...
Project Manager - Alberta or British Columbia
Calgary, AB · Remote
CA$85K - CA$110K/yr
Project Manager Job Location: Remote: Required to be located within Alberta or British ... Advocate for a collaborative and customer-centric project culture. * Ensure project dependencies ...
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Project Manager - Alberta or British Columbia
Calgary, AB · Remote
CA$85K - CA$110K/yr
Project Manager Job Location: Remote: Required to be located within Alberta or British ... Advocate for a collaborative and customer-centric project culture. * Ensure project dependencies ...
Senior Software Developer (Remote)
Calgary, AB · Remote
CA$110K - CA$145K/yr
... customer behavior for proactive risk resolution. * Optimize Software Delivery: Enhance CI/CD ... AI & Automation Advocacy: Proven experience in leveraging AI tools to surface insights faster and a ...
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Senior Software Developer (Remote)
Calgary, AB · Remote
CA$110K - CA$145K/yr
... customer behavior for proactive risk resolution. * Optimize Software Delivery: Enhance CI/CD ... AI & Automation Advocacy: Proven experience in leveraging AI tools to surface insights faster and a ...
Build strong customer intuition through direct engagement, and advocate for customer needs in trade ... Remote This is a new role. What you will find here: Compensation is one of the main components of ...
Build strong customer intuition through direct engagement, and advocate for customer needs in trade ... Remote This is a new role. What you will find here: Compensation is one of the main components of ...
Build strong customer intuition through direct engagement, and advocate for customer needs in trade ... Remote This role is a backfill for an existing position. What you will find here: Compensation is ...
Build strong customer intuition through direct engagement, and advocate for customer needs in trade ... Remote This role is a backfill for an existing position. What you will find here: Compensation is ...
Business Minded & Customer Centric: You have a healthy dose of business acumen and a deep ... Remote first environment * Quality Hardware provided to do your work * Parental leave top up ...
Business Minded & Customer Centric: You have a healthy dose of business acumen and a deep ... Remote first environment * Quality Hardware provided to do your work * Parental leave top up ...
Partner Success Manager
Calgary, AB · Remote
Remote Work We are a truly remote-first company. You choose where you feel the most productive and comfortable to make an impact. Paid Time Off Work-life balance matters to us, and we support it with ...
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Partner Success Manager
Calgary, AB · Remote
Remote Work We are a truly remote-first company. You choose where you feel the most productive and comfortable to make an impact. Paid Time Off Work-life balance matters to us, and we support it with ...
Join a fast-growing, tech-driven organization looking for innovative individuals to help take the team to the next level. Typical day-to-day tasks include: Conducting virtual consultations with ...
Join a fast-growing, tech-driven organization looking for innovative individuals to help take the team to the next level. Typical day-to-day tasks include: Conducting virtual consultations with ...
Join a fast-growing, tech-driven organization looking for innovative individuals to help take the team to the next level. Typical day-to-day tasks include: Conducting virtual consultations with ...
Join a fast-growing, tech-driven organization looking for innovative individuals to help take the team to the next level. Typical day-to-day tasks include: Conducting virtual consultations with ...
* Working with our Business Development Managers, Account Managers and our internal partners and be the voice of GS to our clients and plan advisors. * Speak regularly with plan administrators and plan ...
* Working with our Business Development Managers, Account Managers and our internal partners and be the voice of GS to our clients and plan advisors. * Speak regularly with plan administrators and plan ...
Remote Customer Advocate information
What is a remote customer advocate?
A Remote Customer Advocate is responsible for assisting customers with inquiries, resolving issues, and providing support, all while working from a remote location. They communicate through phone, email, or chat to ensure customer satisfaction and troubleshoot problems. This role requires strong communication skills, problem-solving abilities, and empathy to create positive customer experiences. Advocates may also provide feedback to improve products and services.
What does a remote customer advocate do?
As a Remote Customer Advocate, your day typically involves responding to customer inquiries via email, chat, or phone, helping resolve product or service issues, and documenting interactions in the company's CRM system. You'll often collaborate virtually with other team members and departments to address escalated concerns and ensure customers receive timely resolutions. The remote environment offers flexibility, but also requires self-motivation and strong organizational skills to manage workloads independently. You’ll also participate in regular team meetings and ongoing training to stay updated on company policies and product changes.
What are the key skills and qualifications needed to thrive as a remote customer advocate?
To thrive as a Remote Customer Advocate, you need excellent communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and web-based communication tools is highly valued. Strong soft skills such as patience, empathy, and effective time management help individuals excel when handling challenging customer interactions remotely. These attributes are vital for consistently delivering high-quality support and maintaining customer satisfaction from a remote setting.
What are popular job titles related to Remote Customer Advocate jobs in Calgary, AB?
For Remote Customer Advocate jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Remote Customer Advocate jobs in Calgary, AB look for?
The top searched job categories for Remote Customer Advocate jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Remote Customer Advocate jobs?
Cities near Calgary, AB with the most Remote Customer Advocate job openings:
GE Vernova rating
8.2
Based on 115 frontline employees who took The Breakroom Quiz
131st of 490 rated machine equipment manufacturers
Job description
Job Description Summary Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results. The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.). Job Description Roles and Responsibilities Drive overall post-sales relationship with assigned accounts including activities such as training, professional services, technical support, renewals, expansion, and advocacy. Collaborate cross-functionally to shepherd customers through the onboarding process by providing clear guidance about next steps, maintaining open lines of communication, and connecting customers to the appropriate internal resources. Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy. Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions. Required Qualifications 10 years' experience in Customer Success Management. Proven ability to drive Software Adoption and Realize Customer outcomes Bachelor's degree from an accredited university or college in STEM or Business Desired Characteristics Proven Ability to lead account engagements, drive software renewals, and realize customer value Working Experience in the Power and Oil and Gas Vertical Able to drive Enterprise Account improvements and leverage cross functional teams Experience managing account commercials, including pricing, profitability, and contracts is an asset. For candidates applying to a Canadian-based position, the pay range for this position is between 112,500.00 - 168,700.00 CAD. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. Bonus eligibility: 10% AIP This posting is for an existing vacancy. Note: To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used. Additional Information Relocation Assistance Provided: Yes LI-Remote - This is a remote position
What GE Vernova employees say
Pay
Benefits
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About GE Vernova
Sourced by ZipRecruiter
Company size
10,000+ Employees
Headquarters location
Boston, MA, US
Year founded
2022