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Remote Csr Jobs in Rome, NY (NOW HIRING)

ABB

Senior Field Service Technician

East Syracuse, NY · Remote

$83K - $133K/yr

... and customer satisfaction. The work model for this role is: Remote. Our Team Dynamics Our teams ... EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected ...

NBT Bank

Contact Center Agent III

Oneida, NY · Remote

$22.61 - $30.15/hr

Customer service or technical support experience preferred Skills and Abilities: * Strong ... Represent the NBT Brand and uphold NBT core values. * 10% Complete account, product maintenance as ...

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See Rome, NY salary details

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How much do remote csr jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote csr in Rome, NY is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.81 per hour, depending on experience, location, and employer.

What is a Remote CSR job?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are some common challenges faced by Remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

What are the key skills and qualifications needed to thrive in the Remote Csr position, and why are they important?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are the most commonly searched types of Csr jobs in Rome, NY? The most popular types of Csr jobs in Rome, NY are:
What are popular job titles related to Remote Csr jobs in Rome, NY? For Remote Csr jobs in Rome, NY, the most frequently searched job titles are:
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What cities near Rome, NY are hiring for Remote Csr jobs? Cities near Rome, NY with the most Remote Csr job openings:
Remote Csr jobs near you
Infographic showing various Remote Csr job openings in Rome, NY as of July 2026, with employment types broken down into 86% Full Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,018 per year, or $17.8 per hour.

Remote Sales Executive - Telecoms & Networking

WebProps.org

Utica, NY • Remote

$90 - $150/hr

Contractor

Re-posted 15 days ago

Job description

Uncapped Commission | $5,000-$10,000+ per month

InstallPros USA is a national technology installation company helping homes and businesses get fast, reliable connectivity where traditional broadband falls short.

We specialize in Starlink satellite internet installation, structured networking, Wi-Fi optimization, and advanced connectivity solutions. Demand is growing rapidly across the United States, and we are expanding our remote sales team to support the volume of inbound customers requesting service.

This is a 100% remote, commission-based sales role where you will convert warm inbound leads from customers who already want better internet and networking solutions. No cold calling. No purchased lists. No gimmicks. Just real inbound demand and a proven service.

Strong reps consistently earn $5,000+ per month, with top performers exceeding $10,000+ per month. Your earnings are directly tied to performance, and your ability to close determines your income ceiling.

Apply here: https://salesfloorpros.com/installpros/sell-with-us

You will be responsible for converting qualified inbound leads, answering incoming sales calls, and advising customers on the best connectivity solutions based on their location and needs. You will explain Starlink, Wi-Fi networking, and installation options in simple terms customers can understand.

You will book installations accurately, manage customer interactions inside our CRM, and follow up with warm inquiries to maximize conversion. You will operate independently while staying aligned with the team and maintaining professional communication standards.

This role is ideal for individuals with telecom, broadband, networking, ISP, or technical sales experience. You should be comfortable explaining technical concepts to non-technical customers and confident closing deals over the phone.

Candidates should be self-motivated, organized, and comfortable working remotely. This is a performance-driven role best suited for individuals who prefer uncapped earning potential over fixed hourly or salary compensation.

Commission ranges from $90 to $150 per completed installation. Realistic earnings are $5,000+ per month, with top performers earning $8,000-$10,000+ per month. There is no cap on earnings, and performance bonuses are available.

Apply here: https://salesfloorpros.com/installpros/sell-with-us

Top-performing reps will have opportunities to advance into senior sales roles, mentor new team members, and move into leadership positions. Management roles are earned based on performance and results, not tenure.

InstallPros provides warm inbound leads, a clear sales process, and strong operational support. Demand for Starlink and connectivity solutions continues to grow nationwide, providing consistent opportunity for high-performing sales professionals.

This is a fully remote role open only to candidates located within the United States. Telecom, broadband, networking, or technical sales experience is strongly preferred.

Apply here: https://salesfloorpros.com/installpros/sell-with-us

Requirements

  • Experience in telecom, broadband, networking, ISP, or technical sales preferred
  • Confident closing sales over the phone
  • Ability to explain Starlink and connectivity solutions in simple terms
  • Comfortable working 100% commission-based
  • Experience using a CRM and managing follow-ups
  • Self-motivated and able to work independently in a remote environment
  • Must be located in the United States

Apply