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Remote Csr Jobs in Oak Ridge, TN (NOW HIRING)

Remote Customer Service Agent

Maryville, TN · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote Csr information

See Oak Ridge, TN salary details

$9

$17

$25

How much do remote csr jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for remote csr in Oak Ridge, TN is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.00 per hour, depending on experience, location, and employer.

What is a Remote CSR job?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are some common challenges faced by Remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

What are the key skills and qualifications needed to thrive in the Remote Csr position, and why are they important?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are popular job titles related to Remote Csr jobs in Oak Ridge, TN? For Remote Csr jobs in Oak Ridge, TN, the most frequently searched job titles are:
What job categories do people searching Remote Csr jobs in Oak Ridge, TN look for? The top searched job categories for Remote Csr jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Remote Csr jobs? Cities near Oak Ridge, TN with the most Remote Csr job openings:
Infographic showing various Remote Csr job openings in Oak Ridge, TN as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,379 per year, or $18 per hour.
Remote Customer Service Representative - Full-Time or Part-Time

Remote Customer Service Representative - Full-Time or Part-Time

TeamHealth

Knoxville, TN • On-site, Remote

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


TeamHealth rating

7.3

Company rating: 7.3 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

294th of 876 rated healthcare providers


Job description

Requirements
https://www.teamhealth.com/california-applicant-privacy-notice/
External Job Description and Responsibilities
Remote Customer Service Representative - Full-Time or Part-Time
TeamHealth National Patient Service Center Work From Home
$750 Sign-On Bonus + Quarterly Incentives
Are you a motivated communicator with a passion for helping others? The TeamHealth National Patient Service Center is seeking Customer Service Representatives for full-time or part-time roles. This position begins with paid, remote or on-site training at our Knoxville, TN location, which you can choose to work 100% remotely or from our office.
In this role, you'll assist patients with billing and insurance inquiries, delivering compassionate and professional service that truly makes a difference.
Position Highlights:
  • $750 Sign-On Bonus + Quarterly Performance Incentives
  • 4-week paid remote
  • Training hours: 8 AM to 5 PM EST, Monday through Friday
  • Work from home
  • Company-provided equipment for remote
  • Flexible Scheduling - Full-time and part-time options available

What We Offer:
  • 401(k) Retirement Plan with discretionary company match (Available to full-time and part-time employees)
  • Paid Time Off (PTO) + 8 Paid Holidays (Full-Time only)
  • Comprehensive Wellness Programs - Support for your physical, emotional, financial, and social well-being
  • Ongoing Training & Professional Development
  • Health Benefits (Full-Time): Medical, Dental, Vision, Life Insurance, HSA/FSA options

What You'll Do:
  • Provide excellent customer service by phone, assisting patients with billing and insurance questions
  • Research and resolve patient account issues
  • Update insurance information and rebill claims as necessary
  • Generate and send itemized statements or courtesy claims
  • Set up and manage patient payment plans
  • Accurately document all patient interactions
  • Maintain professionalism and empathy in all communications
  • Perform other related administrative duties as assigned

What You'll Need:
  • High school diploma or GED
  • Strong verbal communication and listening skills
  • Ability to multitask: listen, speak, and type simultaneously
  • Comfortable using Microsoft Windows and computer-based systems
  • Previous customer service, call center, retail, or hospitality experience is a plus

Apply today to join the TeamHealth National Patient Service Center-where your skills help make a difference, and your career can thrive in a flexible, remote or in-office environment.

What TeamHealth employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Teamhealth

Sourced by ZipRecruiter

TeamHealth is a physician-led, patient-focused company. Founded by doctors, for doctors, our success stems from the ingenuity, dedicated teamwork and integrity of our people.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Knoxville, TN, US

Year founded

1979

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