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Remote Csr Jobs in Nantucket, MA (NOW HIRING)

HMG Careers

Remote Sales Representative

South Dennis, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

West Chatham, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

West Dennis, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

New Seabury, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

East Dennis, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

East Falmouth, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Teaticket, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Yarmouth Port, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Siasconset, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

East Harwich, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Oak Bluffs, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Dennis Port, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

West Yarmouth, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Harwich Port, MA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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See Nantucket, MA salary details

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How much do remote csr jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote csr in Nantucket, MA is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $25.72 per hour, depending on experience, location, and employer.

What is a remote CSR?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are the key skills and qualifications needed to thrive as a remote CSR?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are some common challenges faced by remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

Are remote customer service representative jobs easy to get?

Remote customer service representative jobs are generally accessible but can be competitive, often requiring good communication skills, basic computer knowledge, and customer service experience. Employers typically look for candidates who can handle inquiries efficiently and may require familiarity with customer support tools like live chat or CRM software.

What are popular job titles related to Remote Csr jobs in Nantucket, MA?

For Remote Csr jobs in Nantucket, MA, the most frequently searched job titles are:

What job categories do people searching Remote Csr jobs in Nantucket, MA look for?

The top searched job categories for Remote Csr jobs in Nantucket, MA are:

What cities near Nantucket, MA are hiring for Remote Csr jobs?

Cities near Nantucket, MA with the most Remote Csr job openings:

Remote Csr jobs near you
Infographic showing various Remote Csr job openings in Nantucket, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $48,109 per year, or $23.1 per hour.

Crisis Line Remote Customer Service (Massachusetts residents only) Th-Su 11pm - 5am ET

Mashpee, MA • On-site, Remote

The Samaritans Cape Cod And The Islands
See more jobs at The Samaritans Cape Cod And The Islandsexternal

$19/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

About The Samaritans Cape Cod and the Islands
The Samaritans is a nonprofit organization dedicated to suicide prevention, crisis support, and postvention services across Cape Cod and the Islands. Our Crisis Line provides compassionate emotional support 24 hours a day, 365 days a year to individuals who need someone to listen.
If you are empathetic, dependable, and committed to helping others, we encourage you to apply and become part of a team that provides hope and connection when it matters most.
Crisis Line Hotline Associate (Overnight)
Remote - Massachusetts Residents Only
Part-Time | Thursday - Sunday | 11:00 PM - 5:00 AM ET
$19.00 per Hour + $1.00 per Hour Shift Differential
Be the Voice That Helps
The Samaritans on Cape Cod and the Islands is seeking compassionate, dependable individuals to join our Crisis Line team as overnight Crisis Line Associates.
Every shift provides an opportunity to make a meaningful difference in someone's life. Crisis Line Associates answer calls from individuals experiencing emotional distress, loneliness, crisis, or thoughts of suicide. Through active listening, empathy, and adherence to evidence-based crisis intervention practices, you will help callers feel heard, supported, and connected to hope.
This is a remote position; however, applicants must reside in Massachusetts to be eligible for employment.
Schedule
  • Thursday, Friday, Saturday, Sunday
  • 11:00 PM - 5:00 AM Eastern Time
  • 22.0 scheduled hours per week
  • Additional hours may be available based on operational needs

Compensation
  • $19.00 per hour + $1.00 per hour shift differential
  • Paid training provided

What You'll Do
  • Answer incoming crisis and emotional support calls from individuals in need
  • Provide compassionate, non-judgmental listening and emotional support
  • Assess caller needs and follow established crisis intervention protocols
  • Accurately document call interactions in the organization's call management system
  • Maintain strict confidentiality and professionalism
  • Meet quality and performance standards related to crisis line operations
  • Participate in required training, coaching, and staff meetings as scheduled
  • Collaborate with supervisors and team members to ensure continuity of care and service excellence
  • Support the organization's mission of suicide prevention and emotional support

What We're Looking For
  • Must be at least 18 years of age
  • High school diploma or GED required
  • Massachusetts resident required
  • Strong verbal communication and interpersonal skills
  • Ability to remain calm, focused, and compassionate during difficult conversations
  • Demonstrated sound judgment and professionalism
  • Ability to maintain confidentiality and handle sensitive information appropriately
  • Comfortable working independently in a remote environment
  • Reliable attendance and commitment to scheduled shifts
  • Basic computer proficiency and ability to learn multiple software platforms

Preferred Qualifications
  • Experience in customer service, healthcare, social services, behavioral health, crisis intervention, peer support, or related fields
  • Previous volunteer or helping-profession experience
  • Experience working on a crisis line, hotline, or support line
  • Bilingual language skills are a plus

Training
Successful candidates will complete all required onboarding and crisis intervention training prior to independently answering calls. Ongoing training and professional development opportunities are provided throughout employment.
The Samaritans on Cape Cod and the Islands is an Equal Opportunity Employer.

Apply