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Remote Csr Jobs in Markham, IL (NOW HIRING)

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Fully Remote Customer Service Rep

Chicago, IL · Remote

$16.50 - $22.50/hr

Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients who request our benefits, or who they referred Advising, presenting and explaining products ...

Enova International

Be Seen First

Customer Service Representative (Remote)

Chicago, IL · Remote

$17/hr

This role is entirely remote; however, candidates must reside in the state of Illinois, Indiana ... As a Customer Service Representative, you will participate in an in-depth 4-week training program ...

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PainPoint

Customer Service Representative

Chicago, IL · On-site +1

$18/hr

Customer Service Representative Monday-Friday 8:00 AM-4:30 PM CST | $18.00/hour | Full-Time ... Remote Looking for a rewarding career where you can make an impact every day? Join DxTx Pain ...

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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How much do remote csr jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote csr in Markham, IL is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.81 per hour, depending on experience, location, and employer.

What is a remote CSR?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are the key skills and qualifications needed to thrive as a remote CSR?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are some common challenges faced by remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

Are remote customer service representative jobs easy to get?

Remote customer service representative jobs are generally accessible but can be competitive, often requiring good communication skills, basic computer knowledge, and customer service experience. Employers typically look for candidates who can handle inquiries efficiently and may require familiarity with customer support tools like live chat or CRM software.

What are the most commonly searched types of Csr jobs in Markham, IL?

The most popular types of Csr jobs in Markham, IL are:

What job categories do people searching Remote Csr jobs in Markham, IL look for?

The top searched job categories for Remote Csr jobs in Markham, IL are:

What cities near Markham, IL are hiring for Remote Csr jobs?

Cities near Markham, IL with the most Remote Csr job openings:

Remote Csr jobs near you
Infographic showing various Remote Csr job openings in Markham, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,021 per year, or $17.8 per hour.

Customer Service Representative

Clarity Partners LLC

Chicago, IL • Remote

$17.25/hr

Full-time

Re-posted 7 days ago

Job description

Description

Voted one of Chicago's Best Places to Work by the Chicago Tribune for the ninth year in a row, Clarity Partners is hiring! 

Clarity Partners is seeking a fully remote Customer Service Representative local to Chicago, IL with a demonstrated understanding of service center support processes and procedures. This position will serve as the first point of contact for customers seeking assistance over the phone or through email. This position is responsible for analyzing and responding to queries involving bills and charges.

Responsibilities:

  • Act as the initial and primary point of contact for customers reaching out for assistance, through inbound phone calls and emails.
  • Provide proper resolutions and deliver accurate information for customer account related questions, concerns and requests while fully adhering to all policies, procedures, and protocols.
  • Walk the customer through and explain billing types, charges, and rates.
  • Thoroughly research and analyze each customer inquiry by taking the appropriate action to effectively resolve each situation.
  • Direct unresolved and out of scope issues to the next level of support personnel or to the proper department.
  • Promote and demonstrate a positive customer and team experience by maintaining the highest standards of personal ethics, service quality, communication, and professionalism always.
  • Provide accurate information on billing types, charges, rates, and municipal requirements.

Requirements

Requirements:

  • 1-3 years of experience servicing customers within a call center and billing environment.
  • Exhibit strong and effective verbal and written communication skills and demonstrates a professional, friendly, and courteous demeanor.
  • Proficiency in English.
  • Computer literate with pc knowledge and the ability to navigate through multiple applications effortlessly.
  • Effective keyboarding and computer skills with the ability to type at least 35 wpm minimum.
  • Must commit to maintaining good attendance with minimal unscheduled attendance occurrences including late arrivals, early leaves, and absences.
  • Must have a strong attention to detail, time management and organizational skills to achieve quality work performance.
  • Highschool diploma or GED required.

Clarity is committed to fair and equitable compensation practices. For the Customer Service Representative role, the hourly rate is $17.25/hr. The pay rate represents a good faith estimate that Clarity reasonably expects to pay for this job at the time of posting.

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