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Remote Csr Jobs in Gurnee, IL (NOW HIRING)

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Customer Service Representative Location: Cary, IL Type: Contract Compensation: $22/hr Work Model ... Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Customer Service Representative Location: Cary, IL Type: Contract Compensation: $22/hr Work Model ... Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Customer Service Representative Location: Cary, IL Type: Contract Compensation: $22/hr Work Model ... Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

Customer Service Representative Location: Cary, IL Type: Contract Compensation: $22/hr Work Model ... Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ...

Novolex

Customer Service Representative

Lake Forest, IL · On-site +1

$22.60/hr

As a Customer Service Representative, you will play a vital role in supporting the company's profit ... Park City, FL; or Raleigh, NC - This role is a hybrid role, not strictly remote. Key ...

Staples, Inc.

Customer Service Representative

Waukegan, IL · On-site +1

$15.25 - $20.75/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

Customer Service Representative

Old Mill Creek, IL · On-site +1

$15.25 - $20.75/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

Customer Service Representative

Lincolnshire, IL · On-site +1

$16.75 - $23/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

Customer Service Representative

Old Mill Creek, IL · On-site +1

$15.25 - $20.75/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...

Staples, Inc.

Customer Service Representative

Lincolnshire, IL · On-site +1

$16.75 - $23/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...

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All JobsCsr JobsRemote Csr JobsRemote Csr Jobs in Gurnee, IL

Remote Csr information

See Gurnee, IL salary details

$9

$18

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How much do remote csr jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote csr in Gurnee, IL is $18.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.10 per hour, depending on experience, location, and employer.

What is a remote CSR?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are the key skills and qualifications needed to thrive as a remote CSR?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are some common challenges faced by remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

Are remote customer service representative jobs easy to get?

Remote customer service representative jobs are generally accessible but can be competitive, often requiring good communication skills, basic computer knowledge, and customer service experience. Employers typically look for candidates who can handle inquiries efficiently and may require familiarity with customer support tools like live chat or CRM software.

What are the most commonly searched types of Csr jobs in Gurnee, IL?

The most popular types of Csr jobs in Gurnee, IL are:

What are popular job titles related to Remote Csr jobs in Gurnee, IL?

For Remote Csr jobs in Gurnee, IL, the most frequently searched job titles are:

What job categories do people searching Remote Csr jobs in Gurnee, IL look for?

The top searched job categories for Remote Csr jobs in Gurnee, IL are:

What cities near Gurnee, IL are hiring for Remote Csr jobs?

Cities near Gurnee, IL with the most Remote Csr job openings:

Remote Csr jobs near you
Infographic showing various Remote Csr job openings in Gurnee, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,527 per year, or $18 per hour.

Customer Service Representative

Addison Group

Buffalo Grove, IL • Remote

$22 - $25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Job Title: Customer Service Representative

Location (city, state): Buffalo Grove, IL

Industry: Manufacturing

Pay: $22.00 - $25.00 / Hourly based on experience

Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits.

About Our Client:

Addison Group is partnering with our client to hire a Customer Service Representative. This role plays a key part in supporting the complete post-sales cycle, ensuring accuracy, responsiveness, and a positive experience for both customers and internal teams.

Job Description:

The Customer Service Representative will manage order entry, issue resolution, and customer communication while providing excellent service to both internal staff and external customers. This person will communicate with customers, internal departments, vendors and the sales team to provide the best candidate experience. The ideal candidate will have B2B manufacturing CS experience and previously used a CRM and EDI system. Soft skills require detail-oriented, dependable, and proactive in problem-solving.

Key Responsibilities:

  • Provide professional and positive support during all customer and team interactions.
  • Enter, track, and confirm orders accurately; communicate updates as needed.
  • Respond to inquiries related to products, pricing, and availability.
  • Research and resolve order or service-related issues promptly.
  • Maintain strong knowledge of systems, inventory control, and order processing.
  • Process returns, credits, and adjustments as necessary.
  • Support sales teams and build lasting customer relationships.
  • Collaborate closely with internal departments, including warehouse staff.

Qualifications:

  • Minimum 3 years Custer Service and order entry experience within manufacturing
  • Full cycle customer service includes order entry to final delivery.
  • Strong technical skills, CRM experience (SAP preferred)
  • Able to work onsite everyday and two days remote after training
  • Strong organizational skills with attention to detail.
  • Excellent verbal and written communication skills.

Additional Details:

  • Friendly and collaborative team with plenty of training
  • Small CSR team, everyone pitches in and supports the daily tasks.
  • Need to be flexible and proactive in nature.
  • Requires strong multitasking skills, adaptability, and a customer-first approach.

Perks:

  • Remote work after training
  • Newly remodeled office space
  • Excellent benefits and PTO
  • Great work/life balance
  • Professional growth and development opportunities.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.

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