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Remote Csr Jobs in Addison, TX (NOW HIRING)

Sweve Tech LTD

Customer Service Representative

Dallas, TX · Remote

$20 - $25/hr

Sweve Tech LTD is looking for a skilled and dedicated Remote Customer Service Representative to join our growing team. This role involves handling customer inquiries, resolving issues, and providing ...

Only Data Entry

Remote Customer Service

Dallas, TX · Remote

$16 - $21.50/hr

Remote Customer Service Dallas, Texas, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder ...

Afni

Remote Customer Service Representative

Frisco, TX · Remote

$14.50 - $15/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Afni

Remote Customer Service Representative

Mckinney, TX · Remote

$14.50 - $15/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Afni

Remote Customer Service Representative

Dallas, TX · Remote

$14.50 - $15/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... Wisconsin * Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet ...

Liveops

Remote Customer Service Representative

Euless, TX · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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Remote Csr information

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How much do remote csr jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote csr in Addison, TX is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.24 per hour, depending on experience, location, and employer.

What is a Remote CSR job?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are some common challenges faced by Remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

What are the key skills and qualifications needed to thrive in the Remote Csr position, and why are they important?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are popular job titles related to Remote Csr jobs in Addison, TX? For Remote Csr jobs in Addison, TX, the most frequently searched job titles are:
What job categories do people searching Remote Csr jobs in Addison, TX look for? The top searched job categories for Remote Csr jobs in Addison, TX are:
What cities near Addison, TX are hiring for Remote Csr jobs? Cities near Addison, TX with the most Remote Csr job openings:
Remote Csr jobs near you

Customer Service Representative

Sweve Tech LTD

Dallas, TX • Remote

$20 - $25/hr

Other

Medical, Dental, Retirement, PTO

Posted 22 days ago

Job description

About the job Customer Service Representative
Position Overview:
Sweve Tech LTD is looking for a skilled and dedicated Remote Customer Service Representative to join our growing team. This role involves handling customer inquiries, resolving issues, and providing exceptional support to ensure customer satisfaction. The ideal candidate will be a proactive communicator, problem-solver, and a team player who can work independently in a remote setting.
Key Responsibilities:
1. Customer Support and Communication:
- Respond promptly to customer inquiries via phone, email, and live chat.
- Address customer concerns, troubleshoot issues, and provide accurate solutions.
- Maintain a positive and professional demeanor while managing customer interactions.
2. Issue Resolution and Follow-Up:
- Resolve customer complaints effectively by determining the root cause and offering appropriate resolutions.
- Escalate complex issues to relevant departments while ensuring timely follow-up and resolution.
- Track and document customer interactions, ensuring records are complete and up to date.
3. Product Knowledge and Assistance:
- Gain a deep understanding of Sweve Techs products and services to provide accurate information to customers.
- Guide customers through product features, usage, and maintenance, assisting with installation and troubleshooting as needed.
4. Collaboration and Reporting:
- Collaborate with other departments, such as Sales and Engineering, to ensure a seamless customer experience.
- Report recurring issues, customer feedback, and improvement opportunities to the Customer Service Manager.
5. Process Improvement and Best Practices:
- Identify areas for improvement in customer service processes and suggest enhancements.
- Stay updated on company policies, procedures, and new products to deliver consistent and informed service.
Qualifications:
- Education: High school diploma or equivalent required; an associate degree or higher is a plus.
- Experience: Previous experience in customer service, call centers, or remote support is preferred but not required; training will be provided.
- Technical Skills: Proficiency with CRM systems and basic computer skills; familiarity with troubleshooting basic technical issues is a plus.
- Soft Skills: Strong communication skills, both written and verbal; excellent problem-solving abilities; and attention to detail.
- Work Environment: Ability to work independently in a remote setting with minimal supervision; a reliable internet connection and a quiet workspace are required.
What We Offer:
- Competitive salary with performance bonuses.
- Flexible work-from-home arrangement.
- Comprehensive training and on boarding.
- Paid time off and company holidays.
- Career advancement opportunities within Sweve Tech LTD
- A supportive and collaborative remote work culture.
What we do at Sweve Tech LTD
Founded with a mission to shake up the industry and be a global leader, Sweve Tech Ltd specializes in electrical and electronics engineering, serving clients across continents. Whether its installations, troubleshooting, or technical maintenance, we've got it covered. With a team of seasoned experts and operations across four continents, we are not just here to solve problems we are here to future-proof businesses and our customer base. Lets just say, when it comes to innovative solutions, Sweve Tech is always a step ahead.
Join Sweve Tech Limited as a Remote Customer Service Representative and become part of a team dedicated to delivering world-class service and technical solutions. If you're passionate about helping others and thrive in a remote work environment, we encourage you to apply today!
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 30 - 40 hours per week
Benefits:

  • Flexible schedule
  • Paid time off
  • Health Insurance
  • 401(k)
  • Dental insurance
Shift:
  • 8 hour shift
  • Day shift
  • Monday through Friday
Experience:
  • Customer service: 1 year (Preferred)
License/Certification:
  • Driver's License (Preferred)

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