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Entry Level Remote Customer Support Representative Jobs in Addison, TX

Remote Customer Support Representative

Dallas, TX ยท Remote

$15.75 - $21.50/hr

Position Overview Remote Customer Support Representatives provide customer assistance through phone and other approved communication channels, depending on the customer-service program.

New

Customer Support Representative II

Dallas, TX ยท On-site +1

$16.75 - $21.50/hr

The Customer Support Representative II (CSR II) plays a pivotal role in ensuring customer ... Performs remote troubleshooting through diagnostic techniques and pertinent questions. * Provides ...

Travel Customer Support

Dallas, TX ยท Remote

$16.75 - $21.50/hr

๏ปฟWe are seeking a remote Travel Customer Support representative to handle customer questions, bookings, and general trip assistance. You'll provide timely and clear support to make sure ...

Previous experience in customer service, call centers, or remote support is preferred but not ... Join Sweve Tech Limited as a Remote Customer Service Representative and become part of a team ...

Support Representative

Addison, TX ยท Remote

$17.50 - $23.50/hr

Greenwood Village, CO (100% remote- please see list of acceptable states below ) Type: Full Time ... customer service experience. * 1+ year of consultative sales experience. * Experience in dental ...

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Entry Level Remote Customer Support Representative information

See Addison, TX salary details

$9

$18

$26

How much do entry level remote customer support representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level remote customer support representative in Addison, TX is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.24 per hour, depending on experience, location, and employer.

What is an entry level remote customer support representative?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What skills and qualifications are needed to thrive as an entry level remote customer support representative?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.

What are common challenges faced by entry level remote customer support representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What job categories do people searching Entry Level Remote Customer Support Representative jobs in Addison, TX look for?

The top searched job categories for Entry Level Remote Customer Support Representative jobs in Addison, TX are:

What cities near Addison, TX are hiring for Entry Level Remote Customer Support Representative jobs?

Cities near Addison, TX with the most Entry Level Remote Customer Support Representative job openings:

Infographic showing various Entry Level Remote Customer Support Representative job openings in Addison, TX as of June 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 51% Physical, 3% Hybrid, and 46% Remote job distribution, with an average salary of $37,849 per year, or $18.2 per hour.

Remote Customer Support Representative

SYDIERA

Dallas, TX โ€ข Remote

$15.75 - $21.50/hr

Full-time

Posted 3 days ago

New


Job description

Rooted Talent Solutions is building a professional network of remote customer-service representatives who are passionate about creating positive customer experiences.

We are seeking dependable, technology-comfortable individuals who can communicate professionally, solve problems, and work independently in a remote environment.

Position Overview

Remote Customer Support Representatives provide customer assistance through phone and other approved communication channels, depending on the customer-service program.

Responsibilities may include:

  • Responding to customer inquiries
  • Providing accurate information and assistance
  • Troubleshooting basic customer issues
  • Processing customer requests
  • Navigating multiple systems while assisting customers
  • Maintaining accurate documentation
  • Following established procedures and quality standards
  • Meeting applicable performance expectations
Qualifications

The ideal candidate:

  • Has excellent verbal and written communication skills
  • Demonstrates strong customer-service skills
  • Is comfortable learning new technology
  • Can navigate multiple computer applications
  • Is dependable and self-motivated
  • Can work independently from a home environment
  • Demonstrates professionalism and attention to detail

Previous customer-service, call-center, sales, healthcare, retail, hospitality, financial-services, or technical-support experience may be helpful, but opportunities may be available for qualified individuals without previous call-center experience.

Remote Work Requirements

Candidates must be prepared to meet the technical and workspace requirements associated with the specific opportunity, which may include:

  • Compatible computer equipment
  • Reliable high-speed internet
  • Professional, distraction-free workspace
  • Compatible headset
  • Additional technical or security requirements
Opportunity Structure

Customer-service opportunities and requirements vary by program. Individuals may be required to complete additional screening, registration, training, certification, or technical verification before beginning services.

This opportunity does not guarantee employment, placement, hours, or income. Participants may be responsible for certain business-related expenses associated with their independent work.

Apply

If you're dependable, customer-focused, and ready to build your remote customer-service experience, submit your application to Rooted Talent Solutions today.

Employment Type: FULL_TIME