ZipRecruiter

Log In

3

Entry Level Remote Customer Support Representative Jobs in Addison, TX

ForgeFit

Remote Customer Service Specialist

Lewisville, TX · On-site +1

$16 - $21/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Selerix

Benefits Support Representative I

Plano, TX · On-site +1

$16 - $20.25/hr

Benefits Support Representative Department: Benefits Support Center Location: Plano, TX Reports To ... Qualifications * 0-2 years of professional experience in a customer service, call center, or ...

ForgeFit

Remote Customer Service Specialist

Dallas, TX · On-site +1

$16.75 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Fort Worth, TX · On-site +1

$16.25 - $21.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

ForgeFit

Remote Customer Service Specialist

Plano, TX · On-site +1

$16.25 - $21.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

InsuraTec

Sales Representative (Remote)

Mckinney, TX · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Sachse, TX · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Rowlett, TX · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Forney, TX · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Fort Worth, TX · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

InsuraTec

Sales Representative (Remote)

Murphy, TX · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Qualifications: * Entry-Level Friendly : No prior experience needed; we offer full training. * Self ...

next page

Showing results 1-20

All JobsEntry Level Remote Customer Support Representative JobsEntry Level Remote Customer Support Representative Jobs in Addison, TX

Entry Level Remote Customer Support Representative information

See Addison, TX salary details

$9

$18

$26

How much do entry level remote customer support representative jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for entry level remote customer support representative in Addison, TX is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.24 per hour, depending on experience, location, and employer.

What are some common challenges faced by Entry Level Remote Customer Support Representatives, and how can they be managed?

Entry Level Remote Customer Support Representatives often encounter challenges such as managing high volumes of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to new technologies or platforms. To manage these effectively, it's helpful to develop strong organizational skills, actively seek guidance from team leads or mentors, and stay engaged with training resources offered by the company. Regular virtual check-ins and participation in team chats can also foster a sense of connection and provide valuable support.

What is the difference between Entry Level Remote Customer Support Representative vs Customer Service Associate?

AspectEntry Level Remote Customer Support RepresentativeCustomer Service Associate
Work EnvironmentRemote, home-basedIn-office or remote depending on employer
Required SkillsCommunication, problem-solving, basic tech knowledgeCommunication, interpersonal skills, customer interaction
Common CertificationsNone typically required, but customer service or tech certifications helpfulNone typically required
Industry UsageCommon in tech, retail, telecom sectorsWidespread across retail, hospitality, healthcare

Both roles focus on assisting customers, but the Entry Level Remote Customer Support Representative is specifically designed for remote work with a focus on technical support and troubleshooting, while the Customer Service Associate may work in various settings, including in-person or remote, with broader customer interaction responsibilities.

What are Entry Level Remote Customer Support Representatives?

Entry Level Remote Customer Support Representatives are professionals who assist customers with inquiries, issues, and support requests through channels like phone, email, or chat, all while working from a remote location. They typically handle basic troubleshooting, provide product or service information, and resolve common problems. This role is ideal for individuals starting their careers, as it requires strong communication skills and problem-solving abilities but usually does not demand prior experience. Training is often provided by employers to help new hires become familiar with company systems and customer service protocols.

What are the key skills and qualifications needed to thrive as an Entry Level Remote Customer Support Representative, and why are they important?

To thrive as an Entry Level Remote Customer Support Representative, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, helpdesk software, and basic computer proficiency are commonly required. Patience, active listening, and adaptability are standout soft skills for effectively addressing customer concerns and working independently. These skills ensure efficient issue resolution, positive customer experiences, and successful performance in a remote support environment.
What are the most commonly searched types of Remote Customer Support Representative jobs in Addison, TX? The most popular types of Remote Customer Support Representative jobs in Addison, TX are:
What are popular job titles related to Entry Level Remote Customer Support Representative jobs in Addison, TX? For Entry Level Remote Customer Support Representative jobs in Addison, TX, the most frequently searched job titles are:
What job categories do people searching Entry Level Remote Customer Support Representative jobs in Addison, TX look for? The top searched job categories for Entry Level Remote Customer Support Representative jobs in Addison, TX are:
What cities near Addison, TX are hiring for Entry Level Remote Customer Support Representative jobs? Cities near Addison, TX with the most Entry Level Remote Customer Support Representative job openings:
Entry Level Remote Customer Support Representative jobs near you
Infographic showing various Entry Level Remote Customer Support Representative job openings in Addison, TX as of June 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution, with an average salary of $37,849 per year, or $18.2 per hour.

Customer Support Manager (Remote)

Breeze Unlimited

Dallas, TX • Remote

$1/hr

Full-time

Posted yesterday

Job description

Job description:

About GUAPI

GUAPI is a fast-scaling global premium streetwear brand, with strong traction across the US, Japan, and Europe. Known for bold design, limited drops, and cultural relevance, GUAPI is now entering a critical phase: transitioning from a fast-growing brand into a structured, scalable, and investor-ready company.

We are looking for a highly capable Customer Support Manager to take full ownership of our customer experience and lead our customer support team.

This role is not just about answering messages it's about managing people, building systems, and continuously improving how we handle customer interactions at scale.

Responsibilities

  • Lead and manage the customer support team across all channels (email, Instagram DMs, support platforms)
  • Ensure the team delivers fast, accurate, and high-quality responses
  • Set clear standards, workflows, and expectations for the support team
  • Monitor team performance (response time, resolution rate, customer satisfaction)
  • Train, guide, and improve team members continuously
  • Identify weak points in the team and fix them (process, people, or tools)
  • Handle escalations and complex customer cases
  • Build and optimize support systems, templates, and automations
  • Implement and manage AI-driven support solutions where relevant
  • Work closely with operations, logistics, and fulfillment to resolve issues efficiently
  • Maintain a premium and consistent GUAPI brand tone across all communication

What We're Looking For

  • Proven experience managing a customer support team (preferably in e-commerce or fashion)
  • Strong leadership and people management skills
  • Ability to build systems and processes, not just execute tasks
  • High level of organization and accountability
  • Strong decision-making and problem-solving ability
  • Clear and professional communication skills
  • Comfortable with tools like Shopify, Gorgias, or similar platforms

Key Traits

  • Ownership mindset
  • Structured and detail-oriented
  • Proactive and solution-driven
  • High standards for quality and speed
  • Able to manage pressure and volume

Goal of the Role

Build and manage a high-performing customer support team while creating a scalable, efficient, and premium support system that strengthens the GUAPI brand experience.