Are you passionate about delivering exceptional service?
At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need.
If you have experience in retail, customer service, or data entry, we want to hear from you!
$11.50/hour - Full-time
RESPONSIBILITIES:
- Consult with customers to understand their scheduling needs and determine the best option.
- Have excellent verbal communication skills
- Ability to adapt to different types of customers and use positive language to represent yourself and the Company
WORK ENVIRONMENT AND WORKSPACE:
โข Dedicated home office workspace, ideally a separate room with its own door
โข Adequate space to set up the workstation
โข Ability to hardwire internet (direct connection to your router)
โข Three power connections
โข No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or other household members)
โข Continuous availability throughout your shift; flexibility to handle non-work-related tasks is not possible.
PREFERRED SKILLS:
โข Minimum of 2 years customer service experience in a call center environment
โข Experience supporting brand products and services
โข Positive and professional demeanor
โข Excellent written and verbal communication skills
โข High school diploma required; college education preferred
โข Experience with diagnosing and troubleshooting
โข Familiarity with supporting consumer products and/or services.
TRAINING:
โข Product Training
โข Systems Training
โข Live Remote Training
โข 100% attendance required
Training is first shift (dayshift). The after-training schedule is second shift (afternoons and evenings). All schedules are Monday-Friday.
Ready to make a difference? Apply today and join a team that values your skills and contributions!