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Remote Cs Jobs in Massachusetts (NOW HIRING)

Zinier

Client Partner, Professional Services, US

Boston, MA · On-site +1

$100K - $150K/yr

We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across ... You'll manage project delivery, oversee go-live, and potentially lead post-sales CS efforts if you ...

Zinier

Client Partner, Professional Services, US

Boston, MA · On-site +1

$100K - $150K/yr

We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across ... You'll manage project delivery, oversee go-live, and potentially lead post-sales CS efforts if you ...

Allego

Junior Support Engineer

Waltham, MA · On-site +1

$55K - $65K/yr

Identifying gaps in CS knowledge and push to close those gaps by escalation to responsible parties ... Ability to work independently as part of a team that is largely remote * Bachelor's Degree ...

Qualio

Director, Product Marketing

Boston, MA · Remote

The Qualio team is all-remote, and currently distributed across North America, Europe and Australia ... Drive adoption of AI capabilities across Marketing, Sales, and CS to accelerate GTM effectiveness ...

GEI Consultants

Senior Structural Engineer

Franklin, MA · On-site +1

$101K - $138K/yr

... two days remote). Dams in our clients' portfolios are in some of the most spectacularly scenic ... Our company culture is driven by our 4 Cs - we are Client-Centered, Curious, Collaborative, and ...

GEI Consultants

Senior Structural Engineer

Wakefield, MA · On-site +1

$105K - $143K/yr

... two days remote). Dams in our clients' portfolios are in some of the most spectacularly scenic ... Our company culture is driven by our 4 Cs - we are Client-Centered, Curious, Collaborative, and ...

Modulate

Senior Customer Success Manager

Somerville, MA · On-site +1

The CS team provides front-line customer support, owns renewals and feature adoption, and partners ... Hybrid work: core in-office days with flexible remote options * Regular leadership and industry ...

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Remote Cs information

What is a remote customer service job?

Remote customer service jobs are positions where employees provide support and assistance to customers from a location outside of a traditional office, typically from home. These roles involve communicating with customers via phone, email, chat, or social media to resolve issues, answer questions, and ensure customer satisfaction. Remote customer service representatives use various tools and software to access company information and assist clients efficiently. This type of job offers flexibility and can be found across many industries, including retail, technology, and finance.

What are the key skills and qualifications needed to thrive as a remote customer service representative?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, helpdesk ticketing systems, and online communication platforms is typically required. Outstanding candidates excel in empathy, patience, and self-motivation to manage remote work independently. These skills ensure effective customer support, satisfaction, and efficient resolution of issues in a remote environment.

How do remote customer service representatives effectively stay connected with their team and maintain productivity?

Remote Customer Service representatives typically use a combination of communication tools such as instant messaging platforms, video calls, and project management software to stay connected with their teams. Regular virtual meetings and daily check-ins help ensure everyone is aligned on goals and updates. To maintain productivity, clear performance metrics and self-management skills are essential, along with a supportive remote work culture that encourages collaboration. Many companies provide online training and resources to help remote agents succeed and feel engaged.

What is the difference between Remote Cs vs Remote Customer Support Representatives?

AspectRemote CsRemote Customer Support Representatives
Required CredentialsCustomer service certifications, technical knowledgeBasic customer service skills, communication skills
Work EnvironmentHome office, flexible hours, tech-focusedHome office, shift-based, client-facing
Employer & Industry UsageTech companies, SaaS, e-commerceRetail, telecom, service industries
Search & Comparison IntentTechnical support, troubleshootingGeneral customer inquiries, order issues

Remote Cs roles typically involve technical support and troubleshooting, requiring specific certifications and technical skills. Remote Customer Support Representatives focus on general customer service, often with less technical training. Both work remotely but serve different industry needs and customer interactions.

What are the most commonly searched types of Cs jobs in Massachusetts?

The most popular types of Cs jobs in Massachusetts are:

What are popular job titles related to Remote Cs jobs in Massachusetts?

For Remote Cs jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Remote Cs jobs in Massachusetts look for?

The top searched job categories for Remote Cs jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Cs jobs?

Cities in Massachusetts with the most Remote Cs job openings:

Remote Cs jobs near you
Infographic showing various Remote Cs job openings in Massachusetts as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution.

Smart Contract Engineer Remote (DeFi)

Boston, MA • Remote

Turnblock.io
Recruiting and Staffing Services
Learn more about Turnblock.ioexternal

Full-time

Re-posted 25 days ago

Job description

We are looking for an exceptional Remote Smart Contract Engineer for one of our clients.
 
Our client is building an app that is the best place to save and spend your dollars. They combine high-yield savings with rewarded spending in a single, compounding balance that's easy to manage. Soon the app will let you pay your bills and put your financial life on autopilot. And through all of this — unlike every other fintech company — they don't skim from you.
 

As a Smart Contract Engineer you will:

  • Be integral to implementing novel economic systems built on top of Ethereum.
  • Work regularly with security auditors and external contributors to document and upgrade code.
  • Support and maintain an active test economy, as well as integrations with partner protocols.
  • Act as a primary contributor to the tech community, evaluating and implementing upgrade proposals.
  • Ensure smart contracts track state of the art by evaluating new DeFi protocols, EIPs, Layer 1 and Layer 2 mechanisms, etc.

We’re looking for you if:

  • You’re drawn to the hardest problems with the greatest potential impact.
  • You combine strong CS/Software Engineering fundamentals with a strong background in math and security.
  • You have knowledge of cryptography fundamentals and independent interest in economics.
  • You fail fast, prioritize tests, and you’re comfortable up and down the software stack.
100% remote role for any location USA or Europe.
 
If you think you fit the description please apply.