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Remote Cs Jobs in California (NOW HIRING)

DocuSign

Director, Product Management

San Francisco, CA · On-site +1

$212K - $342K/yr

This role requires fast context building, strong partnership with CS Operations and Engineering ... Employee divides their time between in-office and remote work. Access to an office location is ...

Convoso

[Remote] Customer Success Manager

Los Angeles, CA · On-site +1

Convoso currently employs remote team members in several U.S. states, including AL, AZ, CA, CO, CT ... Strong familiarity with CRM/CS platforms such as Vitally, Totango, or Gainsight * Proven ability to ...

LanceDB

Revenue Operations Lead

San Francisco, CA · Remote

You\'ll partner directly with sales and CS leadership to design pipeline and forecasting discipline ... Based in the US and able to work effectively in a remote environment. Bonus Points If You * Have ...

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Showing results 1-20

All JobsCs JobsRemote Cs JobsRemote Cs Jobs in California

Remote Cs information

See California salary details

$82.4K

$125.4K

$168.8K

How much do remote cs jobs pay per year?

As of Jul 27, 2026, the average yearly pay for remote cs in California is $125,368.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,600.00 and $141,600.00 per year, depending on experience, location, and employer.

What are remote customer service jobs?

Remote customer service jobs are positions where employees provide support and assistance to customers from a location outside of a traditional office, typically from home. These roles involve communicating with customers via phone, email, chat, or social media to resolve issues, answer questions, and ensure customer satisfaction. Remote customer service representatives use various tools and software to access company information and assist clients efficiently. This type of job offers flexibility and can be found across many industries, including retail, technology, and finance.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative, and why are they important?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, helpdesk ticketing systems, and online communication platforms is typically required. Outstanding candidates excel in empathy, patience, and self-motivation to manage remote work independently. These skills ensure effective customer support, satisfaction, and efficient resolution of issues in a remote environment.

What is the difference between Remote Cs vs Remote Customer Support Representatives?

AspectRemote CsRemote Customer Support Representatives
Required CredentialsCustomer service certifications, technical knowledgeBasic customer service skills, communication skills
Work EnvironmentHome office, flexible hours, tech-focusedHome office, shift-based, client-facing
Employer & Industry UsageTech companies, SaaS, e-commerceRetail, telecom, service industries
Search & Comparison IntentTechnical support, troubleshootingGeneral customer inquiries, order issues

Remote Cs roles typically involve technical support and troubleshooting, requiring specific certifications and technical skills. Remote Customer Support Representatives focus on general customer service, often with less technical training. Both work remotely but serve different industry needs and customer interactions.

How do Remote Customer Service representatives effectively stay connected with their team and maintain productivity?

Remote Customer Service representatives typically use a combination of communication tools such as instant messaging platforms, video calls, and project management software to stay connected with their teams. Regular virtual meetings and daily check-ins help ensure everyone is aligned on goals and updates. To maintain productivity, clear performance metrics and self-management skills are essential, along with a supportive remote work culture that encourages collaboration. Many companies provide online training and resources to help remote agents succeed and feel engaged.
What are the most commonly searched types of Cs jobs in California? The most popular types of Cs jobs in California are:
What are popular job titles related to Remote Cs jobs in California? For Remote Cs jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Cs jobs in California look for? The top searched job categories for Remote Cs jobs in California are:
What cities in California are hiring for Remote Cs jobs? Cities in California with the most Remote Cs job openings:
Remote Cs jobs near you
Infographic showing various Remote Cs job openings in California as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $125,368 per year, or $60.3 per hour.

Remote customer support specialist

IbrokerPower Capital

Los Angeles, CA • Remote

Full-time

Posted 22 hours ago

Job description

We are looking for a Remote Customer Support Specialist to assist our customers with technical problems when using our products and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities.

To be successful in this role, you should be an excellent communicator who's able to earn our clients trust. You should also be familiar with help desk software.

Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities

Respond to customer queries in a timely and accurate way, via phone, email or chat

Identify customer needs and help customers use specific features

Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)

Update our internal databases with information about technical issues and useful discussions with customers

Monitor customer complaints on social media and reach out to provide assistance

Share feature requests and effective workarounds with team members

Inform customers about new features and functionalities

Follow up with customers to ensure their technical issues are resolved

Gather customer feedback and share with our Product, Sales and Marketing teams

Assist in training junior Customer Support Representatives

Requirements

Experience as a Customer Support Specialist or similar CS role

Familiarity with our industry is a plus

Experience using help desk software and remote support tools

Understanding of how CRM systems work

Excellent communication and problem-solving skills

Multi-tasking abilities

Patience when handling tough cases

Apply